Latest Jobs at Tharwa Finds

Responsibilities:

• Respond promptly to customer inquiries through various communication channels, including phone, email, and live chat.
• Provide accurate information about products or services, addressing customer concerns and resolving issues in a timely manner.
• Maintain a positive and empathetic attitude while handling customer interactions.
• Handle customer complaints and escalations, ensuring satisfactory resolution and customer satisfaction.
• Keep detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex customer issues and improve overall service quality.
• Stay informed about company products, services, and policies to assist customers effectively.
• Identify and communicate trends in customer feedback to management for continuous improvement.
• Uphold a professional and customer-centric demeanor in all interactions.

Qualifications

• Minimum of OND; additional education or certification is a plus.
• Proven experience in customer service or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-focused mindset.
• Proficiency in using customer service software and tools.
• Ability to handle stressful situations with calmness and professionalism.
• Familiarity with the local market and customer preferences in Lagos.
• Willingness to work flexible hours, including weekends and holidays if required.

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Responsibilities:

• Engage with customers in a professional and friendly manner to understand their needs and preferences.
• Provide detailed product information and assistance to customers, facilitating informed purchase decisions.
• Achieve and surpass sales targets by effectively communicating product benefits and features.
• Maintain a well-organized and appealing sales floor to enhance the overall shopping experience.
• Accurately process transactions using the company's point-of-sale system.
• Stay informed about product updates, promotions, and company policies to assist customers effectively.
• Actively participate in upselling additional products or services to maximize sales opportunities.
• Address customer inquiries, concerns, and returns with a customer-centric approach.
• Collaborate with team members to achieve collective sales objectives.
• Attend ongoing product training sessions and stay abreast of industry trends.

Qualifications:

• OND, HND or equivalent; additional education is an advantage.
• Proven experience in retail sales or a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to thrive in a team-oriented and fast-paced work environment.
• Goal-oriented mindset with a focus on achieving and exceeding sales targets.
• Familiarity with point-of-sale systems and cash handling.
• Positive attitude and a commitment to delivering excellent customer service.

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Responsibilities:

• Develop and implement creative marketing strategies to enhance brand visibility.
• Conduct market research to identify consumer needs and industry trends.
• Execute and manage marketing campaigns across various channels.
• Collaborate with cross-functional teams to align marketing efforts with overall business goals.
• Monitor and analyze campaign performance metrics to optimize strategies.
• Manage social media presence, engaging with the audience and fostering brand advocacy.
• Assist in the creation of compelling content for marketing materials.
• Stay informed about market competitors and provide insights for improvement.
• Support the planning and execution of promotional events.

Qualifications

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in executing successful marketing initiatives.
• Strong communication and interpersonal skills.
• Familiarity with digital marketing tools and platforms.
• Analytical mindset with the ability to interpret data.
• Creative thinking and adaptability in a dynamic environment.

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Responsibilities:

• Conduct thorough and systematic examinations of financial records, statements, and transactions to ensure accuracy and compliance with relevant regulations.
• Evaluate internal controls and processes, identifying areas for improvement and risk mitigation.
• Perform audits of various financial operations, including revenue, expenses, payroll, and inventory.
• Examine and assess financial statements, ensuring adherence to accounting principles and statutory requirements.
• Prepare detailed audit reports, summarizing findings, recommendations, and corrective actions.
• Collaborate with internal teams to implement audit recommendations and monitor progress.
• Stay abreast of changes in financial regulations and ensure the organization's compliance.
• Conduct periodic risk assessments and propose strategies to mitigate potential risks.
• Communicate audit results and recommendations to management and relevant stakeholders.
• Provide support during external audits and liaise with external auditors as necessary.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• Professional certification such as ACCA, CPA, or equivalent.
• Proven experience as an auditor, preferably in a relevant industry or sector.
• In-depth knowledge of accounting principles, financial regulations, and auditing standards.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational abilities.
• Effective communication skills, both written and verbal.
• Proficient in using audit software and Microsoft Office applications.
• Ability to work independently and collaboratively within a team.
• Familiarity with Nigerian financial regulations is a plus.

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Job Description

• Monitor and analyse accounting data and produce financial reports
• Establish and enforce proper accounting methods, policies and principles
• Coordinate and complete Management reports
• Provide recommendations
• Improve systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Oversee the completion of ledger accounts and financial statements
• Evaluate and make appropriate improvements to internal accounting processes ensuring that practices are in line with the overall goals of the company
• Provide financial projections by coordinating budget/forecast preparation; collecting, analyzing and consolidating financial information; advising departments on the collection and analysis of data.
• Liaise with external auditors and consultants to ensure that all necessary obligations are met
• Review payrolls, make adjustments and advise banks on salary payments
• Lead and direct the work of others
• Perform any other assignment assigned by the CEO

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field. Master’s degree or professional certifications (e.g., CPA) may be preferred.
• 10 years Proven experience in a senior accounting or finance role, with leadership responsibilities.
• Strong understanding of accounting principles, financial management, and regulatory compliance.
• Excellent communication, interpersonal, and leadership skills.