Relationship Officer at Kadick Integrated Limited

Preferably Female (For gender Balance)

Responsibilities:

• Cultivate and manage relationships with customers and partners to ensure satisfaction and loyalty.
• Conduct regular follow-ups with clients and partners to understand their needs and address any concerns or issues promptly.
•  Proactively engage with stakeholders to enhance relationships, gather feedback, and identify opportunities for collaboration or improvement.
• Resolve customer/partner inquiries, complaints, and issues in a timely and effective manner, escalating when necessary.
• Maintain accurate records of interactions, transactions, and communications with clients and partners.
• Represent the company professionally by maintaining a polished appearance and demonstrating excellent communication skills.
• Collaborate with internal teams to ensure seamless delivery of services and products to clients and partners.
• Stay updated on industry trends, market changes, and competitor activities to provide valuable insights and support business growth initiatives.

Qualifications:

• Bachelor's degree in International Relations/communications or related course
• Proven experience in customer relationship management
• Exceptional interpersonal and communication skills with fluency in English.
• Strong problem-solving abilities and a proactive approach to issue resolution.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Professional appearance and demeanor with the ability to represent the company positively.
• A track record of building and maintaining long-term relationships with customers and partners.

Others

• Gross salary of N150,000 monthly
• Candidate must reside within the Ajah – Lakowe axis.