Fresh Jobs at MFS Africa

The role

• We are looking for a Junior Partner Due Diligence Analyst to be part of the Group Due Diligence shared services function and team.
• The role will form part of the Group Due Diligence function in the company’s Operations division; and will look to form part of the Group’s expansion and onboarding functions at a strategic level.
• The Junior Analyst will be required to ensure our company adheres to legal standards and in-house policies.
• You will be responsible for performing CDD (Customer Due Diligence) and Know-Your-Customer (KYC) reviews on low and medium risk Partners.
• We are looking for a person with entry level KYC, compliance and risk background who is comfortable operating in a fast-paced environment and meeting strict deadlines. This position is based in Lagos, Nigeria and reports to the Manager, Group Diligence Operations.

Duties and responsibilities

• Review CDD for onboarding low and medium risk corporate customers (the “Partners”) across the Group’s multiple markets.
• Research adverse media for potential Partners and stakeholders utilizing the public domain and approved third-party databases.
• Calculate Partner risk rating and update due diligence partner database.
• Escalate high risk customers to management and obtain approval as per established policies and procedures.
• Engage with existing Partners on continuous reviews of CDD information.
• Adhere to CDD recordkeeping and reporting processes by updating partner CDD database with the most recent partner information.
• Generally, uphold the company’s values.

Qualifications and experience

• Bachelors’ degree, Diploma or equivalent in law, finance, business administration or related field.
• 0-1 years’ relevant experience in KYC, risk and compliance operations.

Skills and competencies

• Strong verbal and written communication skills, with the ability to articulate one’s views in a clear and concise manner.
• Superb analytical skills; can organize and analyse complex data sets.
• Effectively manage relationships with multiple stakeholders (internal and external).
• Comfortable working in a complex, ambiguous and highly pressured environment.
• High propensity towards execution.
• Passionate about consistency and delivery high quality work.

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The role

• We are looking for an experienced Partner Due Diligence Analyst to be part of the Group Due Diligence shared services function and team.
• The role will form part of the Group Due Diligence function in the company’s Operations division; and will look to form part of the Group’s expansion and onboarding functions at a strategic level.
• The Analyst will be required to ensure our company adheres to legal standards and in-house policies.
• You will be responsible for performing quality assurance of CDD (Customer Due Diligence), EDD (Enhanced Due Diligence) reviews and Know-Your-Customer (KYC). We are looking for a person with either compliance and risk background or a compliance operations/quality assurance background who is comfortable operating independently, pragmatically and meeting strict regulatory deadlines.
• This position is based in Lagos, Nigeria and reports to the Manager, Group Diligence Operations.

Duties and responsibilities

• Undertake the process of CDD (Customer Due Diligence)/EDD (Enhanced Due Diligence) for corporate customers (the "Partners”) across the Group’s multiple markets.
• Engage with existing Partners on continuous reviews of CDD/EDD information.
• Enhance CDD/EDD recordkeeping and reporting processes by updating partner CDD/EDD database with the most recent partner information.
• Generate and analyze data to support periodic management and compliance reports.
• Contribute to managing regulatory risk across the Group's multiple markets by contributing to an appropriate compliance culture and framework for the business.
• Contribute to the development and implementation of CDD/EDD processes-improvement to ensure efficiencies and continuous improvement of Partner onboarding execution.
• Maintain a detailed working knowledge of the Central Bank of Nigeria (CBN) regulations and those of other Partner regulators within the Group's footprint.
• Generally, uphold the company’s values.

Qualifications and experience

• Bachelors’ degree or equivalent in law, finance, business administration or related field.
• 2-3 years’ relevant experience in KYC, risk and compliance operations / quality assurance.
• Pan-African exposure, experience, and expertise is advantageous.

Skills and competencies

• Strong verbal and written communication skills, with the ability to articulate one’s views in a clear and concise manner.
• Superb analytical skills; can organize and analyse complex data sets.
• Effectively manage relationships with multiple stakeholders (internal and external) at various levels of seniority, operating at both a strategic and tactical level.
• Comfortable working in a complex, ambiguous and highly pressured environment.
• High propensity towards execution.
• Passionate about consistency, quality and integrity in governance, legal and regulatory risk management.
• Ability to easily grasp and comprehend AML risks specific to a particular business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risks.
• In-depth knowledge of mobile money industry standards and regulations.

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Job Summary

• Manage CDL terminals and attend to all repairs and maintenance queries as related to the devices. 

Job Description

• Installs, tests and maintains POS Terminal related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications.
• Diagnoses hardware related faults.
• Repairs or replaces defective components.
• Advises on and installs operating soft/firm ware and may carry out upgrades.
• Maintains documentation to track and log work in progress and completed.
• Provide support to related units in handling customer expectations.
• Perform routine preventive maintenance to ensure that the devices continue to run smoothly and operate efficiently.
• Perform additional tasks as assigned.

Requirements

• OND certification with a minimum of 1 years' experience

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Job Summary

• Manage BAXI terminals and attend to all repairs and maintenance queries as related to the devices. 

Job Description

• Manage and execute the detection and troubleshooting of all devices and accessories
• Manage and execute the repairs and upgrading of existing POS systems to new firmware/hardware when necessary.
• Manage and implement hands-on configuration of POS/MPOS related updates.
• Maintains documentation to track and log work in progress and completed.
• System management of POS/MPOS solutions and back end infrastructure.
• Training and supervision of Device Technicians.
• Manage the authentication of error codes on hardware and quick turnaround time to fix it.
• Assist sales team with 1st level device repair resolution.

Requirements

• HND/BSC certification with a minimum of 3 years' experience