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  • Posted: Jul 12, 2023
    Deadline: Jul 19, 2023
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    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
    Read more about this company

     

    Employee Engagement & Communication Manager

    Summary

    • This Employee Engagement & Communications Manager is responsible for working with the staff at all levels to drive higher employee engagement and improve communication between management and staff.
    • The key result areas for this role include employee engagement, corporate communications strategy, internal communications, media & public relations, customer communications, crisis information management and corporate social responsibilities

    Roles & Responsibilities

    Unit Leadership:

    • Cascades departmental yearly goals/performance objectives to the Unit
    • Works with the Head of HR to prepare a yearly implementation plan for unit goals and performance objectives
    • Puts systems in place to monitor and evaluate the work of direct reports
    • Provides leadership and direction for the unit

    Employee Engagement:

    • Organises town hall meetings to address major issues and clear out misinformation among staff members
    • Develop and implements various employee engagement activities such as games, team bonding activities, birthday celebrations, celebration notable dates, events, etc.
    • Organises and administers employee engagement surveys and analyses outcomes to identify gaps
    • Recommends and implements improvements on gaps identified in the employee engagement surveys

    Employee Welfare, Health & Safety:

    • Addresses all staff concerns with a win-win approach
    • Manages the administration of HMO program
    • Manages relationships with the HMO service providers
    • Resolves staff issues with accessing the HMO program
    • Takes delivery and distribution of personnel protective equipment (PPE) for all staff
    • Manages the administration of the company canteen services
    • Liaise with the HMO service providers to organise health orientation sessions/training for member of staff

    Corporate Communications Strategy:

    • Develops the organisation’s corporate communications strategy in alignment with the overall organisation strategic objectives and the Bollore group
    • Develops and implement plans for executing the corporate communications strategy

    Internal Communications:

    • Drafts emails and memos announcing company news and initiatives
    • Creates printed materials, such as employee handbooks or flyers to communicate information to employees
    • Manages internal blogs, newsletters, or other publications
    • Creates and manages platforms for employees to communicate and provide feedback to the organisation

    Media and Public Relations:

    • Creates news conferences, service rollouts, and interviews, and creates materials (banners, flyers, etc.) for such events
    • Writes and distributes press releases to the media to garner coverage
    • Monitors the news for mentions of the organization, its product, and key employees such as stakeholders and members of management
    • Devises plans to address unfavourable press coverage or misinformation

    Customer Communications:

    • Works with the commercial department to generate various marketing materials and general customer communications, including marketing emails, brochures, flyers, newsletters, website copy, etc.
    • Identifies the best communication channels for various forms of communications
    • Collaborates with external communications agencies to engage customers

    Crisis Information Communication:

    • Organises interviews and news briefings for company representatives to discuss crisis issues
    • Provides advisory to the company representatives on information to release and how to communicate it when speaking with members of the media
    • Communicates with attorneys, government regulators, emergency responders, and politicians as necessary
    • Protects the organisation’s reputation and ability to do business

    Corporate Social Responsibility:

    • Defines and implements corporate social responsibility strategy and framework
    • Engages with external stakeholders on CSR
    • Partners with various departments within the organisation to execute CSR
    • Identifies opportunities within and outside the organisation to entrench CSR

    Skills & Competency Requirements

    Educational Qualification:

    • HND or Bachelor's Degree or its equivalent in Human Resources, Business Administration, Behavioral Science, or Management

    Professional qualification:

    • Recognized Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)

    Years of Experience:

    • Minimum of 7 years of experience in a relevant field or industry

    Age:

    • 28 - 35years old

    Knowledge:

    • Knowledge of Corporate Social Responsibility
    • Understanding of Media & Public Relations
    • Understanding of the Nigerian Labour Law
    • Understanding of international management standards and principles

    Technical:

    • Proficiency in Microsoft office tools and other HRIS
    • Effective Communications skills
    • Organisation & planning skills
    • Crisis Management
    • Digital Marketing
    • Social Media Management
    • HR Technology
    • Change Management
    • Program Management
    • Mentoring & Coaching
    • Facilitation Skills

    Behavioural:

    • Ability to perform under pressure
    • Judgement & decision-making skills
    • Problem-solving skills
    • Strong & firm personality
    • Ethical Practice
    • Mission Driven
    • Results- and Goal-Oriented
    • Influential Leadership
    • Negotiation & Conflict Resolution Skills
    • Team Player and Global Citizenship

    go to method of application »

    HR Services Executive

    Summary

    • The HR Services Executive is responsible for the management of the service delivery of the HR Helpdesk and HR Administration operations, including HR documentation, payroll monitoring, benefits & leave administration, and the HR Information Systems.

    Roles & Responsibilities

    HR Data and Documentation:

    • Defines, reviews, and updates HR documentation and filing system for the organisation both physically and digitally
    • Keeps a repository of all HR documents, including policies, procedures, SOPs, etc., and updates when new versions become available
    • Creates and maintains physical files for every staff and files every interaction of the organisation with each employee throughout their stay with TICT
    • Onboards new employee and deboard exiting employees from the amplitude software (in compliance with Bollore). This includes inputting staff information in the system and generating staff number for payroll purposes
    • Onboards new employee and deboard exiting employees from the B-People platform (a Bollore Group companies’ employee database)

    Payroll Monitoring:

    • Prepares mid-month and end of the month payroll variables and shares with the Head of HR for approval
    • Reviews the monthly payroll after payment is made and prepares a report to be shared with the Bollore Group
    • Processes company loan requisitions made by employees for approval and payment

    Grievances and Disciplinary Action Implementation:

    • Prepares the disciplinary action letters and shares with the employee, payroll and other stakeholders involved
    • Documents the letter in the employee file

    Benefits & Leave Administration:

    • Calculates terminal benefits and gets approval from the Head of HR or ER&E Manager
    • Communicates the terminal benefits calculation to payroll for payment
    • Communicates status of terminal benefits with the staff involved
    • Reviews staff request for external loans, drafts employee status letters, and signs them off with the Head of HR or ER&E Manager
    • Reviews leave requests against the leave days earned & available for each employee
    • Functions as the second line of approval for leave requests
    • Processes leave allowances with payroll

    Human Resource Information System Administration:

    • Functions as administrator for the HRIS platform
    • Onboards and deboards employees on the HRIS platform
    • Resolves users’ issues on the platform

    HR Service Centre:

    • Sets up and manage an HR service help desk to serve as the first line of interaction with the Human Resource department
    • Provides information and resolves staff issues as it relates various services offered by the HR Department through the HR Service Centre
    • Leverages various platforms to provide information to staff (e.g., company website, HRIS, printed bills, etc.,)
    • Maintains documentation of frequently asked questions (FAQs) with their responses and makes them available to all staff
    • Institutionalises a case management approach in resolving employee matters

    Skills & Competence Requirements

    Educational Qualification:

    • HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioral Science, or Management,

    Professional qualification:

    • Recognized Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)

    Years of Experience:

    • Minimum of 5 years of experience in a relevant field or industry

    Age:

    • 28- 35years old

    Knowledge:

    • Strategic Human Resource Management
    • Diversity & Inclusion
    • Understanding of the Nigerian Labour Law
    • Understanding of international management standards and principles

    Technical:

    • Proficiency in Microsoft office tools and other HRIS
    • Communications skills
    • Organisation & planning skills
    • Strategic Business Management
    • HR Technology
    • HR Shared Services
    • Compensation & Benefits
    • Change Management
    • Project Management
    • Customer Service Skills

    Behavioural:

    • Ability to perform under pressure
    • Judgement & decision-making skills
    • Problem-solving skills
    • Ethical Practice
    • Mission Driven
    • Results- and Goal-Oriented
    • Influential Abilities
    • Negotiation & Conflict Resolution Skills
    • Team Player.

    go to method of application »

    Performance and Learning Specialist

    Summary

    • The Performance & Learning Specialist is responsible for supporting the development and implementation of the performance management and learning & development systems to optimise staff performance and foster employee development.
    • Using multiple frameworks such as competency, the incumbent will work closely with heads of departments, line managers, and other key stakeholders to achieve this objective.

    Roles & Responsibilities

    Competency Management:

    • Works with the Performance & Learning Manager (P&L Manager) to develop and maintain a catalogue of competencies for all job roles in alignment with the present and future capabilities needs of the organisation to drive the talent management processes
    • Carries out competency assessments using the competency catalogue to identify gaps
    • Prepares development plans to close competency gaps

    Performance Planning & Implementation:

    • Assist in the development of Performance Management (PM) policies and frameworks to guide the process of managing employee performance
    • Assists with building awareness for the PM process by providing training and ongoing support to all levels of staff on the performance management process and systems
    • Works with the P&L Manager to ensure that business goals are set for each financial year
    • Drives the process of goal setting for all staff at different levels and ensures it is documented on the digital platform
    • Supports the implementation of the standard and best practices to drive the performance management cycle and institutionalise the performance management culture
    • Works with Line Managers to ensure that performance discussions are documented on the digital platform
    • Initiates and concludes the process of employee confirmation

    Performance Reviews and Calibration:

    • Initiates the mid-and end-of-year performance review/appraisal process.
    • Works with Line Managers to ensure that all performance reviews/appraisals are completed within scheduled timelines
    • Assists with the identification and resolution of staff appraisal issues and/or conflicts, including post-appraisal appeals
    • Schedules and ensures that performance calibration sessions are held for all staff at various levels and in different functions
    • Carries out data analysis to determine current performance, forecasts, and future performance trends to recommend improvements and/or corrective actions
    • Recommends performance improvement & development plans for various categories of staff
    • Assists with the implementation of performance outcomes for all staff

    Learning Needs Analysis and Planning:

    • Assists with the development of learning & development strategies to identify performance gaps and address them accordingly
    • Works with the P&L Manager to develop learning needs analysis using data from sources like the PM process and competency assessments
    • Supports the development of the annual training plan based on identified learning and development needs for management approval
    • Assist with the documentation of the training plan with ITF

    Learning Plan Implementation:

    • Plans and executes learning programs according to approved training plans to improve employee skills and competencies
    • Sources for and works with vendors/third party consultants and professionals on how to improve in-house employee learning and teaching strategies
    • Assists with the design and development of learning content for in-house and function/ organisation-specific topics and conducts train-the-trainer sessions
    • Ensures that pre-and post-training evaluations are conducted to measure training impact
    • Supports the development and implementation of induction programs for new hires
    • Assists with the development and propagation of a blended approach to learning, which integrates different learning modes, such as coaching, classroom instruction, online learning, and action learning

    Learning Review:

    • Carries out post-delivery evaluations of vendors/third-party consultants and professionals to assess the value delivered
    • Evaluates the implementation rate of the annual training plan to identify issues and implement improvements

    Career Management & Succession Planning:

    • Assists with the implementation of career development & succession planning strategies to suit the business & talent needs
    • Supports the mapping of various career paths for different categories of staff
    • Assists with the identification of critical roles within the business and develops strategies to retain the incumbents and fill vacant ones

    Teamwork & Performance:

    • Works with other members of the HR team to complete designated tasks
    • Takes ownership of own performance using the performance management system
    • Attends and maximises training recommended by the Capability Development Manager to close performance & development gaps
    • Supports the induction of new team members into the department
    • Performs any other duties as required by the business

    Job Analysis and Evaluation:

    • Works with line managers and heads of functions to identify job needs/workload assessments.
    • Conducts job analysis to determine job relevance, requirements, and content.
    • Evaluates jobs to determine relative worth and pricing as well as placement within or mapping t Job Architectural Framework.

    Skills & Competence Requirements

    Educational Qualification:

    • HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioural Science, or Management

    Professional qualification:

    • Recognised Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)

    Years of Experience:

    • Minimum of 5 years of experience in a relevant field or industry

    Age:

    • 28- 35years old

    Knowledge:

    • Understanding of Compensation & benefits
    • Knowledge of Succession Planning & Career Management
    • Human Resource Development
    • Diversity & Inclusion
    • Understanding of the Nigerian Labour Law

    Technical:

    • Proficiency in Microsoft office tools and other HRIS
    • Communications skills
    • Organisation & planning skills
    • Strategic Business Partnering
    • Performance Management
    • HR Technology
    • Learning & Development
    • Change Management
    • Program Management

    Behavioural:

    • Ability to perform under pressure
    • Judgement & decision-making skills
    • Problem-solving skills
    • Strong & firm personality
    • Ethical Practice
    • Results- and Goal-Oriented
    • Negotiation Skills
    • Team Player.

    go to method of application »

    Quantity Surveyor

    Job Description

    • We are seeking a skilled and detail-oriented Quantity Surveyor to join our team. As a Quantity Surveyor, you will be responsible for preparing cost analysis, tender and contract documents, and evaluating tenders from contractors and subcontractors.
    • You will play a crucial role in controlling project budgets, monitoring progress, and ensuring that client requirements are met.
    • Strong analytical and communication skills are essential for this role.

    Responsibilities

    • Prepare accurate cost analysis based on architectural drawings, engineering estimates, materials required, and labor involved.
    • Create tender and contract documents, including bills of quantities.
    • Evaluate tenders received from contractors and subcontractors, and negotiate as necessary.
    • Control all project stages within predetermined budget and expenditure.
    • Monitor and track project progress, and measure and value variations in the work during the contract for interim payments and final account agreement.
    • Work collaboratively with a team to ensure successful project delivery.
    • Conduct monthly valuations of work in progress, including forecasting final costs and sales.
    • Provide advice to project staff on commercial and contractual matters, including reviewing and drafting correspondence.
    • Perform commercial vetting of subcontractor tenders and contracts.
    • Certify subcontractor monthly valuations and final accounts.
    • Foster a positive team-based work environment.
    • Maintain regular communication with project staff and specialist subcontractors to ensure compliance with commercial controls.
    • Produce accurate formal reports in accordance with the business timetable.
    • Monitor all commercial information related to the project, including labor, material, and subcontractor cost forecasting, to ensure adherence to budgets.
    • Provide all relevant information to the General Manager and/or Managing Director for review at specified intervals.
    • Assist the General Manager and/or Managing Director with various duties as required.

    Requirements

    • Bachelor's Degree in Quantity Surveying or a related field.
    • Proven experience as a Quantity Surveyor or similar role.
    • Strong knowledge of quantity surveying practices, including cost estimation and valuation.
    • Familiarity with tendering and contracting processes.
    • Excellent negotiation skills and the ability to evaluate and analyze tenders.
    • Proficient in using relevant software and tools for quantity surveying.
    • Exceptional attention to detail and accuracy.
    • Strong organizational and time management skills.
    • Excellent communication and interpersonal abilities.
    • Ability to work well within a team environment.
    • Proactive problem-solving and decision-making skills.
    • Knowledge of the construction industry and relevant regulations.

    Method of Application

    Interested and qualified candidates should send their tailored CV to: recruitment@alfred-victoria.com using the Job Title as the subject of the mail. 

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