QA Engineer at Flutterwave

The Role

The team seeks a customer-focused, passionate, and committed Quality Assurance Engineer who will strive for quality and excellence in the company’s products as we grow and expand across Africa and beyond. As a Quality Assurance Engineer, your primary responsibilities will be bug detection, user satisfaction, design, and executing tests in a fast-paced environment while maintaining the product's quality and assisting other team members where applicable.

What Your Day-to-Day Activities Will Be:

Test Strategy, Planning  Execution:

• Drive the execution of test strategies, including manual and automated testing. Performance testing is a plus.
• Identify and implement appropriate testing tools and frameworks in collaboration with QA leads to enhance testing efficiency and effectiveness.
• Work closely with product managers and engineering leads to review requirements, and develop detailed test scenarios and test cases.
• Ensure thorough test coverage by tracking key quality metrics.
• Collaborate with other QA members on the team to maintain test plans, test cases, and test scripts for your product.
• Create and maintain QA documentation.
• Identify and mitigate risks related to product quality and testing processes.

Bug Reporting and Tracking:

• When a product does not perform within specifications or user experience, identify, recreate, and log defects on JIRA while recommending possible solutions and improvements.
• Conduct root cause analysis of defects to identify improvements and prevent recurrence.
• Verify fixes and perform regression testing to ensure that resolved issues do not reoccur.

Automation and Tooling:

• Work with other senior QA engineers and managers to design, develop, and maintain automated test scripts and frameworks to increase test coverage and reduce manual testing effort.
• Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

Collaboration and Communication:

• Work closely with product owners, developers, and other stakeholders to understand requirements and provide QA input during the design and development phases.
• Participate in sprint planning, backlog grooming, and other Agile ceremonies to represent QA interests.
• Communicate QA status, progress, and risks to project stakeholders and team leads.

Mentorship and Team Development (With Guidance):

• Collaborate with product management, development, and operations teams to ensure seamless integration of QA activities into the software development lifecycle (SDLC).
• Guide the team's QA members in designing, developing, and executing comprehensive test plans and test cases.
• Provide technical guidance and mentorship to junior and mid-level QA engineers and foster a culture of continuous learning and improvement.
• Conduct reviews to ensure adherence to best practices and standards.
• Lead training sessions and knowledge-sharing activities to enhance the skill set of the other team members.
• Advocate for QA metrics to measure and improve product quality and testing performance.

Continuous Learning and Improvement:

• Stay up-to-date with software testing and quality assurance industry trends, tools, and best practices.
• Participate in knowledge sharing with other QA team members.
• Always seek feedback and opportunities for professional growth and development.
• Identify opportunities for process improvements and drive initiatives to enhance QA efficiency and effectiveness.

General:

•  Perform any other duties that may be required. (e.g May assist in recruitment)
• You should be comfortable working on multiple projects simultaneously and in a fast-paced environment.

Required competency and skillset to be a Waver:

• Proven work experience in software testing (5-8 years). Preferably in the Fintech space.
• Deep understanding of software development lifecycle (SDLC) and testing methodologies.
• Extensive experience in API testing (Manual and automation).
• Have hands-on working experience and a firm hold in Java programming language.
• Experience with Java-based automation frameworks such as JUnit, TestNG, Selenium WebDriver, and Rest-Assured.
• Experience with Agile development methodologies 
• Proven ability to lead QA initiatives and mentor junior team members in a fast-paced, Agile environment.
• Experience with performance testing tools is a plus.
• Solid understanding of CI/CD pipelines and experience with tools like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and clearly articulate to stakeholders.
• Ability to mentor and develop junior and mid-level QA engineers.
• Certification in quality assurance (e.g., ISTQB) is a plus.
• Experience with bug tracking and test management tools (Preferably JIRA)
• Good research skills.
• Self-motivated and willing to learn.