Product Associate at ImaliPay

About the role

• We are looking for a Product Associate that is passionate about delightfully built products that solve the daily problems of clients and users.
• You will be responsible for helping to define and manage the products which will enable ImaliPay and our customers to shape the future of financial services.
• You'll connect with our clients to understand their needs, develop product strategy, prioritize and roadmap key features, and work closely with the Engineering team.

Duties & Responsibilities

• Drive the execution of the roadmap for specific products within our product basket implementing innovative solutions for ImaliPay’s customers across the African continent.
• Liaise, negotiate, and partner with mobile network operators, banks, and payment aggregators to get the most performance and cost-effective payment integrations for each of ImaliPay's local markets.
• Be responsible for product market fit and product market research
• Identify company growth opportunities and manage the product team's effort to maximize opportunities
• Define product vision, align stakeholders on product vision, and prioritize product features and capabilities
• Plan and orchestrate feature releases in collaboration with Customers, Engineering, and Business Development
• Drive the company's product to reach the next level of scale, impact, and profitability
• Improve lifetime value and reduce churn within and outside the African market
• Study, analyze, and report trends, opportunities for expansion, and projections for future company growth.
• Prepare and review detailed product requirements, and design features, write specs, refine feedback, help write test plans, manage backlog, and launch products.
• Run experiments to improve and optimize product performance
• Ensure product releases are launched correctly and on schedule
• Communicate product updates effectively to product teams and stakeholders.
• Develop product pricing and positioning strategies
• Prepare and review detailed product requirements
• Design wireframes for product features
• Run experiments to improve and optimize product performance
• Develop, manage, and optimize products across their entire lifecycle
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth
• Translate product strategy into detailed requirements and prototypes
• Work closely with engineering teams to deliver quick time-to-market and optimal resources
• Act as a product evangelist to build awareness and understanding
• Measure and report success on implementation
• Coach and mentor staff in the product team

Requirements and Qualifications

• Bachelor’s degree in Business, Computer Science and/or related equivalent experience
• Proven track history managing a successful product across all aspects of its lifecycle
• Strong problem solving and analytical skills, with a get-it-done attitude
• Ability to conduct user research, user interviews, and usability testing sessions
• Ability to make data-informed product iterations
• 3-5 years of product management experience with demonstrated ability to drive product decisions, work with cross-disciplinary teams and deliver on outstanding products from scratch
• Experience with payments or financial services preferred
• Highly organized, self-motivated worker with the ability to effectively multi-task
• Excellent written and verbal communication skills

Nice to Have

• Previous involvement in payments or fintech startups.
• Familiarity with major embedded finance players or banking-as-a-service.
• ImaliPay is an equal opportunity employer. We welcome and encourage diversity in the workplace.