Team Lead, Investigations & Intelligence at Interswitch

Reporting to the Head, Investigations & Intelligence, the Team Lead Investigations & Intelligence will manage individual assigned investigations, investigative analytics reviews and other special intelligence gathering reviews with focus on people, processes, systems and platforms. Assigned tasks will include investigation of violations, investigations regarding systems and applications, tool-driven investigations, proactive insight generation with data analytics, continuous querying of systems, and other special reviews. The role holder is expected to liaise with relevant stakeholders across the organisation and undertake day-to-day delivery of engagements within the role’s remit. The role may work independently or within a team to deliver assignments through planning, execution, reporting, a. The role requires a combination of investigation skills and case handling, IT risk and audit knowledge; process knowledge; ethics; and financial transactions.

Responsibilities

• Perform investigations (as assigned to the role by the Internal Audit leadership) coming from channels such as whistle-blower, ethical violations, internal complaints, ARC requests, Management requests, loss incident reports etc
• Ensure investigations are safely and professionally executed to protect the organisation, leveraging appropriate systems know-how, and data for investigations
• Undertake comprehensive engagement-level planning for all engagement assigned, developing work plans, schedules, priorities, work procedures, etc
• for achieving the audit or investigation objectives
• Perform engagement within appropriate and approved investigation protocols, framework and practices
• Ensure working paper documentation and evidence supports efficient, accurate, reliable, and effective reporting and conclusions in investigations and intelligence gathering reviews
• Undertake proactive investigative data analytics reviews including special investigation, value for money audits, product revenue assurance reviews etc
• Undertake value-adding spot checks to drive control focused behavior and adherence
• Create a working relation with other fraud risk and anti-fraud related functions within the second line of defense to engender better assurance coordination around fraud risk
• Deploy, data analytics and query languages to continuously investigate larger samples of known and potential high risk control failure areas (eg, regulatory, transaction revenue, ethics-related issues, and fraud etc, considering prior or potential findings) into the future, to avoid occurrence or recurrence, and quick exception identification should it occur
• Deploy audit analytics initiatives, using query languages, scripts and data analytics tools to investigate and extract proactive anti-fraud control insights for management to support the control environment of the organisation
• Proactive Intelligence gathering on fraud incidents and potential losses to be included in viable investigations
• Assurance coordination on fraud related controls
• Create recommendations following investigations or intelligence gathering reviews
• Follow up on control remediation from fraud investigation and intelligence
• Keep abreast of new trends in investigations and intelligence
• Perform other tasks and duties as assigned by the Head investigations and Intelligence
• Build strong working relationships with functions and line managers to effectively assist with audits and investigations across their teams and functions

Requirements

• Competencies IT systems investigations skills
• IT and process risks and control audit skills
• Investigating in a complex financial transaction and technology environment
• Big data analytics and insights / use of tool / use of query languages and script writing
• Integrity and discretion
• Interpersonal skills
• Initiative & being proactive
• Business acumen
• Business communication (oral, written & presentation)
• Analytical skills / Problem solving in an interconnected systems environment
• Fraud schemes and scenario
• Financial transactions & analysis
• Data analysis
• Governance, Risks and Compliance Frameworks

Experience and Qualifications required

• Bachelor’s degree in technology, finance, or social sciences
• Experience in IT systems investigation and intelligence gathering
• Experience in data analytics using tools for investigative and intelligence gathering purposes in a big data environment
• Expert level experience in general transactions investigation and ethical violation reviews
• Relevant professional qualifications – CFE; CIA; CISA; ACA
• Other IT and Finance certifications will be an advantage
• Experience playing this or very similar roles in companies financial services or technology company or Big 4 professional service firm will be an advantage
• 7 years relevant experience in investigations, internal audit, information systems audit; audit data analytics
• Knowledge of global control frameworks