Current Job Openings at PalmPay

The HRIS Supervisor is responsible for overseeing the day-to-day operations of the Human Resources Information System. This role involves managing HR data, ensuring system integrity, providing technical support, and leading HRIS projects. The HRIS Supervisor will collaborate with HR, IT, and other departments to optimize HRIS processes and enhance data-driven decision-making.

Key Responsibilities:

System Management:

• Oversee the administration and maintenance of the HRIS, ensuring data integrity, security, and compliance.
• Coordinate with IT for system updates, upgrades, and troubleshooting.
• Monitor system performance and resolve issues promptly.

Data Management:

• Ensure the accuracy and consistency of HR data.
• Develop and maintain HRIS reports and dashboards for various stakeholders.
• Conduct regular audits to ensure data quality and compliance with company policies.

Project Management:

• Lead HRIS implementation and enhancement projects.
• Develop project plans, timelines, and budgets.
• Collaborate with internal stakeholders to define project requirements and objectives.

User Support and Training:

• Provide technical support and training to HRIS users.
• Develop user guides, training materials, and conduct training sessions.
• Act as a point of contact for HRIS-related queries and issues.

Process Improvement:

• Identify opportunities to streamline HR processes and enhance system functionality.
• Implement best practices for HRIS usage and management.
• Collaborate with HR and other departments to improve data-driven HR practices.
• Compliance and Reporting:
• Ensure HRIS practices comply with federal, state, and local regulations.
• Prepare and submit required regulatory reports and documentation.
• Support internal and external audits related to HRIS and HR data.

Qualifications:

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• Minimum of 5 years of experience in HRIS administration or a related field.
• Previous experience in a supervisory or leadership role preferred.
• Proficiency with HRIS systems.
• Strong analytical and problem-solving skills.
• Excellent project management and organizational skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel.

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The Product Manager, Agent/Merchant Acquiring will be responsible for developing merchant product among Agent and Merchant. The ideal candidate needs to be based on the PalmPay POS business in Nigeria and propose their own solutions based on current business problems. In the design of software systems, output documents, improve operating efficiency and customer experience through system design, and assist in completing business indicators.

Duties and Responsibilities:

• Familiar with and master PalmPay's merchant products (including but not limited to POS, MMO payment, etc.)
• Responsible for promoting the system design of POS business, including operating tools and Business APP
• Collect information through merchant communication, market research, etc., and promote internal teams to optimize products and upgrade experience.
• Monitoring the Rules and Regulations regarding POS product, card transactions and electronic payments.

Qualification & Required Skills:

• Bachelor's degree in IT, Computer Science, and other social sciences.
• 5-10 years of relevant experience, including 2+ years POS product manager experience in Banks, PSPs, MMOs, OEM manufacturers.
• Great knowledge of financial institutions, bank operations, electronic payment processing flows and the financial networks for processing preferred.
• Excellent interpersonal and negotiation skills internally or externally.
• Keen attention to details, strong analytical and problem-solving skills.
• Ability to prioritize and execute tasks in a time sensitive environment.
• English must be working level.
• Provide outstanding customer service.
• Be proficient in using office software such as PPT and Word；Be proficient in using software design tools, such as Axure, sketch, PS, etc.