Fresh Jobs at Bolton White Hotels and Apartments

Job Summary

• Solicit Future conference business for the hotel in assigned market areas. Maintain and exceed sales targets defined by the management.
• Also, able to work under pressure, meet deadlines and achieve daily and monthly targets, whilst offering a very high level of Customer Service.
• Additionally Work directly with key decision makers from Corporate, negotiating rates and confirming their accommodation, meetings and events.

Job Responsibilities

• Receiving, handling and converting Meetings, Events and Group enquiries.
• Planning events in conjunction with the client.
• Presenting and selling available and suitable banquet/event options to the highest possible standard.
• Contact Meeting Planner by mail, telephone, customer outings and site inspections.
• Arrange and carry out Hotel show rounds.
• Ensure the complete administration and execution of all planned events.
• Negotiate space, dates and rates to obtain booking goals while focusing on shoulder and off-season business.
• Identify need periods and undertake a comprehensive program of sales activity to secure new and ad-hoc business minimizing the impact of low activity periods.
• Actively manage business bookings, record denials, and make network referrals.
• Make commercial decisions to maximize income on a daily basis.
• Encouraging repeat business through excellent customer service and inquiry handling.
• Build strong relationships with customers to fully understand their needs.
• Each month review the next 6 months’ availability to highlight high or low-demand dates and take steps to minimize the risk of any shortfall or overbooking.
• Ensuring all inquiries are recorded accurately in the Event Enquiry application.
• Bring in direct guests through online marketing and advertising.
• Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.
• Assist in the preparation and monitoring of sales, department and budgetary reports as and when required.
• Other duties and tasks assigned by the management within the job scope.

Job Requirements

• Bachelor's Degree in a relevant field.
• At least 5 years of experience in a similar role in a 5-Star hotel.
• Great Customer service skills
• Successful sales track record in direct sales and an ability to develop targeted prospect databases.
• Good interpersonal and presentation skills.
• Honest, disciplined and dedicated to duties.

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Requirements

• Candidates should possess a Bachelor's Degree qualification with 5 - 10 years work experience.
• Ability to cook variety of dishes