Job Openings at the International Rescue Committee (IRC)

Requisition ID: req20963
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Health
Employment Category: Regular
Open to Expatriates: No

Job Overview / Summary

• This project employs a health system strengthening approach to provide a high-quality primary health care services (reproductive, maternal, newborn and child health (RMNCH) services), while using antimicrobials rationally.
• Under the direct supervision of Senior Health Manager, the Health Manager -AMR is the focal point
• for IRC Borno State AMR project intervention. He/she will be responsible for supervising health staff of AMR project and will carry over, implementation, monitoring, support with the overall capacity building of health program staff, and progress reporting of AMR projects.
• The Health Manager -AMR ensures that the IRC’s AMR project interventions are guided by the Nigeria Country Program SAP Implementation Plan.
• He/she reports to the Senior Health Manager and works closely with other health managers, Monitoring and Evaluation Manager and sectors.

Major Responsibilities
Program Management, Technical Quality, and Strategy:

• Provide overall managerial oversight for implementation of the health program activities.
• Ensure health projects implementation are of high quality and meets the IRC/MOH/NCDC/International standard.
• Support Health Officer -SBCC and Health Office to prepare project work plans with clear targets/achievement benchmarks based on project milestones and deliverables.
• Employ a health system strengthening approach and manage the AMR health team to create meaningful and sustainable solutions to prevent, correctly diagnose, and appropriately treat infectious diseases in the targeted populations.
• In collaboration with RH, Nutrition, WPE and protection, initiate activities that culminate to reducing Maternal/Child Mortality and Combatting the Threat of Antimicrobial Resistance in the targeted population.
• On need based, develop protocols, SOP and IEC materials and ensure they are put into use in supported health facilities.
• Provide technical support to health staff and provide them necessary mentoring and trainings as needed to build their capacity and enabling them to perform their tasks, including project management skills.
• Develop and coordinate work plans, and budgets aimed at sustained and effective implementation of the awareness raising activities for better results and coordination.
• Advocate for the preservation of antimicrobials through effective coordination and partnership with state MOH, NCDC, UMTH and other stakeholders for strengthened impact and result at the state level.
• Coordinate and organize global advocacy campaigns, including annual World Antimicrobial Awareness Week and facilitate its evaluation.
• Provide oversight and support trainings (antenatal care, basic emergency obstetric and neonatal care (BEmONC), postpartum care, integrated management of neonatal and childhood illness (IMNCI), sexual transmitted infections (STIs), immunizations, rational use of antimicrobials and IPC), of HWs and stakeholders in the supported locations. And ensure Knowledge, attitudes and practices related to AMR will be assessed before and after the trainings, and again at the end of the project
• Follow up and ensure quarterly supportive supervision sessions jointly conducted by the IRC, State MoH and NCDC to monitor improvement in diagnostics, prescribing practices and IPC with quality-of-care audits are duly carried out.
• Support advocacy meetings with diverse stakeholders, such as MOH, NCDC; National Agency for Food and Drug Administration and Control (NAFDAC); professional bodies; social, political, and religious leaders; and private medical providers/ chemists’ representatives, who are not government health care workers.
• Ensured an AMR technical working group in Borno state are convened and operational.
• Ensure and support that health system stakeholders and community members have improved knowledge, attitudes and behaviors about the risk of antimicrobial resistance and antimicrobial use as planned.
• Promote a culture of learning whereby lessons-learned and good practices are documented and shared for institutional memory.
• Perform all other related duties as assigned.

Program Development / Grant Management:

• Review monthly BvA and submit monthly BvA corrections.
• Prepare and keep updated budget spent out plans in order to maintain program expenditure within budget.
• Participate in project opening meeting (POM), Mid-Term and Closing meetings.
• Prepare internal and external reports within agreed deadlines using IRC and donor formats, as required.
• Assure appropriate and timely spending of grants to achieve program goals, grant reporting contributions, use and distribution of supplies and resources.
• In collaboration with senior health Manager, develop and expenditure plan, review budget vs. actual expenditure for health grants on a monthly basis and take necessary actions.
• Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements.
• Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports.

Staff Performance Management, Learning & Development:

• Undertake RMNCH and AMR capacity-development activities/training for health and clinical health staff. 
• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote management capacity-building approaches to build the strengths of the team in Nigeria.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis:

• Monitoring health program implementation:
• Make regular field visits to monitor project implementation and provide on spot support to field teams and propose modifications as necessary.
• Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports.
• Supervise and provide technical oversight in the interpretation of data for improved programming and implementation.
• Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

Coordination & Representation:

• Represent the program to State and Local government representatives, partner agencies, etc. as required.
• In coordination with the senior health manager and health coordinator, actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors.
• Attend all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings.
• Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships:

• Position Reports to: Senior Health Manager
• Indirect/Technical Reporting: Health Coordinator
• Position directly Supervises; Health Officer -SBCC and Health Officer -Laboratory.

Key Internal Contacts:

• Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager,
• Field coordinator, DDFM. Region/Global:

Key External Contacts:

• MOH, NCDC, UMTH, other INGOs (e.g., possible collaborative partners), Community leaders, health facility management team and private providers.

Qualifications
Education:

• Health professional (MD, RN, or CO) with strong Public Health background, Epidemiology or MPH preferred and evidence of completion of NYSC (Discharge / Exemption Certificate)
• Must possess the practicing license or qualifying certificate.
• Certificate in AMR, biosecurity, biotechnology is an added advantage.

Work Experience:

• At least 3-4 years’ experience in coordinating, implementing and managing Health and RH programs preferably in insecure location.
• Experience in technically supervising health staff in a complex setting.
• Thorough understanding of gender-based violence response protocols and service provision.
• Ability to validate and interpret health data.
• Demonstrated ability to support and build staff capacity.
• Ability to work independently and as a collaborative team member.

Demonstrated Technical Skills:

• Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial / Leadership Competencies:

• Skills and experience of remote management and willingness to travel to hard-to-reach areas
• Flexible, diplomatic and have ability and willingness live and work under pressure of workloads.

Languages: 

• Fluent in written/spoken English and Hausa.

Ability to Travel:

• 10 % of time if applicable.

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g., accounting software, statistical software, etc.).

go to method of application »

Requisition ID: req20962
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Health
Employment Category: Regular
Open to Expatriates: No

Job Overview / Summary

• This project employs a health system strengthening approach to provide a high-quality primary health care services (reproductive, maternal, newborn and child health (RMNCH) services), while using antimicrobials rationally.
• The Health Officer -Laboratory will be responsible for improvement of access to quality antimicrobial agents for infections in humans through enhancement of laboratory capacity, appropriate sample handling and transportation, ensure correct AMR testing and HWs capacity building.   
• She/he will work closely with University of Maiduguri Teaching Hospital laboratory and ensure implementation of program activities according to proposal objectives and nationally accepted standards.
• The Health Officer -Laboratory reports to the Health Manager -AMR.

Major Responsibilities
Program Implementation, Technical Quality, and Strategy:

• Work to improve diagnostics within the 12 supported health facilities including UMTH.
• Ensure timely supplies of the project diagnostic tools like rapid diagnostic tests (RDTs), reagents, specimen containers, agar, specimen plates, solar operating equipment (microscope, centrifuge, incubators) and other supplies to the supported health facilities on need based.
• Identify needs and support improvement in structural laboratory capacity of the supported facility.
• Build capacity of the laboratory staff and ensure good supervision better track results through a tablet for data collection.
• Plan and support quarterly supportive supervision sessions jointly conducted by the IRC, State MoH and NCDC to monitor improvement in diagnostics, prescribing practices and IPC.
• Ensure regular monthly and random sampling of blood and urine from the targeted population, with samples from neonates, children under 5, and pregnant women and ensure that this testing is geared towards expansion of the existing resistance testing and will be used to form an antibiogram for future antibiotic use locally.
• Facilitate test positive cultures for bacteria, particularly for Staphylococcus aureus, Salmonella species, Klebsiella pneumoniae, Escherichia coli, by disk susceptibility to penicillin, ceftriaxone, trimethoprim/sulfamethoxazole, and fluoroquinolones (ciprofloxacin) among the targeted groups.
• Ensure supplies and provision of antimalaria resistance testing at the UMTH.
• Support and monitor rationale use of antimicrobials, and infection prevention and control (IPC) and facilitate quality of care audits.
• When need arises, ensure yeast or fungal samples are collected and tested monthly or as periodically planned for fluconazole resistance among the targeted groups.
• Identify training needs and organize trainings for laboratory staff, HWs, MoH officials and private providers on risk of AMR, rational antimicrobial use, fundamental of bioterrorism, IPC in line with the project deliverables.
• Support and follow up with collection of samples and testing clinical failures of gonorrhea treatment for potential resistance testing among the target groups as need may be.
• Provide support for accurate diagnosis by improving adherence to protocols and bolstering laboratory capacity at supported health facilities.
• Develop distribution plan and ensure laboratory and other medical supplies to supported health facilities are planned on need based.

Human Resource Management:

• Supervise and monitor Community health volunteers, CHIPS agents, HWs at supported health facilities and micromanaging Health Assistants -SBCC to improve access to quality primary health care and enhancement of laboratory capacity.
• Develop and conduct capacity building activities for HWs on antimicrobial testing, risk of AMR and rational antimicrobial use.

Operations:

• Maintain an updated record and compile and submit monthly reports of all services given.
• Monitor and ensure the proper usage of laboratory, pharmaceutical and other health program supplies.
• Prepare weekly work plans and movement plan and ensure timely implementation of the project activities.
• As team officer, maintain vigilance and monitor surroundings for security of the team for outreach activities and adhere to IRC’s safety and security protocols.

Communication and Reporting:

• Support Health Manager -AMR in compiling statistical reports from the supported health facilities and communities for weekly, monthly and annually submissions.
• Ensure adequate flow of information for all supervises with constant feedback as may be required.
• Carry out other relevant or requested duties as may be required.

Key Result Areas

• Improvement of key project objectives, milestones and deliverables within the timeframe.
• Improvement of uptake of quality primary health care services and rational antimicrobial use.
• Increased uptake of positive practices related to health and hygiene.
• Timely and quality health care services to displaced persons, refugees and other vulnerable groups.
• AMR surveillance, biosecurity and antimicrobial stewardship in the supported health facilities.

Key Working Relationships

• Position Reports to:  Health Manager -AMR
• Indirect/Technical Reporting:  Senior Health Manager and Health Coordinator
• Position directly Supervises: incentive workers, community volunteers, CHIPS agents, HWs in supported health facilities especially those in the laboratory and micromanaging health assistants -SBCC.

Key Internal Contacts:

• Country Program: Health program assistant, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E officer

Key External Contacts: 

• MOH, NCDC, UMTH, other INGOs (e.g., possible collaborative partners), Community leaders, health facility management team and private providers.

Qualifications

• Bachelor’s Degree in Laboratory Science, Clinical / Medical Microbiology or related field, and evidence of completion of NYSC (Discharge / Exemption Certificate)
• Must possess the practicing license or qualifying certificate.
• certificate in AMR, biosecurity, biotechnology is an added advantage.

Work Experience:

• Two to three years’ experience in clinical laboratory or public health, with background in Health, SRH and Nutrition, Social and Behavioral Change and communication.
• Proven experience in community-based programming with the ability to motivate and lead CHIPS/community volunteers.
• Ability to work with tertiary health institution laboratory like UMTH.
• Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
• Experience in working in a team and able to lead a team.

Demonstrated Technical / Leadership / Interpersonal Skills:

• Good knowledge of clinical care especially laboratory practices.
• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Good sense of integrity, service and accountability.
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Languages: 

• Fluent in written/spoken English and Hausa
• Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

Computer / Other Tech Requirements:

• Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint with data processing and management. 

go to method of application »

Requisition ID: req20961
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Health
Employment Category: Regular
Open to Expatriates: No

Job Overview / Summary

• This project employs a health system strengthening approach to provide a high-quality primary health care services (reproductive, maternal, newborn and child health (RMNCH) services), while using antimicrobials rationally.
• The Health Officer -SBCC will work closely with state MoH officials to implement a focused social and behavior change communication (SBCC) strategy within intervention locations in Borno State.
• She/he is also responsible for ensuring adherence to the implementation of program activities according to proposal and nationally accepted standards.
• The Health Officer -SBCC reports to the Health Manager -AMR.

Major Responsibilities
Program Implementation, Technical Quality, and Strategy:

• In collaboration with the state MoH , ensure implementation of a focused social and behavior change communication (SBCC) activities within the catchment locations of the  supported health facilities.
• Promote positive behavioral change among health system stakeholders and community members regarding improved knowledge and attitudes about the risk of antimicrobial resistance and antimicrobial use
• Ensure adequate infection prevention and control standards are always maintained in the facility.
• Ensure health basic protocols and other IEC materials are well displayed in the facilities and outreach locations.
• Facilitate community dialogues between the ward development committee; engagement of community health influencers, promoters and services (CHIPS); health facility management team, private providers and with social, political, and religious leaders to promote the importance of rational use of antimicrobials; and the development of radio jingles and period radio program discussions.
• Support trainings (antenatal care, basic emergency obstetric and neonatal care (BEmONC), postpartum care, integrated management of neonatal and childhood illness (IMNCI), sexual transmitted infections (STIs), and immunizations), of health workers in targeted health facilities. The trainings will also focus on the rational use of antimicrobials within these services, and on infection prevention and control (IPC).
• Closely work with collaborated diverse health system stakeholders – MoH health care workers, community health workers (CHWs), health facility management teams, state MoH officials, and private providers - on proper dissemination of information on the risk of AMR and rationale use of antimicrobials.
• Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols.
• Ensure proper distribution plan, store release order and manage supplies to the supported health facilities.
• Support supportive supervision sessions jointly conducted by the IRC, State MoH and NCDC to monitor improvement in diagnostics, prescribing practices and IPC.
• Implementation of communication campaigns to increase awareness on appropriate antimicrobial use and adoption of infection prevention measures among the public, policymakers, tripartite professionals and other relevant stakeholders in community, schools, workplaces and health facilities as planned.

Human Resource Management:

• Supervise and monitor Community health volunteers, CHIPS agents, HWs at supported health facilities and Health Assistants -SBCC to ensure implementation of planned SBCC strategies at both communities and facilities level.
• Develop and conduct training for HWs on antenatal care, basic emergency obstetric and neonatal care (BEmONC), postpartum care, integrated management of neonatal and childhood illness (IMNCI), sexual transmitted infections (STIs), immunizations, risk of AMR, rationale use of antimicrobials and IPC.

Operations:

• Maintain an updated record and compile and submit monthly reports of all services given.
• Monitor and ensure the proper usage of pharmaceutical and other health program supplies.
• Prepare weekly work plans and movement plan and ensure timely implementation of the project activities.
• As team officer, maintain vigilance and monitor surroundings for security of the team for outreach activities and adhere to IRC’s safety and security protocols.

Communication and Reporting:

• Support Health Manager -AMR in compiling statistical reports from the supported health facilities and communities for weekly, monthly and annually submissions.
• Ensure adequate flow of information for all supervises with constant feedback as may be required.
• Carry out other relevant or requested duties as may be required.

Key Result Areas

• Improvement of key project objectives, milestones and deliverables within the timeframe.
• Through strategized SBCC interventions, increased uptake of quality primary health care services and rational antimicrobial use.
• Increased uptake of positive practices related to health, nutrition and hygiene.
• Timely and quality health care services to displaced persons, refugees and other vulnerable groups.
• CHIPS actively participate in health services within their community.

Key Working Relationships

• Position Reports to: Health Manager -AMR
• Indirect/Technical Reporting: Senior Health Manager and Health Coordinator
• Position directly Supervises: Health assistants -SBCC, incentive workers, community volunteers, CHIPS agents.

Key Internal Contacts:

• Country Program: Health program assistant, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E

Key External Contacts: 

• MOH, NCDC, UMTH, other INGOs (e.g., possible collaborative partners), Community leaders, health facility management team and private providers.

Qualifications

• Bachelor’s Degree in Health Sciences directly related to the substantive area identified in the job description of the post., and evidence of completion of NYSC (Discharge / Exemption Certificate)
• Must possess the practicing license or qualifying certificate.
• certificate in RMNCH & SBC program monitoring is an added advantage.

 Work Experience:

• Two to three years’ experience in clinical health or public health, with background in Health and Nutrition, Social and Behavioral Change and communication.
• Proven experience in community-based programming with the ability to motivate and lead CHIPS/community volunteers.
• Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
• Experience in working in a team and able to lead a team.

Demonstrated Technical / Leadership / Interpersonal Skills:

• Good knowledge of clinical care especially at the PHC settings.
• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Good sense of integrity, service and accountability.
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines
• Ability to Travel: 5 % of time if applicable

Languages: 

• Fluent in written/spoken English and Hausa
• Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

Computer / Other Tech Requirements:

• Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint with data processing and management. 

go to method of application »

Requisition ID: req20988
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Finance
Employment Category: Fixed Term
Open to Expatriates: No

Job Overview / Summary

• The Finance Officer reports to the Director Of Finance in managing all aspects of day-to-day operations of accounting department assisting in the implementation of Finance policies, procedures and systems and ensuring compliance with IRC procedures and guidelines.

Major Responsibilities

• Supporting DOF in managing all aspects of day-to-day operations of accounting department in field office.
• Assist in the implementation of Finance policies, procedures and systems.
• Ensure compliance with IRC procedures and guidelines.
• Supervise the Finance Assistant and ensure copies of all finance documents are properly filed.
• Submit expenditure worksheets to the Finance Head Office on or before 3rd of every subsequent month.
• Review all payment documents for proper and adequate back up.
• Review expenditure worksheets for accuracy and completeness.
• Liaison with Logistics, Administration and Program, prepare commitment lists every month for financial obligations already entered into but not captured in financial reports.
• Prepare bank reconciliation for field office by 2nd of every month.
• Liaison with field office bank on all banking issues.
• Ensure that statutory deductions are paid on time to avoid any penalty.
• Forward to the payroll Administrator every month, an outstanding personnel advances and charges related to T7 for recovery. Ensure that advances taken in a given month are liquidated appropriately.
• Conduct occasional time sheet audits for field office.
• Assist Finance Manager with balance sheet reconciliations.
• Help in following up advances’ liquidations.
• Manage Field Office Daily cash

Personnel Management:

• Serve as technical resource person for the accounting department.

Logistics Duties:

• Review all POs and PRs for proper coding and budget adequacy before approval.
• In liaison with Procurements and Logistics to prepare commitment lists every month for financial obligations already entered into but not captured in financial reports

Finance / Budgeting:

• Act at all times in accordance with local law and standards of accounting practice.
• Review with the objective of gaining a clear understanding budget guideline and instructions.
• Review funding allocations to enable proper guidance to programs and proper coding.
• Provide training to program staff on finance issues.
• Produce monthly and quarterly reports to be reviewed by Director of Finance

Security / Communication:

• Communicate with Finance main office on security issues within the office and outside the office.
• Report to the Finance Officer/Finance Controller any irregularities that occur within the IRC office, staff compound and sites on policy and procedures.
• Perform other duties as may be assigned by your supervisor.

Qualifications

• HND or Bachelor’s Degree in Accounting from recognized College/Institutions.

Experience:

• Minimum of Three (3) years of professional accounting experience.
• Computer literate with significant knowledge/experience in excel.
• INGO Finance experience is highly desired.

Skills:

• Able to work in a high-pressure situation, solve problems and resolve conflicts.
• Able to independently organize work, prioritize tasks and manage time.
• Strong interpersonal skills, able to coach and support others.
• Self-motivated, honest, highly responsible, and punctual.
• Excellent verbal and written communication skills, fluent in written and spoken English.
• Fluency in local context language is highly desirable.

Work Environment

• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
• IRC is an Equal Opportunity Employer IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

go to method of application »

Requisition ID: req20984
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Human Resources
Employment Category: Intern
Open to Expatriates: No

Scope of Work / Main Purpose of Job

• This includes, but not limited to, management of both electronic and hardcopies of recruitment documents, conducting reference check, terror check for consultant and new hires.

Job Responsibilities

• Maintains employment files and records per IRC policy and legal regulation.
• Update our internal databases with new employee information, including contact details and employment forms
• Screen resumes and application forms for casuals and enumerators.
• Schedule and confirm interviews with candidates.
• Post, update and remove job ads from job boards for lower-level recruitment.
• Support recruitment exercise
• Support in creation of new staff recruitment files
• Updating the existing personal files, ensuring that they all have the necessary information.
• General organization of Recruitment Office documents/paperwork
• Any other official duties assigned by the supervisor.

Qualifications

• Bachelor’s Degree in Business, Economics, Management, or relevant field.
• Possess a high degree of integrity, and the ability to work with confidential information.
• Strong verbal and written communication skills.
• Excellent computer skills.
• Very good attention to detail, and strong interpersonal skills
• Should be fluent in English. Any additional language skills is a plus.

Requirements:

• Ability to work under pressure and manage multiple priorities.
• Good understanding of full cycle recruiting.
• Must have the ability to maintain confidentiality and exercise discretion.
• Candidate should have the desire to learn about all aspects of HR
• Excellent organizational and follow up skills, including ability to prioritize and manage time effectively.
• Keen attention to detail
• Ability to communicate fluently and effectively in English, Hausa and or Kanuri
• Excellent communication and interpersonal skills
• Excellent organizational skills: the ability to multi-task, learn quickly, and work independently and productively in a fast-paced and detail-oriented environment.
• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Standards of Professional Conduct

• The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality:

• IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
• IRC is an Equal Opportunity Employer. IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

go to method of application »

Requisition ID: req20992
Location: Maiduguri, Borno  Application Link

Location: Damaturu, Yobe  Application Link

Employment Type: Full Time
Sector: Human Resources
Employment Category: Regular
Open to Expatriates: No

Scope of Work

• The Admin/HR Assistant is responsible for day-to-day HR & administrative requirements, functions and general office management of the IRC offices and to assist the HR Team in all related HR & Admin functions.

Responsibilities

• Support onboarding and integration of new hires
• Support in performance management and staff development
• Support in staff management and administration
• Maintain staff database-(timesheet, leave and other benefits).
• Assist with staff training sessions, workshops and activities.
• Document all HR filing system and catalogue HR materials.
• Assist with payroll management. 
• Support exit management
• Perform other job related tasks as requested by the Supervisor.

Assist in Administration Management:

• Track and monitor IRC office and guesthouse administration and maintenance.
• Manage rental agreements for offices and housing.
• Assure that all facilities are well functioning, including housekeeping, office supplies, electricity, maintenance and repair, internet and other communications functions in the field office.
• Assure proper use and functionality of office equipment.
• Supervise cleaners and cooks. 
• Track and monitor subscriptions and monthly telephone and Internet communications, and assure that all are paid on time.
• Assist in processing travel documents (visa, ticket, etc.)

Key Working Relationships

• Position Reports to: HR Manager
• Indirect Reporting: Other Internal and/or external contacts:
• Internal: Required to be a good team player, works effectively within the team

Qualifications
Education:

• Bachelor's Degree or HND in Administration or related field.

Work Experience:

• Approximately 0-1 year of relevant experience.

Demonstrated Skills and Competencies:

• Professional HR & Administration experience preferably with an INGO.
• Good computer skill
• Strong sense of personal integrity. 
• Attention to details.
• Additional qualities: ability to multitask, ability to handle pressure well, ability to improvise, flexibility, cultural and environmental sensitivity.
• Team work skills.

Working Environment

• The position is located in the northeast Nigeria where the situation continues to be volatile and the security phase is orange or red depending on location. This is a national position.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

go to method of application »

Requisition ID: req20985
Location: Maiduguri, Borno
Employment Type: Full Time
Sector: Human Resources
Employment Category: Fixed Term
Open to Expatriates: No

Major Responsibilities
HR Leadership & Management:

• In collaboration with the Senior Recruitment Officers, analyze Maiduguri approach to attracting, developing, inspiring and retaining the right people with the right skills and make recommendations and implement short-term solutions to improve recruitment time to fill and quality.
• Conduct monthly and quarterly HR metrics and analysis to inform HR Lead decision-making.
• Review job position requests and submit to HR Lead with accurate form, job descriptions and make recommendations, ensuring accuracy, consistency and use of IRC JD and salary benchmarking.
• Manage benefit plans and communicate updates and conduct information campaigns for national staff.
• Oversee HR-related administrative duties and ensure compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled.
• Manage employee relations issues and conflicts with professional grace with the aim of empowering employees and supervisors to have the tools and resources necessary to resolve conflicts with mutual respect.
• Escalate code of conduct issues with HR Lead investigations and ensure issues are resolved and appropriate follow-up is carried out, in collaboration with the Ethics and Compliance Unit.
• Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
• Lead exit management procedure to ensure seamless and positive transition for departing employees; apply learning gained from exit interviews.
• Implement IRC Way Training on Quarterly basis for All Field Program staff.
• Carry-out daily HR-related administrative duties such as updating contracts, generating employee reports and executing compliance-related activities with all existing legal and government reporting requirements
• Other duties assigned by supervisor

Staff Performance Management and Development:

• Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development and guidance.
• Provide constructive feedback and counsel on appropriate career paths and professional development.
• Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
• Support HR Lead to continue to pursue nationalization of senior and management positions.
• Conduct online learning campaigns to tangibly increase the percentage of staff benefiting from e-Cornell and LINGOs courses.

Communications:

• Communicate frequently and regularly on HR changes, initiatives, programs and offerings.
• Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program.
• Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff.

Key Working Relationships

• Position Reports to: DOF

Other Internal and / or External Contacts:

• Internal: Sector leads
• External: INGOs/NGOs.

Job Requirements
The requirements should establish a baseline (minimum) for educational background, previous work experience, professional knowledge or certification, specific skills and strengths and any other skill necessary to perform the essential functions of the job. 

Education:

• Bachelor’s Degree preferably in HR required. Master’s University Degree is a plus.

Work Experience:

• Minimum of 5 years, preferably 3 years as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
• Minimum 2 years staff management experience in a fast-paced environment.
• At least 2 years of experience with an international organization or international experience.

Demonstrated Skills and Competencies:

• A commitment to IRC’s mission and vision.
• Knowledge and experience with payroll, benefits administration, compensation benchmarking and utilizing HR metrics to inform decision-making.
• Strong training and development skills; experience conducting Training of the Trainer
• Experience and knowledge of recruitment process and practice, including marketing and branding.
• Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
• Proven sense of professional discretion, integrity, and ability to manage complex HR situations diplomatically and to effective resolution.
• Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Ability to demonstrate a supportive and consultative approach with direct reports and staff at senior and junior levels.
• Very strong proficiency in MS Word, Excel, Outlook and PowerPoint is required.
• Working knowledge of Nigeria labor law.

Language Skills:

• English fluency is required.

Certificates or Licenses:

• CIPM membership is desirable.

Working Environment

• Describe the work environment of the office (“Standard office work environment” will be applicable for most jobs in the U.S.) and if applicable, the housing.   For example, internet connections, electricity, amenities, group housing, etc.  Include travel requirements.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

go to method of application »

Requisition ID: req20958
Location: Gwoza, Borno  Application Link

Location: Maiduguri, Borno  Application Link
Employment Type: Full Time
Sector: Health
Employment Category: Regular
Open to Expatriates: No

Job Overview / Summary

• This project employs a health system strengthening approach to provide a high-quality primary health care services (reproductive, maternal, newborn and child health (RMNCAH) services), while using antimicrobials rationally.
• The Health Assistant -SBCC will work closely with the health officer -SBCC to ensure that SBCC activities of the project are implemented according to the project deliverables across the targeted locations.
• She/he is directly manage and coordinate the activities of CHIPS, community volunteer and responsible for implementation of Increase awareness, knowledge and behavioral change on AMR and related topics at the health facilities and the communities.
• The Health Assistant -SBCC reports to the Health Officer -SBCC.

Major Responsibilities
Program Implementation, Technical Quality, and Strategy:

• Support the health officer -SBCC and ensure implementation of a focused social and behavior change communication (SBCC) activities within the catchment locations of the supported health facilities.
• Facilitate the regular periodic and random sampling of blood and urine from the target population, with samples from neonates, children under 5, and pregnant women in in any phase of expansion of new and existing AMR testing.
• The Health Assistant -SBCC will assist the health officer to manage and train the CHIPS and volunteers on key messages sensitization.
• Mobilize and conduct periodic awareness campaign across the supported locations.
• Campaign for adherence to the treatment protocol among stakeholders, HWs and private providers.
• Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
• Promote positive behavioral change among health system stakeholders and community members regarding improved knowledge and attitudes about the risk of antimicrobial resistance and antimicrobial use.
• Engage stakeholders to increase public awareness on AMR and related topics in communities, HF and private providers using existing communication approaches such as for community mobilization, fixed post, outreach and interpersonal communication activities, town announcers, community dialogue, public gatherings, mass media, radio jingle, (And champion World Antimicrobial Awareness)
• Ensure adequate infection prevention and control standards are always maintained in the facility.
• Ensure health basic protocols and other IEC materials are well displayed in the facilities and outreach locations.
• Support training of HWs on the rational use of antimicrobials within these services, and on infection prevention and control (IPC).
• Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols and ensure IEC materials are displayed and put into use.
• Develop and share distribution plan, ensure that supplies are delivered with good track of attendance and documentations.
• Mobilize for supportive supervision sessions jointly conducted by the IRC, State MoH and NCDC to monitor improvement in diagnostics, prescribing practices and IPC.
• Ensure samples collected at health facilities are timely transported to testing location where necessary.
• Ensure beneficiary participation, feedback and accountability in all aspects of the project.
• Ensure accurate and timely reporting of SBCC activities to the officer and manager.
• Ensure proper communication of filed based data tools to the HWs at the supported facilities

Human Resource Management:

• Supervise Community health volunteers, CHIPS agents, HWs at supported health facilities and Health Assistants -SBCC to ensure implementation of planned SBCC strategies at both communities and facilities level.
• Motivate community health influencers, promoters, and services agents and other networks community Volunteers and oversee performance, build volunteers’ capacity where required.

Operations:

• Ensure proper follow-up for timely submission of data.
• Adhere to, monitor and ensure the proper usage of distribution plan, pharmaceutical and other health program supplies.
• Submit weekly work plans and movement plan and ensure timely implementation of the project activities.

Communication and Reporting:

• Support Health Officer -SBCC in compiling statistical reports from the supported health facilities and communities for weekly, monthly and annually submissions.
• Ensure adequate flow of information for all supervises with constant feedback as may be required.
• Carry out additional relevant or requested duties as may be required by the supervisor.

Key Result Areas:

• Improvement improved knowledge, attitudes and behaviors of health system stakeholders and community members regarding the risk of antimicrobial resistance and antimicrobial use
• Through strategized SBCC interventions, support the health officer -SBCC to increased uptake of quality primary health care services, IPC and rational antimicrobial use.
• Ensure CHIPS are engaged for active participation in health services within their communities.

Key Working Relationships:

• Position Reports to: Health Officer -SBCC
• Indirect/Technical Reporting: Health Officer -Laboratory and Health Manager -AMR
• Position directly Supervises: Incentive workers, community volunteers, CHIPS agents.

Key Internal Contacts:

• Country Program: Health program assistant, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E officer

Key External Contacts: 

• MOH, NCDC, UMTH, other INGOs (e.g., possible collaborative partners), Community leaders, health facility management team and private providers.

Qualifications

• RN/RM, Diploma / Bachelor’s Degree in Health Education or related field.
• Certificate SBC program monitoring, psychological first-aid, Antimicrobial resistance is an added advantage.

Work Experience:

• One to two years’ experience in in SBCC work in health, hygiene, and/or nutrition (participatory methodologies, training and teaching, behavior change theory and community.
• Proven experience in community-based programming with the ability to motivate and lead team of CHIPS/community volunteers.
• Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
• Experience in working in a team and able to lead a team.

Demonstrated Technical / Leadership/interpersonal Skills:

• Good knowledge of community health, social work in health, health and wellbeing.
• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Good sense of integrity, service and accountability.

Languages: 

• Fluent in written/spoken English and Hausa
• Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

Computer / Other Tech Requirements:

• Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.