Telesales Executive at CM Fintech Nigeria Limited

Job Summary:

We are seeking a motivated and energetic Telesales Representative to join our sales team. The ideal candidate will have a passion for sales, a drive to succeed, and excellent communication skills. As a Telesales Representative, you will be responsible for reaching out to potential clients, introducing them to our trading services, and converting leads into active traders.

Key Responsibilities:

• Conduct outbound sales calls to potential clients using provided leads.
• Clearly explain CM Trading’s products and services, including trading platforms, tools, and financial instruments.
• Build and maintain strong relationships with clients by understanding their needs and offering tailored trading solutions.
• Meet or exceed daily, weekly, and monthly sales targets, including call volume, conversion rates, and revenue generation.
• Follow up on leads and conduct research to identify potential new clients.
• Provide top-tier customer service, ensuring client satisfaction and long-term retention.
• Collaborate with sales and marketing teams to refine strategies and improve lead conversion rates.
• Maintain accurate records of client interactions and sales activities using CRM software.
• Stay updated on industry trends, market conditions, and product knowledge to better assist clients.
• Ensure compliance with all regulatory and legal requirements in the conduct of telesales activities.

Skills & Competencies:

• Proven experience in telesales, preferably in the financial services or trading industry.
• Strong understanding of financial markets and trading instruments.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to quickly build rapport and trust with clients.
• Self-motivated, goal-oriented, and able to work independently under pressure.
• Proficient in using CRM software and other sales tools.
• Resilient, adaptable, and able to handle rejection with a positive attitude.
• Fluent in [insert language(s) required for the role].
• Flexibility to work in shifts if required.

Education & Experience:

• High school diploma or equivalent (required).
• Bachelor's degree in finance, business, or a related field (preferred).
• Previous experience in the financial services industry (preferred).

What We Offer:

• Competitive salary with an attractive commission structure.
• Ongoing training and professional development opportunities.
• Supportive and dynamic work environment.
• Opportunities for career advancement within CM Trading.
• Exposure to global financial markets and cutting-edge trading technologies.