Travel Consultant at Lohi Consulting

• We are looking for a travel consultant with great enthusiasm for traveling.
• You will be responsible for selling and securing traveling arrangements for clients (individuals or businesses).
• The goal is to enhance customer satisfaction and acquire an expanding clientele.

Responsibilities

• Research various destinations and means of travel including prices, customs, weather conditions and reviews.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
• Organizing travels from beginning to end, including tickets, accommodation and transportation
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs).
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Handle unforeseen problems and complaints and determine eligibility for money returns.
• Create and update electronic records of clients.
• Maintain relationships with key persons.

Requirements/skills

• Proven working experience as a travel consultant
• Excellent knowledge of booking GDS software (Amadeus is compulsory)
• Proficiency in English
• Exemplary sales skills and a customer-oriented approach
• Well-versed in various areas of travel which include domestic/international, business/holidays and group/individual
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Knowledge in hospitality, travel, tourism, business or relevant field