Senior Network Engineer (Networks/Collaborations) at IT Horizons Limited

Job Description

• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Oversee and execute planned network maintenance activity while minimizing impact to services.
• Provide technical leadership on operational and project related work.
• Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and ensuring a seamless end-user experience.
• Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
• Design solutions and create implementation and support models for technology encompassing a specific specialization or platform.
• Configure, install, support, and troubleshoot voice, video, and enterprise network equipment
• Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed
• Review reports to ensure all services are completely and successfully delivered.
• Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
• Assist in the development of enterprisenetwork operations processes, procedures and documentation.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal service deliveryin the customer environment.
• Establishing the customer environment by designing system configurations, directing system installation, defining, documenting and enforcing industry standards
• Analyzing existing enterprise network infrastructure to proffer solutions for optimal performance of customer network infrastructure
• Developing architecture plans for enterprise network solutions and deployments.

Certifications

• Must have CCNP enterprise certification
• Minimum of 4 years experience
• Skills required
• Strong understanding of routing and switching protocols. Protocols: EIGRP, OSPF, RIPv2, IS-IS, BGP, MPLS, IPSec, BGP, HSRP, GLBP, VRRP, VSS, VPc