Program Manager, Community at Interswitch

Job Overview

• The Program Manager, Community, will lead various startup community-centric activities, including planning, executing, and overseeing community programs and events.
• The Program Manager will also play a crucial role in evaluating community data to pinpoint open-innovation opportunities and manage the Interswitch for Startups platform.

Key Responsibilities

Program Development and Platform Management:

• Design, implement, and manage startup community programs that align with the organization's goals and objectives.
• Develop program budgets, timelines, and performance metrics to ensure programs are delivered on time and within budget.
• Manage Open Innovation leveraging the Interswitch for Startups platform.

Stakeholder Engagement:

• Build and maintain relationships with the Nigerian Startup ecosystem, community members, partners, and other stakeholders.
• Serve as the primary point of contact for startup community inquiries and concerns.

Event Planning and Coordination:

• Plan and execute community events, workshops, and other activities to engage and support the community.
• Coordinate logistics, including venue selection, scheduling, and resource allocation.

Monitoring and Evaluation:

• Track and report on program performance, including participation rates, feedback, and impact.
• Utilize data to assess the effectiveness of programs and identify areas for improvement.

Communication and Outreach:

• Develop and implement communication strategies to promote community programs and events.
• Create and distribute promotional materials, including newsletters, social media posts, and press releases.

Team Leadership and Collaboration:

• Lead and mentor program staff, interns, and volunteers.
• Collaborate with other departments to ensure alignment and support for community initiatives.

Qualifications

Education:

• Bachelor’s degree in Community Development, Social Work, Public Administration, or a related field. Master’s degree preferred.

Experience:

• Minimum of 5 years of experience in program management, community engagement, or a related field.
• Proven track record of successfully managing and delivering community programs.

Skills:

• Excellent organizational and project management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and project management software.
• Experience with budget management and fundraising is a plus.

Personal Attributes

• Passionate about community development and social impact.
• Empathetic and culturally sensitive.
• Innovative and solution-oriented.
• Detail-oriented and highly organized.
• Ability to work flexible hours, including evenings and weekends, as needed.