Job Vacancies at Interswitch Group

Job Summary

• Responsible for delivering various human resources initiatives to support the business, execution of approved HR strategy, policies, procedures, and processes for business line(s) to ensure the achievement of overall corporate objectives.

Key Responsibilities

• Ensure the implementation of and compliance with approved HR policies, processes, and procedures within assigned business group
• Develop HR plans and budget for assigned business groups
• Anticipate the need for change, diagnose underlying issues and build the case for change with necessary stakeholders.
• Support the implementation of approved HR programs and/or initiatives for business line
• Responsible for manpower planning while ensuring assigned business group is adequately staffed to deliver on its mandate
• Drive the implementation of performance management processes by ensuring that evaluations and recommendations are completed on time and within set guidelines
• Execute developmental interventions within assigned business group and ensures implementation of approved training plans
• Develop and implement initiatives that will drive increased employee satisfaction and engagement levels across the group
• Maintain an up-to-date human resource information database for assigned group and generate scheduled or requested reports to assist decision-making.
• Maintain sound level of literacy about the assigned business group, customer journey maps / value proposition, competition through engagement with necessary stakeholders and active participation in business meetings.
• Prepare and submit periodic reports on business and HR activities with updates on performance against set targets while noting areas of improvement
• Participate in relevant projects, that enhance Interswitch’s reputation as an employer of choice.
• Actively involved in identifying ways to improve service delivery and strengthen workforce capability towards overall improvement of the Business Group.

Academic Qualification(s)

• Bachelor's Degree / HND in any social science, humanities, or business Administration.

Professional Qualification(s):

• Professional certification from reputable HR bodies (e.g., CIPM, CIPD, HRCI) will be an advantage.

Experience:

• 4 - 7 years relevant HR experience (generalist or specialist) gained in large complex organisation(s) with multiple stakeholders.

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Job Summary

• Works with the organization’s leaders to implement organizational strategies that improve functional climate and business goals. This includes planning and developing functional change management plans and governance frameworks and policies for organizational alignment.

Key Responsibilities

• Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and managing the deployment of appropriate internal and/or external resources to support in delivering business strategy and plans.
• Contribute to the definition of organization structure by recommending reporting lines and roles and responsibilities, and identifying interfaces with other teams, to align with the structure of the broader function and corporate organization principles.
• Leads and coordinates activities associated with the design, development, implementation and maintenance of Job Evaluation standards through appropriate levels and continuous audits.
• Deliver specialist research and analysis to support evaluation of the jobs in current state organization, development and evaluation of future state organizational design propositions, and identification of the costs and business benefits.
• Use the organization's formal development framework to identify the team's individual development needs.
• Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities.
• Manage projects or substantial workstreams within a transformational change program, ensuring integration with related projects; use structured change management methodologies to build acceptance of change and to embed desired culture and behaviors.
• Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
• Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
• Help develop procedures for an area of the organization and monitor their implementation.

Requirements

• Minimum of First Degree in any discipline.
• 5 - 7 years' experience in same or related role.
• Professional certification is an added advantage.
• Relevant experience in the following areas: organizational development, employee engagement, project management & change management