Retail TAC Technician at IpNX Nigeria Limited

Department: Engineering 
Status: Outsourced role
Location: Lagos
Work Schedule: 8:00 AM- 9:00 PM
Academic Qualification: 

• B.Eng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit  Minimum) 
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional) 
• MSc involving Engineering, Sciences, Mathematics or similar fields 
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE 

 Functional Skills

• Customer centric and stakeholders management 
• Good LAN/WAN network design and implementation skills.
• Analytical skills 
• Good interpersonal skills.
• Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with  good knowledge of routing protocols (EIGRP, OSPF, RIP etc) 
• Good knowledge of installation and configuration of core network devices and its relevant  integration to the network (LAN, MAN & WAN) 
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to.
• Ability to confidently communicate.
• Extensive technical knowledge deploying and managing network and infrastructure environment.  
• Knowledge of network hardware configuration and management, including routers, firewalls,  switches etc. 
• Quick-witted with new emerging technologies, methodologies and  solutions in the cloud/IT technology space.
• Pre-Sales & Post-Sales Management 
• *Project management skills.

WORK EXPERIENCE:

• 3 years of experience with Fiber to the Home  (FTTH) infrastructure, and experience in  construction on new outside and inside plant  (OSP/ISP) fiber infrastructure. 
• Experience presenting technical concepts to a  general audience. 
• Basic experience with basic configurations of  enterprise or carrier grade networking equipment  such as routers, switches, firewalls, encoders,  optics, and Dense Wavelength Division 
• Multiplexing(DWDM) 
• Experience in technical consulting and customer  handling. 
• Proven experience in data analytics, statistical  methods and models. 
• Knowledge of Nigerian and  global Information Technology Industry especially Telecommunications.

Other Requirements:

• Customer Focus.
• Tech savvy.
• Action orientation.
• Drive results.
• Cultivate Innovation.
• Ability to optimize work processes. 
• Resilience.
• Self-Development. 
• Quick-witted.
• Ensures Accountability.
• Develops Talent.
• Drives Engagement. 
• Drives Vision & Purpose. 
• Excellent Decision Quality.