Product Officer at Elvaridah

Job Accountabilities:

• Product development lifecycle, from ideation to execution.
• Ensure the products meet the highest standards of quality, functionality and user experience

JOB RESPONSIBILITIES

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Collaborate with cross-functional teams, including developers, designers and stakeholders CEO & COO to conceptualize, plan and execute product roadmaps.
• Conduct thorough market research and competitor analysis to identify market trends, user needs and potential opportunities for product enhancements.
• Prioritize user experience and continuously optimize product features for seamless user interactions.
• Work closely with design team to create intuitive and visually appealing product interfaces that align with user expectations and industry best practices
• Conduct thorough product testing to ensure functionality, usability and performance meet specified standards before release.
• Drive product launches including working with sales team, executives, and other team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

COMPETENCE REQUIREMENT AND KEY PERFORMANCE INDICATORS (KPI).

• Strong analytical and problem-solving skills with an eye for detail and quality
• Effective time management skills.
• Excellent communication, collaboration and interpersonal skills to work effectively with cross-functional teams.
• Familiarity with agile methodologies and project management tools.

KPI

• Increased customer satisfaction through surveys or ratings.
• Increase market share by 50% quarterly.
• Increased user retention
• Proactively identify possible issues and proffer solutions.

PROFESSIONAL REQUIREMENTS

Minimum Experience

• Proven experience in product management, product development or related role