Tech Support Intern at SystemSpecs

Summary:

We are seeking a highly motivated IT Support Corp Member to join our Tech Support Team. This offers an excellent opportunity to gain practical experience in the field of information technology and contribute to the success of our organization.

Key Responsibilities:

• Provide technical support to end-users, including troubleshooting hardware and software issues.
• Assist in setting up and configuring computer systems, peripherals, and network devices.
• Respond to helpdesk tickets and resolve IT-related problems in a timely and professional manner.
• Install, update, and maintain software applications and operating systems.
• Assist with user account management, including password resets and access permissions.
• Collaborate with IT team members on special projects and initiatives.
• Maintain accurate documentation of IT assets and configurations.
• Assist in IT inventory management and procurement activities.
• Stay updated on industry trends and best practices to provide innovative solutions.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, and operating systems.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and independently.
• Eagerness to learn and adapt to new technologies.
• Attention to detail and strong organizational skills.

This opportunity is for Corpers who are serving in Lagos State and left camp in October or will leave camp in November 2023.