Program Manager at Centre for Community Development and Research Network (CCDRN)

Technical-Focus

• The State Programme Manager will supervise CCDRN activities, including staff management and liaison with stakeholders at the state level.
• S/He will provide leadership, technical support, and guidance to the state team to effectively manage the organization's activities in Borno State.

Key Responsibilities

• Develop and maintain effective working relationships with key stakeholders, including government actors, UN agencies, international and local NGOs, and other relevant actors.
• Represent CCDRN in various forums with relevant government institutions, civil society organizations, and donor platforms.
• Provide regular updates to the CCDRN HQ on the organization's performance in the delivery of programs across the state.
• S/He led the team to collect and assess data across the CCDRN-targeted communities.
• Develop project implementation feedback and response mechanism explicitly designed to gather and respond to project stakeholders' feedback.
• Identify new opportunities for protection intervention and work closely with state institutions to address them.
• Oversee training, coaching, and continuous technical support to state protection actors.
• In collaboration with relevant sectors, develop actionable work plans to ensure timely implementation in the state.
• Monitor progress toward the objectives and intended outputs of the project using routine data, spot checks, observation, and other methodologies.
• Contribute to developing robust protection data collection systems to ensure that the program is data-driven and that programmatic decisions are grounded in evidence.
• Keep abreast of the changing operational environment and identification of changing protection needs.
• Ensure linkage, coordination, and sharing of information on activities with relevant state and national-level NGOs, international organizations, donors, and the government.
• Actively participate in Protection Cluster meetings and other humanitarian coordination platforms.
• Ensure activities are fully documented, including regular and systematic data collection.
• Ensure timely weekly and monthly reports to the donor and relevant state institutions.
• Ensure ethical and confidential data collection during case management, monitoring, and evaluation.
• Perform any other relevant tasks as requested by the Line Manager.

Qualification, Experience, and Skills

• Bachelor of Arts, Social Science, Law, Humanities, or other related field
• At least five years of experience in protection activities, in particular, protection monitoring, case management, counseling, social work, or another related field
• Previous experience supervising field protection staff
• Experience in Monitoring, Evaluation, and Learning (MEAL) in the humanitarian sector
• Fluency in English Language
• Knowledge and experience with community outreach and mobilization
• Familiarity with humanitarian and protection contexts in Northeast Nigeria. Experience working in Borno state will be an added advantage
• Positive and professional attitude, including the ability to lead and work well in a team setting
• Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks, and maintain attention to detail
• Excellent communication and writing skills
• Effective leadership, interpersonal, and communication skills
• Ability to command respect and to create a sense of community amongst the members of the project teams
• Good knowledge of techniques for planning, monitoring, and controlling programs
• Good understanding of humanitarian interventions and social protection.