Ticketing and Tour Officer at a Foremost Travel and Tour Company

Job Description:

We are seeking a highly motivated and experienced Ticketing and Tour Officer to join our dynamic team. The successful candidate will be responsible for handling ticketing operations, managing tour packages, and providing excellent customer service to our clients.

Key Responsibilities:

• Manage airline ticket reservations and issue tickets.
• Design, organize, and sell tour packages.
• Handle customer inquiries and provide travel information.
• Process cancellations, changes, and refunds for tickets and tour bookings.
• Ensure compliance with travel regulations and company policies.
• Coordinate with airlines, hotels, and other service providers.
• Maintain up-to-date knowledge of travel destinations, products, and services.
• Provide post-travel support to clients.

Qualifications:

• Proven experience as a Ticketing and Tour Officer or in a similar role within the travel industry. Atleast four years of experience.
• Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of travel regulations and policies.
• Proficient in MS Office applications.

Education:

• Bachelor’s degree in Tourism, Hospitality, or a related field is preferred.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth and development.
• Travel sales discounts and perks.