Senior Account Manager - Contemporary & Hospitality at Owens and Xley

LOCATION: Victoria Island, Lagos

SALARY RANGE: NGN100,000 – 150,000

INDUSTRY: Media & Advertising

GENERAL OVERVIEW

In this role, you will be responsible for the smooth running of all projects, pitches and accounts under the contemporary/lifestyle unit of the company. You will oversee the operations of all contemporary/lifestyle account managers and ensure that they perform in line with the company’s expectations.

KEY ROLES & RESPONSIBILITIES

• Measure effectiveness and efficiency of operational processes both internally and externally and find new ways to improve processes
• Develop and implement growth strategies
• Act as a liaison between company and client for quality assurance
• Provide mentoring to all employees, including management
• Motivate employees to meet or surpass organizational goals and targets
• Oversee daily operations and make adjustments as necessary
• Present new ideas and cash flow strategies to the Business Development Manager
• Direct pitches, presentations and projects to meet company and client goals
• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise
• Perform other duties as assigned

REQUIREMENTS

• BSc/BA in Business Administration or relevant field
• Minimum of 1-2 years of proven experience in branding and reputation management

Technical Skills

• Demonstrate competency in strategic planning and business development
• Understanding of data analysis and performance/operation metrics of the entertainment & lifestyle industry
• Excellent decision-making
• Strategic thinking
• Leadership
• Interpersonal and ethical conduct skills

Soft Skills

• Superb written and verbal communication skills
• Strong people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

ALSO

• High degree of accuracy and attention to detail
• Must be able to manage time and people efficiently
• Able to work under pressure
• Must be emotionally intelligent
• Ability to be discreet and professional
• Must have flair for providing quality service