Fresh Jobs at LemFi (Formerly Lemonade Finance)

Job Summary:

• The role of the Accountant, Nigeria, is a fully remote position within Lemonade Finance's Finance team. In this role, you should have a demonstrated knowledge of Accounting and IFRS best practices with, at minimum, 2 years relevant experience in the finance industry.

Responsibilities are as follows:

• Prepare and maintain accurate financial records, including general ledger entries, accounts payable and receivable, and payroll.
• Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statement.
• Ensure compliance with accounting standards, regulations, and internal policies.
• Collaborate with internal and external auditors to facilitate audit processes.
• Manage tax filings and ensure timely submission of required tax documents.
• Participate in month-end and year-end closing activities.
• Provide support for special projects and initiatives as required

Requirements:

• Bachelor's degree in finance, Accounting, or any related discipline.
• Professional certification such as ACCA, ICAN or progress towards certification will be an added advantage.
• Minimum of 2 years relevant experience in an accounting role at a FinTech or financial institution.
• Proficiency in accounting software (e.g., NetSuite, QuickBooks, SAP, Oracle) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong understanding of GAAP (Generally Accepted Accounting Principles) and financial reporting
• Understanding of the local and global financial services industry.
• Excellent mathematical and analytical skills

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Job description

• We are looking for energetic and dedicated Customer Support team members who have a passion for delivering world-class service to customers. If you are interested in joining a fast-paced dynamic team, you will be the first point of contact for customers who want to get the most out of their service. Since you will be representing a global brand, a positive attitude and a bubbly personality are a must-have!
• This is a full-time position. Team members must be available to work (40 hours per week) on a 24-hour rotational work schedule with varying 9-hour shifts from Mondays to Sundays. This does not exclude weekends and holidays.

You will:

• Assist and troubleshoot with customers via email while maintaining the highest level of courtesy and professionalism.
• Escalate positive outcomes and issues to the team using appropriate channels and be able to work on multiple platforms at once.
• Interact with other team members to improve service quality
• Attend weekly meetings and participate actively to ensure feedback on customer experience is implemented effectively.
• Proactively spot different patterns that affect customers' experience and suggest possible changes to carry out.

Qualification

• **Tertiary education in marketing, communications, business management, or a related field is preferred.
• 1+ years of professional experience working as a customer service specialist, or a similar customer support role.
• Preferred experience working in Fintech or Financial Services
• Experience using Google Apps for business, and CRM software
• Exceptional interpersonal skills, problem-solving skills, communication and collaboration skills. Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines.