System Engineer at Proxynet Communications Limited

Responsibilities:

• Complete configuration, installation and support of equipment in a Microsoft Windows, 7, 8, 8.1, 10 and Linux-based environments to the specifications of client’s needs
• Troubleshoot and resolve computer related issues by providing both on-site and remote support
• Maintaining software applications, operating systems and regular maintenance.
• Managing assigned projects and program components to deliver services in accordance with established organizational objectives.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Up to date reporting on issues and resolutions to ensure proper case status tracking.

Skills

• Firm grasp of Desktop Support skills
• Good Microsoft Skills
• Effective Server Skills
• Good Understanding of Audio Visual and Video Conferencing solutions
• Good Networking/ Systems integration skills
• High-quality Technical/User Support skills
• Good knowledge of Software skills
• Knowledge of basic IT Security skills
• Client-facing experience
• Experience with Hardware trouble shooting
• Highly experienced in identifying customer issues and recommend appropriate resolution for same.
• Ensuring the highest levels of Systems and Infrastructure availability