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Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
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Summary
- This Employee Engagement & Communications Manager is responsible for working with the staff at all levels to drive higher employee engagement and improve communication between management and staff.
- The key result areas for this role include employee engagement, corporate communications strategy, internal communications, media & public relations, customer communications, crisis information management and corporate social responsibilities
Roles & Responsibilities
Unit Leadership:
- Cascades departmental yearly goals/performance objectives to the Unit
- Works with the Head of HR to prepare a yearly implementation plan for unit goals and performance objectives
- Puts systems in place to monitor and evaluate the work of direct reports
- Provides leadership and direction for the unit
Employee Engagement:
- Organises town hall meetings to address major issues and clear out misinformation among staff members
- Develop and implements various employee engagement activities such as games, team bonding activities, birthday celebrations, celebration notable dates, events, etc.
- Organises and administers employee engagement surveys and analyses outcomes to identify gaps
- Recommends and implements improvements on gaps identified in the employee engagement surveys
Employee Welfare, Health & Safety:
- Addresses all staff concerns with a win-win approach
- Manages the administration of HMO program
- Manages relationships with the HMO service providers
- Resolves staff issues with accessing the HMO program
- Takes delivery and distribution of personnel protective equipment (PPE) for all staff
- Manages the administration of the company canteen services
- Liaise with the HMO service providers to organise health orientation sessions/training for member of staff
Corporate Communications Strategy:
- Develops the organisation’s corporate communications strategy in alignment with the overall organisation strategic objectives and the Bollore group
- Develops and implement plans for executing the corporate communications strategy
Internal Communications:
- Drafts emails and memos announcing company news and initiatives
- Creates printed materials, such as employee handbooks or flyers to communicate information to employees
- Manages internal blogs, newsletters, or other publications
- Creates and manages platforms for employees to communicate and provide feedback to the organisation
Media and Public Relations:
- Creates news conferences, service rollouts, and interviews, and creates materials (banners, flyers, etc.) for such events
- Writes and distributes press releases to the media to garner coverage
- Monitors the news for mentions of the organization, its product, and key employees such as stakeholders and members of management
- Devises plans to address unfavourable press coverage or misinformation
Customer Communications:
- Works with the commercial department to generate various marketing materials and general customer communications, including marketing emails, brochures, flyers, newsletters, website copy, etc.
- Identifies the best communication channels for various forms of communications
- Collaborates with external communications agencies to engage customers
Crisis Information Communication:
- Organises interviews and news briefings for company representatives to discuss crisis issues
- Provides advisory to the company representatives on information to release and how to communicate it when speaking with members of the media
- Communicates with attorneys, government regulators, emergency responders, and politicians as necessary
- Protects the organisation’s reputation and ability to do business
Corporate Social Responsibility:
- Defines and implements corporate social responsibility strategy and framework
- Engages with external stakeholders on CSR
- Partners with various departments within the organisation to execute CSR
- Identifies opportunities within and outside the organisation to entrench CSR
Skills & Competency Requirements
Educational Qualification:
- HND or Bachelor's Degree or its equivalent in Human Resources, Business Administration, Behavioral Science, or Management
Professional qualification:
- Recognized Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)
Years of Experience:
- Minimum of 7 years of experience in a relevant field or industry
Age:
Knowledge:
- Knowledge of Corporate Social Responsibility
- Understanding of Media & Public Relations
- Understanding of the Nigerian Labour Law
- Understanding of international management standards and principles
Technical:
- Proficiency in Microsoft office tools and other HRIS
- Effective Communications skills
- Organisation & planning skills
- Crisis Management
- Digital Marketing
- Social Media Management
- HR Technology
- Change Management
- Program Management
- Mentoring & Coaching
- Facilitation Skills
Behavioural:
- Ability to perform under pressure
- Judgement & decision-making skills
- Problem-solving skills
- Strong & firm personality
- Ethical Practice
- Mission Driven
- Results- and Goal-Oriented
- Influential Leadership
- Negotiation & Conflict Resolution Skills
- Team Player and Global Citizenship
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Summary
- The HR Services Executive is responsible for the management of the service delivery of the HR Helpdesk and HR Administration operations, including HR documentation, payroll monitoring, benefits & leave administration, and the HR Information Systems.
Roles & Responsibilities
HR Data and Documentation:
- Defines, reviews, and updates HR documentation and filing system for the organisation both physically and digitally
- Keeps a repository of all HR documents, including policies, procedures, SOPs, etc., and updates when new versions become available
- Creates and maintains physical files for every staff and files every interaction of the organisation with each employee throughout their stay with TICT
- Onboards new employee and deboard exiting employees from the amplitude software (in compliance with Bollore). This includes inputting staff information in the system and generating staff number for payroll purposes
- Onboards new employee and deboard exiting employees from the B-People platform (a Bollore Group companies’ employee database)
Payroll Monitoring:
- Prepares mid-month and end of the month payroll variables and shares with the Head of HR for approval
- Reviews the monthly payroll after payment is made and prepares a report to be shared with the Bollore Group
- Processes company loan requisitions made by employees for approval and payment
Grievances and Disciplinary Action Implementation:
- Prepares the disciplinary action letters and shares with the employee, payroll and other stakeholders involved
- Documents the letter in the employee file
Benefits & Leave Administration:
- Calculates terminal benefits and gets approval from the Head of HR or ER&E Manager
- Communicates the terminal benefits calculation to payroll for payment
- Communicates status of terminal benefits with the staff involved
- Reviews staff request for external loans, drafts employee status letters, and signs them off with the Head of HR or ER&E Manager
- Reviews leave requests against the leave days earned & available for each employee
- Functions as the second line of approval for leave requests
- Processes leave allowances with payroll
Human Resource Information System Administration:
- Functions as administrator for the HRIS platform
- Onboards and deboards employees on the HRIS platform
- Resolves users’ issues on the platform
HR Service Centre:
- Sets up and manage an HR service help desk to serve as the first line of interaction with the Human Resource department
- Provides information and resolves staff issues as it relates various services offered by the HR Department through the HR Service Centre
- Leverages various platforms to provide information to staff (e.g., company website, HRIS, printed bills, etc.,)
- Maintains documentation of frequently asked questions (FAQs) with their responses and makes them available to all staff
- Institutionalises a case management approach in resolving employee matters
Skills & Competence Requirements
Educational Qualification:
- HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioral Science, or Management,
Professional qualification:
- Recognized Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)
Years of Experience:
- Minimum of 5 years of experience in a relevant field or industry
Age:
Knowledge:
- Strategic Human Resource Management
- Diversity & Inclusion
- Understanding of the Nigerian Labour Law
- Understanding of international management standards and principles
Technical:
- Proficiency in Microsoft office tools and other HRIS
- Communications skills
- Organisation & planning skills
- Strategic Business Management
- HR Technology
- HR Shared Services
- Compensation & Benefits
- Change Management
- Project Management
- Customer Service Skills
Behavioural:
- Ability to perform under pressure
- Judgement & decision-making skills
- Problem-solving skills
- Ethical Practice
- Mission Driven
- Results- and Goal-Oriented
- Influential Abilities
- Negotiation & Conflict Resolution Skills
- Team Player.
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Summary
- The Performance & Learning Specialist is responsible for supporting the development and implementation of the performance management and learning & development systems to optimise staff performance and foster employee development.
- Using multiple frameworks such as competency, the incumbent will work closely with heads of departments, line managers, and other key stakeholders to achieve this objective.
Roles & Responsibilities
Competency Management:
- Works with the Performance & Learning Manager (P&L Manager) to develop and maintain a catalogue of competencies for all job roles in alignment with the present and future capabilities needs of the organisation to drive the talent management processes
- Carries out competency assessments using the competency catalogue to identify gaps
- Prepares development plans to close competency gaps
Performance Planning & Implementation:
- Assist in the development of Performance Management (PM) policies and frameworks to guide the process of managing employee performance
- Assists with building awareness for the PM process by providing training and ongoing support to all levels of staff on the performance management process and systems
- Works with the P&L Manager to ensure that business goals are set for each financial year
- Drives the process of goal setting for all staff at different levels and ensures it is documented on the digital platform
- Supports the implementation of the standard and best practices to drive the performance management cycle and institutionalise the performance management culture
- Works with Line Managers to ensure that performance discussions are documented on the digital platform
- Initiates and concludes the process of employee confirmation
Performance Reviews and Calibration:
- Initiates the mid-and end-of-year performance review/appraisal process.
- Works with Line Managers to ensure that all performance reviews/appraisals are completed within scheduled timelines
- Assists with the identification and resolution of staff appraisal issues and/or conflicts, including post-appraisal appeals
- Schedules and ensures that performance calibration sessions are held for all staff at various levels and in different functions
- Carries out data analysis to determine current performance, forecasts, and future performance trends to recommend improvements and/or corrective actions
- Recommends performance improvement & development plans for various categories of staff
- Assists with the implementation of performance outcomes for all staff
Learning Needs Analysis and Planning:
- Assists with the development of learning & development strategies to identify performance gaps and address them accordingly
- Works with the P&L Manager to develop learning needs analysis using data from sources like the PM process and competency assessments
- Supports the development of the annual training plan based on identified learning and development needs for management approval
- Assist with the documentation of the training plan with ITF
Learning Plan Implementation:
- Plans and executes learning programs according to approved training plans to improve employee skills and competencies
- Sources for and works with vendors/third party consultants and professionals on how to improve in-house employee learning and teaching strategies
- Assists with the design and development of learning content for in-house and function/ organisation-specific topics and conducts train-the-trainer sessions
- Ensures that pre-and post-training evaluations are conducted to measure training impact
- Supports the development and implementation of induction programs for new hires
- Assists with the development and propagation of a blended approach to learning, which integrates different learning modes, such as coaching, classroom instruction, online learning, and action learning
Learning Review:
- Carries out post-delivery evaluations of vendors/third-party consultants and professionals to assess the value delivered
- Evaluates the implementation rate of the annual training plan to identify issues and implement improvements
Career Management & Succession Planning:
- Assists with the implementation of career development & succession planning strategies to suit the business & talent needs
- Supports the mapping of various career paths for different categories of staff
- Assists with the identification of critical roles within the business and develops strategies to retain the incumbents and fill vacant ones
Teamwork & Performance:
- Works with other members of the HR team to complete designated tasks
- Takes ownership of own performance using the performance management system
- Attends and maximises training recommended by the Capability Development Manager to close performance & development gaps
- Supports the induction of new team members into the department
- Performs any other duties as required by the business
Job Analysis and Evaluation:
- Works with line managers and heads of functions to identify job needs/workload assessments.
- Conducts job analysis to determine job relevance, requirements, and content.
- Evaluates jobs to determine relative worth and pricing as well as placement within or mapping t Job Architectural Framework.
Skills & Competence Requirements
Educational Qualification:
- HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioural Science, or Management
Professional qualification:
- Recognised Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)
Years of Experience:
- Minimum of 5 years of experience in a relevant field or industry
Age:
Knowledge:
- Understanding of Compensation & benefits
- Knowledge of Succession Planning & Career Management
- Human Resource Development
- Diversity & Inclusion
- Understanding of the Nigerian Labour Law
Technical:
- Proficiency in Microsoft office tools and other HRIS
- Communications skills
- Organisation & planning skills
- Strategic Business Partnering
- Performance Management
- HR Technology
- Learning & Development
- Change Management
- Program Management
Behavioural:
- Ability to perform under pressure
- Judgement & decision-making skills
- Problem-solving skills
- Strong & firm personality
- Ethical Practice
- Results- and Goal-Oriented
- Negotiation Skills
- Team Player.
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Job Description
- We are seeking a skilled and detail-oriented Quantity Surveyor to join our team. As a Quantity Surveyor, you will be responsible for preparing cost analysis, tender and contract documents, and evaluating tenders from contractors and subcontractors.
- You will play a crucial role in controlling project budgets, monitoring progress, and ensuring that client requirements are met.
- Strong analytical and communication skills are essential for this role.
Responsibilities
- Prepare accurate cost analysis based on architectural drawings, engineering estimates, materials required, and labor involved.
- Create tender and contract documents, including bills of quantities.
- Evaluate tenders received from contractors and subcontractors, and negotiate as necessary.
- Control all project stages within predetermined budget and expenditure.
- Monitor and track project progress, and measure and value variations in the work during the contract for interim payments and final account agreement.
- Work collaboratively with a team to ensure successful project delivery.
- Conduct monthly valuations of work in progress, including forecasting final costs and sales.
- Provide advice to project staff on commercial and contractual matters, including reviewing and drafting correspondence.
- Perform commercial vetting of subcontractor tenders and contracts.
- Certify subcontractor monthly valuations and final accounts.
- Foster a positive team-based work environment.
- Maintain regular communication with project staff and specialist subcontractors to ensure compliance with commercial controls.
- Produce accurate formal reports in accordance with the business timetable.
- Monitor all commercial information related to the project, including labor, material, and subcontractor cost forecasting, to ensure adherence to budgets.
- Provide all relevant information to the General Manager and/or Managing Director for review at specified intervals.
- Assist the General Manager and/or Managing Director with various duties as required.
Requirements
- Bachelor's Degree in Quantity Surveying or a related field.
- Proven experience as a Quantity Surveyor or similar role.
- Strong knowledge of quantity surveying practices, including cost estimation and valuation.
- Familiarity with tendering and contracting processes.
- Excellent negotiation skills and the ability to evaluate and analyze tenders.
- Proficient in using relevant software and tools for quantity surveying.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to work well within a team environment.
- Proactive problem-solving and decision-making skills.
- Knowledge of the construction industry and relevant regulations.
Method of Application
Interested and qualified candidates should send their tailored CV to: recruitment@alfred-victoria.com using the Job Title as the subject of the mail.
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