Restaurant Supervisor at H-CUE Catering

DESCRIPTION

• Supervise & train all service staff.
• Prepare and manage all service work schedules.
• Ensure prompt and friendly customer service.
• Maintaining service standards.
• Meeting set monthly/quarterly budgets.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Ensure compliance to all safety standards.
• Drive cost saving initiatives.
• Generate DSA, weekly, monthly, and annual reports.

REQUIREMENTS

• HND/Bachelor's degree in Food/hospitality or related field.
• Minimum of 3 years experience in a restaurant (Compulsory).
• Firm, decisive and energetic.
• Customer-oriented.
• Ability to work in a fast-paced environment.
• Restaurant Software proficiency.
• Proficient with the use of Microsoft Excel.
• Excellent written and verbal communication skills.
• Excellent negotiation and analytic skills.
• Excellent interpersonal skills.
• Good leadership ability.
• Experience in budgeting and forecasting.
• Knowledge of organizational effectiveness and operational management.