Quality Assurance Engineer at Helium Health

• This role is responsible for executing and managing exploratory and automated tests to ensure product quality.
• You will design and implement tests, debug and define corrective actions, review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts).
• In addition, you should partake in all stages of software development to proactively identify potential issues.

Responsibilities:

• You will be required to ensure satisfactory service with customers at all levels (Developers, Operations, Product teams). Also, you will:
• Develop and execute comprehensive test strategies that cover all identified test scenarios.
• Lead and oversee both manual and automated testing efforts across various software products.
• Work with the software engineering team to review system requirements and provide input on areas that require further testing.
• Define and track quality assurance metrics such as defect densities and open defect counts.
• Ensure proper documentation of all testing activities.
• Review new or modified programs to determine if they will perform as users require and conform to guidelines.
• Responsible for ensuring that regression tests are performed for any existing products that have been enhanced to discover any bugs.
• Identify potential issues and make recommendations for improvement of applications to the software engineering team.
• Oversee manual testing efforts when automated tests cannot be achieved.
• Develop and implement processes for the collection and analysis of data for ensuring software, systems, and product quality.
• Serve as a technical expert for in-house developed applications in all stages of development, testing, and production.
• Communicate application issues to the concerned development team for timely resolution.
• Lead and mentor junior quality assurance engineers.

Requirements:

• 2 - 5 years’ work experience in a Software Quality Assurance role.
• You have excellent communication and interpersonal skills to enable you work as a team player, rather than just as an individual.
• Basic programming experience is an added advantage.
• Understanding of development methodologies (such as Agile and Scrum).
• Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders.
• Good organization and problem-solving skills.
• The ability to work under pressure.
• Excellent attention to detail.
• Critical analysis of systems with the intention to break them.