Job Role
Service Excellence: Establish and maintain service standards, KPIs, and SLAs to consistently deliver high-quality service and customer satisfaction.
Customer Advocacy: Foster customer
Role Description
This is a contract remote role for a Service Now Analyst.
The Service Now Analyst will be responsible for day-to-day support and administration of the Service Now platform inc
Job Position
Online hotel booking company is looking for motivated and friendly Customer Service Associate to join their team as a Customer Service Associate.
Successful candidates will be res
Job Description
We are looking for hardworking Housekeepers that can attend to our facility with attention to detail and integrity.
The goal is to create a clean and orderly environment for ou
Role Description
This is a contract Service Now Architect role requiring regular travel around Sub-Saharan Africa, with flexibility for remote work.
The Service Now Architect will be responsib
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods
Register guests collecting necessary information (like
Job Overview:
We are seeking a dynamic and customer-focused Teller/Customer Service Representative to join our team. The ideal candidate will have experience in Bank One and microfinance banking op
Job Description
Customer Outreach:
Monitor and Analyse Kitchen related complaints and ratings and give daily feedback (on a shift by shift
In charge of the recording, tracking and communica
Responsibilities:
Supervising the daily operations of the customer service department
Taking ownership of customers issues and following problems through to resolution
Create engaged custome
Job description
Provides administrative, secretarial and clerical support to customers in the office.
Sales of products, managing and updating stocks.
Managing day to day office activi
Requirements
The right candidate must have an experience in dispatch delivery company
The right candidate must have experience in customer service
The right candidate must have previous expe
Job Summary
SME Loan Marketing Officers at DavoDani Microfinance Bank are responsible for the marketing, evaluation, and processing of loans and act as liaisons between customers and the organi
Responsibilities
Manage incoming phone calls from Customers
Identify and assess customers’ data on through Application Merchant portal for followup
Build sustainable relationships and
Responsibilities
Issue receipts, and refunds.
Attend to customer needs
Cross-sell products and introduce new ones.
Resolve customer complaints, guide them and provide relevant information.
Applicant must be residence in Lagos, with 2 years experience and good interpersonal skills, fluently out spoken in English and versatile computer literate.
QUALIFICATIONS : OND / H
Responsibilities
He/She must have:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating wi
Responsibilities
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries and complaints
Obtain and evaluate all relevant infor
Job Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and tru
