Team Lead, Loan Recovery and Supervisor, Loan Recovery at TalentPool Nigeria

General Requirements

• Candidates should possess a Bachelor’s Degree / HND / OND qualification.
• 2 - 3 years of work experience in the loan company.
• Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms.
• Solid understanding of repayment schedules and bad debt management
• Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
• In negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
• Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
• To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans.
• Must reside in Lagos.
• Compile reports.
• Performance bonus based on KPI.