Jobs at Excel and Grace Consulting

Responsibilities

• Carry out periodic evaluations and updates of employee job descriptions and performance indicators.
• Support in the implementation of an effective performance management system.
• Support the implementation of all learning and development activities and initiatives.
• Maintain an up-to-date database on pension remittances, medical services etc
• Provide support in recruitment, onboarding & induction of new employees.
• Analyse and interpret data to predict future trends across multiple HR process areas.
• Manage employee information database, manually and electronically.
• Support in enforcing company policies and interpret same to employees as required.
• Support line managers at disciplinary or grievance hearings and dispute

Requirements

• Degree in Human Resources or in anyrelevant field
• 1+ years of work experience
• Past experience with payroll or managing budgets
• Proficient knowledge of HRIS.
• Professional, organized, and can multitask

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Key Responsibilities

• Greet customers warmly and professionally, both in-person and online.
• Answer customer inquiries and provide accurate information about our menu, services, and promotions.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Ensure that customer orders are processed accurately and efficiently.
• Maintain a positive and friendly demeanor at all times
• Manage online ordering platforms, ensuring orders are processed promptly and accurately.
• Respond to online inquiries and reviews in a timely and professional manner.
• Assist with updating online menus and promotion
• Collaborate with other team members to ensure a smooth and efficient operation.
• Assist with various restaurant tasks as needed, such as cleaning and food preparation.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using computers and online platforms.
• Previous experience in customer service or hospitality is preferred but not required.

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Responsibilities

• Develop and execute a comprehensive business development strategy aligned with the company's overall goals.
• Identify and pursue new market opportunities, including geographic expansion and product diversification.
• Conduct market research and competitive analysis to identify trends and opportunities.
• Build and maintain strong relationships with key customers, distributors, and retailers.
• Develop and implement effective sales and marketing campaigns to generate leads and drive sales.
• Manage and mentor a team of business development professionals.
• Track and analyze sales performance metrics to identify areas for improvement.
• Represent the company at industry events and conferences.
• Collaborate with other departments to ensure seamless execution of business development initiatives.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in business development within the food industry.
• Proven track record of achieving sales and revenue targets.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Digital Marketing skills is an added advantage.