Sales / Customer Care Representative (Corps Member) at Innovative Paints and Coatings Limited

Job Description

• Greeting customers and offering assistance
• Recommending products or merchandise to help customers
• Answering questions and addressing concerns of clients/customers from the different communication channels of IPC
• Informing customers about sales, promotions and policies
• Demonstrating how products work
• Taking payments for purchases and packaging purchases
• Stocking merchandise and creating displays
• Taking inventory and monitoring sales floor
• Managing transactions at the cash register.
• Receiving product delivery
• Ensuring high levels of customer satisfaction through excellent sales service
• Assist with the sales process by maintaining a fully stocked store
• Keep up to date with product information
• Reroute customer inbound calls to appropriate sales personnel/personnel
• Gather market and customer information
• Closure of customer complaints within a short timeline
• Sell all IPC paints/ products
• Make accurate, rapid cost calculations and providing customers with quotations.
• Advise on forthcoming products developments
• Maintain and develop relationship with existing customers, distributors in person and via telephone calls and emails.

Requirements

• Must be a B.Sc. / HND Holder
• Should be a corps member
• Must have a good command of English and an excellent communicator while communicating with clients.
• Must have a good understanding and be able to use social media applications like (Facebook, Instagram, WhatsApp, etc).