Relationship Officers at Dangote

Job Summary

We are looking for competent Relationship Officers who will act as a liaison, develop and maintain business relationship with Dangote Cement Plc corporate clients.

Requirements

Key Duties and Responsibilities

• Manage relationships with corporate clients.
• Maintain and update current customers' information accurately.
• Communicate need for discount approvals as requested by customers.
• Grow revenue and market share as directed through acquisition of new accounts and proper management of existing corporate accounts.
• Ensure quick and accurate dispatch of products to customers.
• Recommend qualifying customers for credit sales, including preparing the documentation and other justifications required to secure approval.
• Track and manage credit sales to corporate clients and follow up to ensure prompt payment.
• Follow up with relevant departments to ensure constant availability of products for corporate customers.
• Prepare periodic activity , financial and performance reports.
• Address any customer queries and follow-up to ensure proper resolution.
• Carry out periodic sales forecast and periodic market intelligence within assigned coverage area and report same to reporting line.

Education and Work Experience

• Bachelor’s degree or its equivalent in business or a related discipline.
• Minimum of 3 - 5 years related job experience.

Skills and Competencies

• Good customer relations skills.
• Strong administration and good problem-solving skills.
• Attention to details and quality standards.
• Excellent oral and written communication skills.
• Proficiency in the use of MS Office (Word, PowerPoint and Excel).
• Knowledge of DCP’s product and service offering.