Shipping Coordinator at Promasidor Nigeria

Job Objectives

• To monitor and track the timing of shipments highlighting discrepancies between the actual and expected times of arrivals.
• Monitoring of debit notes and credit limits from our shipping companies with a view to monitoring and processing of all refunds for collection.
• Coordination and monitoring of clearing agents’ activities to ensure adherence to agreed SLAs.
• To report and account for deliveries in terms of quantities and properly account for shortages.
• Coordinate and document export transactions.

Key Responsibilities

• Ensure Vessel/Shipment monitoring and generation of Expected Time of Arrival (ETA) and Actual Time of Arrival (ATA) reports weekly
• Ensures that clearing reaches 70% within 10 days, 90% within 15 days (provided the situation of the ports returns to normal.
• Monitoring of credit limits and collection of debit notes from shipping companies for reconciliation and preparation of payment schedules and processing of refunds.
• Management of document related and amendment issues with shipping companies and port operators.
• Management of issues relating to government agencies like NCS, NAFDAC, SON etc.
• Ensure expected participation of any audit exercise and drive timely closure of any reported audit gaps.
• Processing and renewal of various import permits with government agencies like NEPC, VET & Plant Quarantines.
• Escalate all recorded shortages and damages on deliveries to appropriate unit for action.
• Ensure effective management of port to plant initiatives/operations.
• Coordinate internal and external documents for export transactions.
• Management of inspection agencies and permits for export transactions.
• Coordination of in-clearing and management of delivery schedule process to ensure hitch free delivery and examination process at PNG locations.
• Drive effective management of suppliers’ performance schedule.
• Coordination of and accounting for damages in transit on deliveries and coordination of refunds from defaulting agents due to these damages.
• Coordinates quarterly stakeholder’s forum for service providers to drive continuous improvement and further develop the clearing process as a whole.
• Monthly preparation of reports aimed at performance measurements of both internal and external service providers (SLA compliance).
• Provide skillful directions and effective leadership and manage operational conflict for smooth running of the unit.
• Any other duty assigned by the departmental leadership.
• Carries out any other duty assigned by head of department or head of supply chains department.

Qualifications

• B.Sc / B.A in any of the Social Sciences, Sciences or Arts (Minimum Qualification).
• At least 7 years’ work experience in Shipping operations, warehouse, or logistics function of a reputable organization. (FMCG).
• Professional qualifications in Logistics and transport and or shipping is an added advantage.

Knowledge & Skills:

• Import and Exporting Rules and Regulations
• Computer proficiency (excel) Reporting & Microsoft office
• Supply chain management
• Logistics operations and management
• Quality management
• Service level monitoring
• Supply & distribution analysis
• ERP Software (Navision).
• Resources Management.
• Understanding of ISO and regulatory requirements.

Personal Attributes:

• Analytical skills
• Communication skills
• Interpersonal Skills
• Monitoring and Control
• Customer Relationship management skills
• People management skills
• Customer & quality service
• Strategic thinking
• Team player and Team Building attributes
• Ability to work under pressure
• Honesty and Integrity.
• Critical thinking and problem solving.