Job Openings at Alfred & Victoria Associates

Responsibilities

• Arrive to work, jobs on sites, and meetings on time and prepared.
• Carrying out site surveys.
• Visits and inspects sites regularly to see if any repair is required.
• Obtain information and ensure timely response to the network alarms/ RF Operations instructions
• Carry out diagnostic tests and coordinate with RF Operations in case of failure.
• Troubleshoots, identifies and evaluates different options and chooses the right course of action to solve the hitch.
• Rectify fault condition or escalate in case additional technical support in required.
• Reporting and documenting the status of the activity.
• Providing technical guidance to colleagues and other teams.
• Communicates daily activities and written reports
• Perform any other duties assigned by the Manager.

Requirements

• B.Eng / HND in engineering or other related Course.
• At least 2-3 years of experience in wireless telecommunications industry (Cellular/Microwave…)
• Understand the functionality of telecommunication network transmission nodes. Like transmission equipment (Multiplexers, Microwave radio and IP based), transmission medium (Optical and microwave)
• Quick learner, motivated and dedicated to get the job done right.
• Prompt in emergency situations. Confidently and quickly handle the problem.
• Experience in testing, commissioning, integrating, supporting, fault analysis and diagnosis of Telecom products and systems.
• Knowledge in test equipment like network, base station and spectrum analyzers.
• Good communication and organization skills.
• Work well with others at various level.
• Basic knowledge of networking (CCNA is a plus)

Salary
Very Attractive

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Job Summary

• Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
• They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.

Responsibilities

• Perform general “system administration” tasks on all elements of the network.
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Proactively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network reported and customer reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• Academic Qualification: B.Sc / HND in Computer Science / Engineering or other related Course
• Experience: 2+ years’ experience as network engineer preferable in an ISP/Telco environment.

Key Skills & Competencies:

• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
• Cisco CCNA/CCNP certification.
• Interested candidates must be able to work on a 24/7 shift Rotation