Process Optimisation Officer at AIICO Insurance

JOB SUMMARY

• This role involves revamping current SOP in line with hands-on operations, identifying opportunity to improve (optimise) existing processes, following up with Technology/Innovation Team on pending issues and Train the trainer on the usage of office tools and power platforms.

RESPONSIBILITIES

• Provide business requirements.
• Actively involve in analysing requirements.
• Design flowcharts of the process.
• Assist in training the rest of the team on efficient ways to use MS Office tools and power platform solutions.
• Assist in driving adoption and enforcing the right business practices.
• Execution of various action plans for optimising processes.
• Providing objectives and providing reports.

REQUIREMENTS

• Minimum of BSc in Computer Science, Statistics or relevant field.
• 2 - 4 Years experience.
• Exposure to Insurance practice.
• Good knowledge of Flowchart and Business Requirements.
• Good knowledge of Excel, Power BI, Visio, SharePoint, CRM, etc.