Job Openings at Phillips Consulting

Job Summary

• Our client in the insurance industry is looking for an experienced, motivated, and self-driven Executive Director to join their core team! As an Executive Director, you will plan, implement, and oversee the company's daily operations necessary for business success and growth.

Job Objectives

• Work with Business Leaders to develop performance goals and long-term operational plans.
• Set strategic goals for operational efficiency and increased productivity.
• Analyse current operational processes and performance and implement best practice interventions

Duties

• Make decisions for operational activities
• Set and measure strategic operational goals and KPIs
• Plan, implement, and manage the overall long-term business success strategy
• Plan and monitor the day-to-day operations
• Supervise, train, and oversee staff from different departments
• Organize customer support to enhance customer satisfaction
• Ensure adequate liquidity and profitability of the Company.
• Ensure that the risk management function in the Company is directed, managed, and operated in accordance with best practices and corporate governance procedures
• Promote a culture of accountability, efficient resource management, and cost optimization across all operations.
• Design practical measurement tools to gauge the efficiency and effectiveness of internal and external processes.

Skills

• In depth knowledge of diverse business functions and principles
• Sound negotiation skills
• Knowledge of multiple operational insurance functions
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands.
• Experience in developing budgets and business plans
• Strong working knowledge of industry regulations and legal guidelines.

Requirements

Qualification & Experience

• First degree, preferably in insurance, actuarial science, mathematics, finance or related discipline
• ACII or equivalent.
• Minimum of 15 years cognate experience with a reputable insurance company in Nigeria.

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Role Objectives

• The BDS will be responsible for educating prospective and existing clients about our company's products to increase sales, develop strong relationships with new clients, and maintain relationships clients

Key Responsibilities

• Manage sales management process - pipeline, account planning, and proposal to meet the target
• Implement end-to-end sales strategies
• Ensure all customers are successfully on-boarded on time and within budget
• Prospect and pitch new business opportunities to meet sales target
• Research or market survey for new business opportunities, trend and strategies for sales growth to meet sales target
• Set up and monitor commercial activities to meet or deliver targets on sales budget, cost, volume and efficiency target/KPI
• Monitor and report the process across the revenue cycle from customer acquisition to engagement to success
• Develop and maintain the customer relationship by excellently understanding the key customer or target audience to ensure their objectives are being met in order to retain business.
• Run commercial and trend analysis, scenario modelling and opportunity assessment leading to a commercial insight/recommendation/survey
• Ensure compliance to company policies and procedures in so far as applicable to all financial and non-financial transaction
• Lead and coordinate with related parties both internal and external to achieve the operation and sales target.
• Create an agreement document with the client

Qualifications

• Candidates should possess an HND or Bachelor's Degree
• 2+ years of sales or marketing experience, online sale marketing would be an advantage, lead generates, account management, advertising agency background
• Experience in FMCG, Book Publishing, Stationary Sales, business development, trading, retail, distributor industry and/or logistics is beneficial.
• Ability to feel comfortable in a high-intensity, KPI driven, sales environment.
• Good presentation, communication, negotiation and analytical skills
• Good command of English skills