State Coordinator (Sales) at Nomba (Formerly Kudi)

About the Role:

• Responsible for driving the growth and expansion of Micro-merchants and Agents network in assigned State 
• Ensure retention of acquired customers to foster recurring sales and revenue
• Provide operational support for Partners, Merchants and Agents within the state
• Collaborate with POS team to reduce downtime in terminal  activity of agents and micro-merchants
• Manage and provide leadership for Direct Sales Officers
• Set activity and acquisition targets for sales officers on a monthly basis
• Monitor factors impacting sales performance in the assigned state and give recommendations for improvement.
• Provide administrative oversight for Sales officers within the assigned state and manage the State Office where available and ensure efficient running.

Key Result Areas:

• Achievement of current Acquisition and Revenue targets for the state
• At least 80% Terminal Activity Ratio for Agents & Merchants 
• Terminal retrieval, repair  and deployment within stipulated SLA
• Achievement of lead conversion goals for relevant business verticals  

Requirements:

• B.Sc/HND in Business, Marketing, and any related course.
• Relevant prior 2-3+ years experience in Agency Banking in a Financial institution or Sales Executive in FMCG
• In-depth understanding of the payment card industry
• Good knowledge of sales dynamics, business development and competitor analysis
• Business Analytics skills and data presentation