Fresh Jobs at Sigma Consult

Purpose of the Job:

• As a strategic business leader, the Head of IS&T will leverage information technology to support the companys overall strategy, turning IT into a competitive advantage.

Key Responsibilities:

ICT Strategy and Policy:

•  Review and develop the companys ICT strategy to align with business goals.
• Management/Coordination:
•  Lead and coordinate information systems to ensure their effective use across the company.

Business Process Improvement:

•  Optimize and automate internal business processes to enhance operational efficiency.

Business Intelligence and Analytics:

 Manage dashboard systems to collect, analyze, and display information for informed decision-making.

• Recruitment:
•  Oversee the recruitment of ICT professionals, develop staff, and manage exits to prevent disruptions.

ICT Operations and Governance:

•  Establish IT organization principles and ensure high-performance standards.

Program Management:

•  Coordinate the development and implementation of IT systems across the company.

Educational Qualifications:

•  BSc in Computer Science, Computer Technology, or a related technology field.
•  An MBA or a business degree is a plus.
•  Strong background in Software Development and System Architectural design.
•  Experience as a CIO or Deputy CIO, ideally within the IT/Telecom industry.

Requirements:

•  10-12 years of relevant experience, with at least some in a CIO or equivalent role.
•  Proven track record in business development is an added advantage.
•  Ability to drive engagement, accountability, and vision within the IT department.

Key Competencies and Skills:

Functional Skills:

•  Ability to set objectives and strategies for the IT department.
•  Monitor technological advancements for potential competitive advantages.
•  Expertise in business analysis, risk assessment, and IT value proposition.
•  Proven experience in supervising IT departments and managing core IT functions.
•  Excellent communication skills, both oral and written.
•  Extensive knowledge of the ICT industry to support decision-making.

Leadership Competencies:

•  Customer-focused, tech-savvy, and results-driven.
•  Strong ability to innovate, optimize processes, and develop talent.
•  Resilient, with a commitment to self-development and continuous learning.
•  Strong presence and confidence in decision-making and leadership.

Dimensions:

• Financial Dimensions: Budget management and PO approval. 
• Other Dimensions: Vendor management and direct report supervision. 
• Impact on Customers: Internal & External

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Purpose of the Job

• The Team Lead - NMC is responsible for providing innovative solutions to network issues, ensuring customer needs are met, and maintaining smooth infrastructure operations.
• This role oversees the first-level technical support for all infrastructure, including fibre backbone, FTTx, wireless networks, and inside and outside plant infrastructure.
• The ultimate goal is to consistently deliver high-quality customer service and maintain customer satisfaction.

Key Responsibilities

•  Manage and coordinate the NMC team to ensure efficient and uninterrupted system operations.
•  Keep upper management informed about the infrastructures status.
•  Oversee NOC and FTTx Backend engineers to ensure proper implementation of system requirements and adherence to procedures.
•  Communicate service performance and availability to management, partners, and peers.
•  Handle coordination and scheduling of NMC staff for shift duties to ensure optimal operation.
•  Ensure maximum service availability and performance.
•  Develop and implement innovative tools and applications for automating systems monitoring operations.
•  Monitor the network to identify issues and initiate upgrades when thresholds are reached.
•  Supervise Incident Management (First Level Support) by identifying root causes, advising on resolutions, and managing fault logs.
•  Maintain 24/7/365 network monitoring operations.
•  Escalate issues to the Infrastructure team for capacity planning and network optimization.
•  Follow up on unresolved complaints and ensure timely updates on all open tickets.
•  Liaise with Outside Plant Supervisors on link restoration progress and incident reports.
•  Prepare and review daily incident summary reports and weekly/monthly link availability reports.
•  Ensure prompt response to inbound calls and emails, and escalate unresolved issues to relevant units.
•  Prepare technical reports and develop systems for proactive monitoring and incident reporting.
•  Build and develop the NMC team.

Qualifications & Skills

•  Education: B.Sc / B.Eng in Computer Science, Computer Engineering, Electrical / Electronics Engineering.
•  Certifications: CCNA, CCNP (Desired).
•  Technical Skills: Strong knowledge of telecommunications, IP design, GPON technology, and ITIL v4 service management.
•  Experience: 3 6 years of hands-on experience with routing, switching, and GPON technology. Experience with wired, wireless, point-to-point, and point-to-multipoint technologies is desirable.
•  Communication: Excellent verbal and written communication skills.

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Job Summary:

• We are seeking a detail-oriented and experienced Junior Accountant to join our team.
• The ideal candidate will have a solid background in accounting, especially within a manufacturing setup, and be proficient in Microsoft Excel and TALLY ERP.
• This role involves supporting senior accountants and handling various accounting tasks to ensure smooth financial operations.

Key Responsibilities:

•  Post accounting entries and journal entries accurately and timely.
•  Maintain accounts receivable and accounts payable.
•  Perform month-end close activities, ensuring all financial transactions are recorded correctly.
•  Assist with payroll processing.
•  Perform reconciliation of bank statements and other accounts.
•  Support senior accountants in various accounting operations.

Qualifications:

•  Education: Bachelors or Masters degree in Accounting.
•  Skills: Proficiency in Microsoft Excel and accounting software, preferably TALLY ERP.
•  Experience: Minimum 5 years of accounting experience, ideally in a manufacturing setup.
•  Age: 28 to 35 years old.