Brand General Managers at Sundry Foods Limited

Job Summary:

The role holder will be responsible for providing leadership and driving profitable growth and increased market share for our Street Foods quick service restaurant brand (KiliGrill). S/he will execute business strategies that deliver value to our customers and increase revenue, profitability and brand presence in line with the company’s ambitious strategic goals within agreed budget and timelines.

Key Responsibilities:

• Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned Street Foods Restaurants.
• Drive profitable growth and expansion of the KiliGrill restaurant business segment in line with the company’s vision and objectives.
• Daily review and management of all business units’ performance. Ensure all units meet goals and targets on all key performance indices i.e. customer as well as financial indices.
• Ensure consistent product quality standards
• Maintain consistent service standards at all Kili Grill Stores.
• Product development and quality assurance
• Oversee continuous improvement and implementation of standard operating procedures and processes
• Strengthen and maintain operating controls at the business/operating units
• Regular reporting of operating activities and performance
• Ensure maintenance of facilities, equipment and other company-owned assets
• Develop and coach leaders within the business segment
• Education/Experience Required:
• Minimum of a bachelor’s degree in any relevant field. MBA is strongly preferred.
• Fifteen years’ work experience in a Restaurant Chain Operations Management in a world-class brand (preferably multi-unit, multi-market street food services management experience)
• Should have had Senior Management responsibilities for at least a 100-store restaurant operation and/or similar food services.
• Experience with strategic planning and prioritization with strong link to P&L impact; Experience with product development, supply chain management, and change management is required.
• Track record of personal initiative, strong work ethic, proactive setting and achieving goals, ability to manage multiple tasks simultaneously, and entrepreneurial leadership.
• Excellent track record of success in developing and executing business strategies and new business development in the food services industry.

Knowledge, Skills and Attributes:

Financial/Business Acumen

• Attention to detail with ability to manage multiple competing priorities simultaneously and deliver value quickly, with excellent organizational skills.
• Highly motivated, self-starter, capable of working under minimal supervision with strong decision making, and creative thinking skills.
• An initiator and a pusher. Has the urge and ability to make things happen and to solve practical problems in a high-growth, dynamic environment.
• Achievement-orientation with determination in situations involving frequent change, high expectations, and ambiguity.
• Project and Stakeholder management skills: Ability to influence and build consensus across an organization.
• Confident communicator with outstanding written and verbal communication skills and strong executive presence.

Key Results Area:

• Achieve budgeted same-store sales, cost optimization and profits for the business.
• Achieve market share and growth targets set for the Brand
• Ensure 100% implementation of Standard operating procedures
• Ensure 100% recipe and quality compliance
• Ensure 100% HACCP implementation across all units
• Achieve target Net promoter scores for the brand

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Job Summary:

The role holder will be responsible for providing leadership and driving profitable growth and increased market share for our Pizza Jungle brand. S/he will execute business strategies that deliver value to our customers and increase revenue, profitability and brand presence in line with the company’s ambitious strategic goals within agreed budget and timelines. 

Key Responsibilities:

• Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned pizza restaurants.
• Drive profitable growth and expansion of the pizza restaurant business segment in line with the company’s vision and objectives.
• Daily review and management of all business units’ performance. Ensure all units meet goals and targets on all key performance indices i.e. customer as well as financial indices.
• Ensure consistent product quality standards
• Maintain consistent service standards along all pizza business/operating units
• Product development and quality assurance
• Oversee continuous improvement and implementation of standard operating procedures and processes
• Strengthen and maintain operating controls at the business/operating units
• Regular reporting of operating activities and performance
• Ensure maintenance of facilities, equipment and other company-owned assets
• Develop and coach leaders, and manage succession within business segment

Education/Experience Required:

• Minimum of a bachelor’s degree in any relevant field. MBA is strongly preferred.
• Fifteen years’ work experience in a Pizza Restaurant Chain Operations Management in a world-class brand (other multi-unit, multi-market food services management experience would be considered)
• Should have had Senior Management responsibilities for at least a 100-store Pizza restaurant operation and/or similar food services.
• Experience with strategic planning and prioritization with strong link to P&L impact; Experience with product development, supply chain management, and change management is required.
• Track record of personal initiative, strong work ethic, proactive setting and achieving goals, ability to manage multiple tasks simultaneously, and entrepreneurial leadership.
• Excellent track record of success in developing and executing business strategies and new business development in the food services industry.

Knowledge, Skills and Attributes:

Financial/Business Acumen

• Attention to detail with ability to manage multiple competing priorities simultaneously and deliver value quickly, with excellent organizational skills.
• Highly motivated, self-starter, capable of working under minimal supervision with strong decision making, and creative thinking skills.
• An initiator and a pusher. Has the urge and ability to make things happen and to solve practical problems in a high-growth, dynamic environment.
• Achievement-orientation with determination in situations involving frequent change, high expectations, and ambiguity.
• Project and Stakeholder management skills: Ability to influence and build consensus across an organization.
• Confident communicator with outstanding written and verbal communication skills and strong executive presence.

Key Results Area:

• Achieve budgeted same-store sales, cost optimization and profits for the business.
• Achieve market share and growth targets set for the Brand
• Ensure 100% implementation of Standard operating procedures
• Ensure 100% recipe and quality compliance
• Ensure 100% HACCP implementation across all units
• Achieve target Net promoter scores for the brand

This role requires frequent travel. Candidates' resident in Port Harcourt or who are able to relocate to Port Harcourt are encouraged to apply.