Jobs at mothers2mothers

The Country Director (CD) will strategically lead the development and implementation of the mothers2mothers (m2m) programme in Nigeria with the support of a multi-disciplinary in-country team, ensuring alignment to the m2m strategic plan and organisational direction as well as country strategy. To ensure quality programming and organisational success, the CD will collaborate with and draw on resources from the Head Office departments of finance, human resources, programmes and technical support, communications, business development, operations, and monitoring and evaluation (M&E). The CD will represent m2m in Nigeria and be responsible for establishing and maintaining relationships with potential funders and key stakeholders, such as the Ministry of Health, to grow m2m’s presence in Nigeria. The position is expected to be based in Abuja, Nigeria, reporting to the Senior Portfolio Lead at m2m’s head office.

Leadership and Management of m2m Nigeria:

• Lead the development, implementation, and review of country strategy and operational plans, including country strategic priorities and annual workplan and budget, aligned to the organisation’s strategic plan.
• Facilitate the employment, development, and performance management of in-country staff, improving organisational, team, and individual performance while promoting teamwork and the values, mission, vision and culture of m2m at all levels.
• Build, maintain and manage effective and efficient organisational operating systems to support programme service delivery such as finance, administration, IT, and HR. Ensure the sound development, implementation, and ongoing evaluation of all country-level operating systems, policies and procedures.
• Ensure the effective use of financial resources at all levels (including the utilisation of budget tracking, expenditure analysis, and forecasting) to support programme service delivery, holding fiduciary responsibility for the m2m Nigeria entity.
• Manage m2m Nigeria senior management team, including senior individuals across programmes, finance, operations, and HR.

Programme Delivery:

• Ensure all projects are implemented so that targets are reached and budgets are maintained.
• Lead and provide technical oversight to the design, implementation, monitoring, and expansion of m2m programme activities in Nigeria, including strategic innovations related to scaling up of geographical and technical scope, aligned to donor, MOH, and m2m priorities.
• Establish m2m’s programming in Nigeria, oversee quality implementation of existing programme services through programmatic assessment and evaluation.
• Ensure quality program implementation. Oversee monthly analysis of supportive supervision results and other technical assessments (internal BIO, CQI analysis); work with m2m Nigeria team to identify quality improvement priorities, capacity building and training needs, and develop capacity building and implementation plans to address gaps.
• Engage Head Office technical and M&E staff to provide technical oversight and guidance into project implementation
• Conduct supportive supervision as required to monitor site-level service delivery; support site-level QI processes as needed.

Stakeholder Relations and Engagement:

• Represent m2m with international, national, and state-level stakeholders, partners, government, and donors in promotion of the organisation’s strategic objectives.
• Ensure active m2m involvement in key national processes, including technical working groups and key conferences and meetings.
• Conduct outreach to new donors and participate introductory calls and meetings to foster relationships, build partnerships, and generate financial commitments.
• Provide country intelligence and insight to Global Resource Mobilisation (GRM) team to inform planning and proposal development led by GRM on an ad hoc basis and through regular calls with fundraising teams.
• Manage and continually add to the Country Sustainability and Expansion Plan (CSEP).
• Foster close working relationships with MOH and partner organisations to ensure harmonised efforts and coordination of project activities.
• Manage relationships with donors and serve as the liaison to senior leaders in partner organisations.

Business Development and Resource Mobilisation:

• Participate in all business development efforts, including identifying opportunities, designing interventions, creating bid teams, reviewing narratives and budgets, and serving as key personnel.
• Write m2m proposal components, as needed.
• Represent m2m at in-person or virtual meetings on new bids and opportunities.
• Identify and suggest business development opportunities.
• Create workplans, logic models, and m2m’s internal “Design Matters” template for all proposals being developed.
• Support Finance Business Partner, Pricing Analysis, and Country Finance Manager in budget development for all bids.
• Ensure harmonisation of existing awards and new awards, both programmatically and operationally.

Compliance:

• Ensure the timely submission of high-quality donor reports, record-keeping, and compliance to all relevant donor requirements.
• Hold responsibility for corporate governance for m2m Nigeria, ensuring compliance with all legal requirements.

Qualifications and experience:

• Masters’ degree in public health, international development, management, or a related field
• Minimum of 10 years’ experience in evidence-based programming, project management, strategic planning, and capacity building, ideally in public health, HIV, and/or international development
• Programming experience and technical competence in HIV/AIDS, PMTCT, RMNCH and/or ECD
• At least five years in a senior management position, supervising senior staff, in an international or intercultural environment at the national / country level.
• Demonstrated success in organisational representation, fund development, donor and partner relationship management.
• Experience with public health, government relations, the donor and national leadership context, systems and processes in Nigeria
• Demonstrated experience developing project workplans and writing quality donor reports.
• Experience implementing and managing USAID/U.S. CDC/PEPFAR and other bi- and multi-lateral funded programmes

Competencies required:

• Fluency in English essential
• Excellent leadership skills, including the ability to translate organisational vision into concrete action.
• Advanced skills in strategic and analytical thinking, problem-solving, decision-making and negotiation
• Demonstrated excellent writing ability.
• Strong financial management skills and ability to link finance and programmes
• Experience with managing diverse teams across both programmes and operations.
• Excellent communication and interpersonal skills and an ability to conduct relationships with senior level managers, government officials and public health leaders.
• Determination and resourcefulness
• High level of computer literacy (MS Office Suite)
• A passion for m2m’s vision and mission

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The Human Resources Officer (HRO) is responsible for supporting m2m’s work in Nigeria by providing coaching and guidance on HR related business matters including employee relations, workforce planning, recruitment, HR policy and procedure interpretation and employment law practices. S/he also serves as the security focal point for the country programme. This position is based in Abuja and reports to the Country Finance Manager, with support from the Human Resources Business Partner (HRBP) and Security Lead, based at m2m’s South Africa head office.

HR Compliance, Support and People Management:

• Support the Country Director and Line Managers to implement HR activities, ensure day-to-day HR services are met, and that there are effective HR processes in country.
• Support the Country Director to ensure that HR policies and guidelines are kept up to date, employee awareness is raised on these documents and that guidelines are timely updated and aligned to the relevant legislation and m2m’s best practices.
• Maintain and update employment contracts and files (manually and electronically) to ensure that they are compliant with m2m standards and country law.
• Support the Country Director to manage disciplinary processes in a timely manner so as to limit risk to m2m.
• Provide support and coach line managers to ensure compliance with employment practices at m2m.

Talent Acquisition and Management:

• Implement and manage the in-country recruitment process in a timely and strategic manner.
• Implement and manage the in country induction process, on boarding and off boarding of employees.
• Support and guide management to create job descriptions and have all jobs evaluated as per the m2m job evaluation process.
• In close partnership with the Remuneration Specialist coach line managers on effectively implementing the m2m Remuneration Policy.
• Implement and manage in-country benefits aligned with the contractual terms and conditions once approved and signed off by Country Director and HR Head Office.
• Regular attendance and participation in the JE Committee meetings to ensure accurate application of policies and procedures and foster learning.
• In partnership with the HRBP, develop and implement country learning and development strategy and wellness plan.
• In close partnership with the HRBP monitor and implement the performance management process in line with the given timelines.

HR Systems, Workflows and Processing:

• Provide support to the Country Director to implement smart and effective HR processes in-country.
• Utilise all HR systems (HR Premier, ESS, Silver Soft) to ensure data integrity is maintained on all employee files and administrative documents.
• Implement accurate and compliant monthly employee information, changes/updates for payroll on the relevant system in a timely and accurate manner.
• Prepare and complete an accurate CSS for timely submission to HR Head Office to ensure salary and benefit payment and processing.

Security Planning and Monitoring:

• Serve as Security Focal Point for Nigeria country programme, and primary country liaison for m2m Security Lead at m2m head office.
• Assist Country Director in collecting, updating and communicating about the safety and security situation in the operational areas.
• Develop, maintain, and coordinate updating of the Office Security Plan, and ensures implementation of the plan and other applicable safety and security related policies and procedures. Provides training on safety and security for country staff and monitors adherence to policies and procedures.
• Maintain contact details and supervise office Communication/Phone Tree
• Support crisis or incident management, as required, and reports security incidents.
• Conduct ongoing threat assessments and provides security updates and briefings to local staff and visitors.

Qualifications and Experience:

• Higher diploma in HR Management/ A Bachelor’s degree is advantageous preferably in Human Resources Management (HRM) or a related field.
• 3 - 4 years relevant experience as a human resources generalist in Nigeria; preferably 2 years’ experience in an NGO environment
• Experience in recruitment and selection, performance management processes and methodologies, employee relations and team development
• Knowledge of employee benefits, reward management and labour law in Nigeria

Competencies:

• Ability to analyse and diagnose problems, identify and recommend the appropriate solutions.
• Ability to influence and interface with staff at all levels.
• Ability to work in a fast-paced environment with multiple competing priorities.
• Well-developed presentation and facilitation skills
• Strong organisational skills
• Strong written and verbal communication skills
• Attention to detail and accurate application of information.
• Fluent in English, proficient in local language
• Application of m2m values
• Valid driver’s licence

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The Programme Officer will be responsible for the day-to-day planning, coordination, implementation and monitoring of direct service delivery activities at m2m project site(s) including health facilities and community geolocations. The Programme Officer will directly manage site staff (Facility and Community Mentor Mothers) and ensure that direct service delivery activities meet established quality standards. S/he will serve as the programme liaison with local government, partners, health facility staff, community leaders, and other stakeholders for programme success.

This position will be based in Abuja, and report to the Programme Technical Manager.

Programme Implementation:

• Provide supportive supervision, technical support, and mentorship to Facility and Community Mentor Mothers (site staff) on m2m programme standards.
• Based on identified quality gaps, initiate the development of relevant standard operating procedures (SOPs) and improvement plans for programme implementation.
• Plan and coordinate site staff recruitments.
• In consultation with site staff, plan and coordinate site-based programme activities in health facility and communities
• Plan and coordinate donor, head office personnel, Ministry of Health, and other implementing partner site visits.
• Develop project workplans and report.

Monitoring and Evaluation (M&E):

• Collaborate and support M&E Officer to ensure data and reporting quality.
• Support the site-level use of m2m quality improvement and strategic management tools, both paper and electronic.
• Data entry of programme data generated monthly at the health facility level.
• Conduct data quality audits on a month-to-month basis in DHIS2 as per existing Standard Operating Procedures.
• Extract data from DHIS2 for report writing and programme performance reviews when required.
• Together with site staff, jointly and routinely review Quality Assurance/Quality Improvement (QA/QI) programme performance reports and institute remedial actions to address any QA/QI issues.
• Support routine programme evaluation activities as required.
• Conduct site-level routine supportive supervision, mentorship and monitoring activities on both programme and M&E functions with support from the M&E Officer.
• Contribute relevant information for compilation of project reports.

Training and Capacity Building:

• Conduct training needs assessments.
• Plan and coordinate pre-service and in-service trainings.
• Co-facilitate pre-service and in-service trainings.
• Provide ongoing mentorship to site staff on usage of mHealth applications.

Human Resource Management:

• Line management of site staff, including performance appraisals, approval and tracking of annual leaves, etc.
• Live and promote m2m values including integrity, honesty, dedication, empathy, compassion and teamwork among m2m staff.

Programme Administration:

• Prepare purchase requisitions for programme related materials (M&E tools, site supplies, etc.)
• Ensure prudent use of m2m’s resources at project sites.
• Take minutes of programme related meetings.
• Monitor and report on any safety and security related incidents involving site staff.

Stakeholder Engagement and Representation:

• Develop and periodically update stakeholder matrix.
• Support CD and Programme Technical Manager to manage external relationships with stakeholders where required.
• On occasion, represent m2m Nigeria at facility, LGA, state and national level technical meetings and forums.
• Perform any other duties as assigned by the line manager.

Qualifications and Experience:

• Degree or its equivalent clinical science, nursing, public health, public policy, social science, or related field or related field
• Minimum of five years’ field experience in public health work with a focus on Reproductive Maternal Newborn and Child Health (RMNCH), HIV/AIDS programming, and/or primary health care (PHC)
• Strong technical knowledge of RMNCH/HIV/PHC
• Experience with managing staff, especially community health workers. Experience in on-site technical supervision using programmatic tools.
• Experience in the implementation and management of M&E systems, involving capacity building for site-level staff, as well as monitoring and promotion of data quality and use of data for decision making and quality improvement.
• Experience in data management, including data entry and extraction of reports, and in writing programme reports.
• Demonstrated knowledge of/exposure to relevant policies and guidelines
• Experience with mobile health (mHealth) applications strongly preferred.
• Experience working within state and local health systems in Nigeria, with lay health care workers and peer educators preferred. Experience working with government, donors, and non-governmental organisations at state and local level.

Competencies:

• Ability to lead, motivate, mentor and coach team.
• Ability to work well under pressure, manage multiple tasks and meet tight/competing deadlines independently with sound decision making.
• Self-motivated, analytical skills, team player and results oriented.
• Ability to take initiative, work independently and problem solve to meet deliverables.
• Ability to negotiate and navigate sensitive situations. Cultural sensitivity.
• Excellent communication and writing skills.
• Ability to simplify and communicate technical issues for lay health cadres.
• Computer literate (MS Office suite).
• Fluent in English and local language of the area.
• Valid driver’s licence

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The Monitoring and Evaluation (M&E) Officer will be responsible for all M&E responsibilities related to the Nigeria programme, including all monitoring, evaluation, analytics, and reporting of performance and results. S/he will lead all efforts to strengthen monitoring and evaluation, and performance reporting. S/he will liaise with relevant programme staff and counterparts responsible for local and state level monitoring, evaluation, and support coordination with national Management Information Systems (MIS).

M&E & Data management:

• Serve as the focal person for all M&E-related functions for the Nigeria Programme
• Manage project-specific M&E framework and plan including data collection and systems requirements
• Support m2m’s internal quality improvement initiative as it relates to all aspects of the Nigeria programme
• Collaborate with site colleagues to ensure that all geolocations have latest data collection tool
• Work with Programme Officer and Site Coordinators to ensure data is entered in real-time from sites.
• Weekly review data to ensure correctness and completeness.
• Verify entered data by reviewing, correcting, changing or deleting entered information.
• Generate data reports based on entered data on a periodic basis and as required.
• Respond to information access and retrieval requests from authorised members.
• Ensure receipt of all monthly M&E and other reporting forms from all sites
• Support data management in relation to periodic evaluations and operations research
• Update data systems to capture additional information based on project and donor needs.

Data quality monitoring:

• Monitor site level data quality using standard checklist.
• Coach and mentor staff on data quality and use for decision making.
• Participate in routine data compilation, monthly, quarterly and annually whenever necessary.
• Assist in implementation of all M&E activities; development of tools, capacity building, site supervision, data collection and reporting.
• Review data to ensure completeness and accuracy in data entry, follow up on missing data and data reporting forms, and implement data quality controls.
• Facilitate data utilisation including guiding routine performance monitoring ensuring provision of analytical data to inform effective QA/QI

Reports/ Documentation:

• Lead project M&E related internal and external reporting. Provide relevant data and information required to develop proposals and compile donor and head office reports.
• Provide data and information whenever required to document lessons learned and special reports.
• Prepare presentations for donors and government.
• Maintain filling system to ensure secure and organised storage of site reporting forms and other related M&E documents.
• Coordinate the supply, production, and distribution of printed M&E tools for all m2m sites in Nigeria.
• Assist the Nigeria Country Team as required including running reports of data used for programme review and planning.
• Provide relevant strategic information for evidence-based programmatic and strategic decision-making.

Capacity Building & Supportive Supervision:

• Assist with training sessions of staff on data documentation, indicators, monthly data compilation and data quality check techniques.
• Conduct on site supportive supervision visits to identify gaps and challenges faced by site staff and offer onsite training, mentoring and support for improved data collection and management.
• Collaborate with the country team to formulate roll-out plans for new data collection tools.
• Facilitate M&E training components during pre-service training and in-service training.

Partnership:

• Strengthen relationship with MOH and other partners at local, state, and national level to ensure access to other alternative data sources.
• Interact with other implementing organisations to share key lessons and good practices for improved data collection and management.
• Perform other duties as assigned.

Qualifications and Experience

• Bachelor’s degree in public health, epidemiology, social work, M&E, demography, biostatistics, statistics, analytics, or a related field
• Minimum of four years of work experience in designing, establishing, and managing M&E systems, ensuring data quality, and managing data intensive, performance- based programs (familiarity with PEPFAR reporting requirements a plus).
• Demonstrated ability in data analytics utilising Microsoft Excel, STATA, R, and/or Business Intelligence tools.
• Demonstrated ability to portray complex data sets in easy-to-understand formats including data visualisations
• Demonstrated ability prepare robust data extraction from internal and external information systems.
• Demonstrated ability to perform complex data quality analyses and make recommendations based on findings.
• Demonstrated working knowledge of Nigeria’s health and social service information systems and M&E processes as it relates to data collection for performance-based reporting.
• Demonstrated knowledge and working experience in the use of mapping and other similar tools (including computer software programs) to target programme interventions and resources.
• Excellent knowledge of M&E systems development, best practices, innovations and developments in HIV and public health.

Competencies Required

• Demonstrated written, presentation, communication and organisational skills in English.
• Cultural sensitivity and ability to effectively engage participants of different cultures and backgrounds.
• Excellent organisational and interpersonal skills with experience managing human resources.
• Strong business and analytical skills.
• Ability to deliver accurate work by deadline.
• High ability to work independently with sound decision making.
• Basic understanding of digital health platforms such as CommCare and DHIS2
• Understanding of Microsoft Excel and Access
• Possession of own car and valid driver’s license beneficial

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The Country Finance Manager is responsible for the full finance function in Nigeria. This includes implementation and monitoring of all aspects of the financial transactions and administrative process related to Nigeria including financial management functions i.e. management reporting, financial data analysis, donor reporting, etc. The Country Finance Manager will provide support to the country team to ensure proper resource allocation to implement programme activities.

The Country Finance Manager reports directly the Country Director and provides direct technical and financial support to Nigeria.

Financial System Oversight and Maintenance:

• Set up financial system, including establishment of treasury, and internal controls.
• Implement and maintain accounting and financial internal control systems in order to provide appropriate level of security over the organisations resources and operations.
• Manage the financial and compliance aspects of donors and ensure that expenses are incurred consistent with grant agreements and contracts.
• Maintain m2m finance and operational policies and procedures and lead adaptation for country, where relevant.
• Build capacity on m2m policies, procedures, procurement and accounting software.
• Assist the Head Office Finance department with setting up in-country bank accounts and registration with relevant statutory bodies. Support the Country Director to ensure compliance with all statutory regulations and filings.
• Review the work activities of direct reporting lines, ensuring that functions are performed accurately and efficiently.
• Manage the monthly closing of accounts and ensure reconciliation of all accounts.
• Monitor cash flow through preparation of cash budgets and funding requests to ensure that sufficient cash is always available to meet operational needs.
• Provide support during internal and external audit and ensure that appropriate measures are taken to address audit findings and recommendations.

Financial and accounting management and direction:

• Provide financial management support to the Country Director and country management team and liaise with Head Office
• Provide financial management advice and assistance to the Country Director, including assistance in the preparation and monitoring of organisational budgets.
• Manage the accounting processing and related work processes related to Country Office transactions.
• Track the cash receipts and disbursements at a project level and provide financial advice to project leads in terms of project spending and planning.

Budgets and financial reporting:

• Prepare and maintain country budgets (annual and project), closely coordinating with CD and programme staff.
• Prepare monthly financial reporting to the Country Director and other staff.
• Prepare quarterly pipeline reports and financial analysis.
• Ensure timely and accurate submission of financial data, reports, financial narrative and variance analysis when necessary to Head Office
• Oversee and liaise with finance and operations team on procurement, logistics, travel, and program activity preparation, organisation and management.
• Ensure integrity of procurement procedures and full documentation.
• Manage project contracting with HO, including procurement contracts or purchase orders for goods and services, service agreements, consultant agreements etc. as applicable.
• Prepare proposal budgets for new opportunities.
• Take initiative on cutting costs without compromising quality.
• Provide ad hoc reporting requirements as needed.

Qualifications and Experience:

• Bachelor’s degree in accounting, business, or similar field
• At least five years post study experience in a financial/accounting capacity of which at least two years should include management experience.
• Demonstrated experience in presenting financial data and analysis to non-finance staff
• Demonstrated experience developing budgets, financial forecasts, expenditure reports, and other financial reports.
• Knowledge of institutional donor requirements (USAID, CDC, EC, FCDO, UN partner agencies, Global Fund, SIDA, etc.) would be advantageous.

Competencies:

• Focused and versatile team player that is comfortable under pressure.
• Strong accounting and financial management acumen
• Excellent attention to detail
• Analytical and problem solving skills.
• Experience with ERP accounting systems, high proficiency in Excel.
• Excellent interpersonal skills, ability to work on own and within various teams.
• Ability to manage competing tasks; ability to prioritise and produce high level output consistently.
• Fluent in English

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The Finance and Operations Officer is responsible for operational, finance, and administrative support to the m2m Nigeria programme. This includes recording and reconciliation of all financial transactional data of the Country Office including reviewing and coding financial information; preparing and processing documents to disburse funds, making deposits; and compiling and reviewing information for accuracy. This also includes management of procurement, travel, vehicles, as well as additional support to the country finance, operations, and administrative functions. This position is based in Abuja, Nigeria and reports to the Country Finance Manager.

Purchasing and Business Central processing:

• Enter all invoices into the accounting system and allocate them against purchase orders.
• Coordinate and manage the process to setup new suppliers in the accounting system and deal with supplier queries regarding payments.
• Maintain and update supplier information and do relevant background checks and terrorist/ debarment checks.
• Ensure that direct debits payment are checked to supporting documentation and correctly recorded in the accounting system.
• To ensure monthly payment reports are produced for the cash flow analysis.
• Maintain an updated list of preferred vendors for the office.
• Manage procurement and purchase requisition process in Business Central

Managing staff and vendor accounts:

• Process travel requisitions and related staff advances
• Enter staff expenses into the accounting system (reimbursements and/or advance liquidations)
• Timely payments to suppliers, payments done within 30 days of receipt of invoice.
• Run the creditor report at month-end.

Cashbook management and reconciliations:

• Prepare monthly bank reconciliations for the main operating account for submission to the Head Office Finance team.
• Manage the petty cash process and balance petty cash monthly.
• Prepare monthly reconciliations of payables, payroll, accruals and prepayment control accounts.
• Ensure that internal bank transfers are correctly managed.
• Follow up on reconciling items above and pass correcting entries where necessary.
• Processing of the cashbook on a monthly basis.

Month-end and year –end close activities, budgeting & reporting:

• Support the Finance Manager in closing the month-end in time and conduct relevant reconciliations.
• Support the Finance Manager in putting together budget inputs by liaising with various stakeholders.
• Analyse monthly actuals vs budget reports and provide reasons to the variances.

Travel, vehicle and asset management:

• Responsible for managing m2m’s vehicle fleet, including supervising office driver, ensuring routine maintenance is completed, conducting monthly vehicle usage assessments, and managing requests for and assignment of vehicles for programme activities.
• Manage travel and logistics support to the project team. Make hotel, transport, airline, and other bookings for domestic travel and provide support to m2m Travel Coordinator in arranging international travel.
• Ensure compliance with m2m policies and procedures.
• Maintain the project inventory register.
• Ensure timely submission of all statutory deductions for Nigeria.
• Provide logistics support to the programme staff on trainings/workshops.
• Manage the filing system for all financial and administrative documentation.
• Support with the retrieval of financial data during audits
• Support proposal development and fundraising process, as needed.

Qualifications and Experience:

• Professional qualification in accounting, business, or similar field; Bachelor’s degree preferred
• Three years’ experience in similar roles
• Experience working on NGO projects preferred
• Experience in supporting the development of budgets, financial forecasts, expenditure reports, and other financial reports advantageous.

Competencies:

• Excellent organisational skills and attention to detail, structured and process driven.
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple competing priorities.
• Sound critical thinking and problem-solving skills.
• Demonstrated experience using MS Office suite (Excel, Word, Power Point, Outlook)
• Fluent in English, proficiency in local language advantageous
• Integrity, professionalism and transparency
• Valid driver’s licence an added advantage