Job Opportunities at Deda Hospital

Purpose of Position

To ensure that diners have a positive experience at food establishments by exhibiting excellent customer service. 

Reports to

Executive Chef, Foods and Beverage Manager

Direct Report

• All Restaurant staff  / All Staff
• Greeting guests and taking drink and food orders
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
• Prepare tables by setting up linens, silverware, and china.
• Greet and escort customers to their tables, Presenting the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
• Communicate order details to the Kitchen Staff
• Serve food and drinks.
• Up-sell additional products when appropriate.
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.
• And any other adhoc duties

Educational Qualification

• Minimum SSCE

Required Experience

• minimum of 2-4 or more years of experience in a similar role

Required Skills & Competencies

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent handwriting.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills
• Team spirit
• Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.
• Flexibility to work in shifts
• High school diploma; food safety training is a plus

Tasks & Responsibilities

• Customer service skills – People oriented and positive attitude.
• Able to work round the clock and guide others

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Job Objective

 To prevent stock out, Risk of Drug Expiry, Theft and Encourage Just in Time for all pharmacy drug items used by the hospital

Reports to

Pharmacist, Accountant, All Medical Doctors

Direct Report

Other  pharmacy staff, Nurses

Tasks & Responsibilities

• Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing out-dated drugs.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Fills in Doctor’s prescription to calculate proper dosage and to prepare appropriate cost of bill to patients for drugs to be sold.
• Organizes medications to dispense by reading medication orders and prescriptions; preparing labels; calculating      quantities; assembling intravenous solutions and other pharmaceutical therapies.
• Maintains records by recording and filing physicians' orders and prescriptions.
• Ensures medication availability by delivering medications to patients and departments.
• Prepares reports by collecting and summarizing information.
• Contributes to team effort by accomplishing related results as needed.
• Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and Maintenance of pharmacy  regulations as seen in GOOD PHARMACY PRACTICE.
• Receiving, Verifying prescriptions and packaging  of medicines for patients while ensuring Proper and accurate pricing and filling of prescription.
• Takes weekly physical stock counts and reconciles with the computer inventory records; submission of stock sheet to the supervisor for endorsement. :  Receive order of drugs into the pharmacy and check for accuracy and then stock them on the shelves following the FIFO rule, and ensures a proper documentation of expired drugs.
• Effectively Communicate with Patients and provides accurate drug related information to patients and attending to them in a timely manner.
• Assisting with insurance claims processing  (HMO).
• Ensure accurate measurements and calculations when compounding sterile and/or non-sterile preparations, review safety polices and protocols (e.g. review the master formula) and ensure compounding techniques meet Standards.
• Ensure the label affixed to the sterile/non-sterile product is complete and accurate. Include: active ingredients, beyond-use date, and batch lot number, name and folder number, when needed.
• When undertaking a final check of compounded sterile and/or non-sterile products. Ensure all steps are complete as per Standards: Compounding records are complete including double-check signature, active ingredients, quantity actually weighed, ingredients’ lot, manufacturer, expiry date, new beyond-use date etc. Be sure to confirm a pharmacist therapeutic check has been completed, before releasing the product.
• Document the required information for all stages in the compounding process. Provide adequate information to the patient on how to use and store the product and when to discard the leftover.
• And any other Adhoc duties as assigned.

Required Experience

• 1-3 years cognate experience in a pharmacy

Required Skills & Competencies

• Mathematical skills for performing accurate calculations
• Experienced in dispensing of drugs and filling of prescriptions
• Demonstrable ability to maintain accounts of medicines. (stock level, expiry date etc)

go to method of application »

Job Objective

 To prevent stock out, Risk of Drug Expiry, Theft and Encourage Just in Time for all pharmacy drug items used by the hospital

Reports to

Pharmacist, Accountant, All Medical Doctors

Direct Report

Other  pharmacy staff, Nurses

Tasks & Responsibilities

• Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing out-dated drugs.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Fills in Doctor’s prescription to calculate proper dosage and to prepare appropriate cost of bill to patients for drugs to be sold.
• Organizes medications to dispense by reading medication orders and prescriptions; preparing labels; calculating      quantities; assembling intravenous solutions and other pharmaceutical therapies.
• Maintains records by recording and filing physicians' orders and prescriptions.
• Ensures medication availability by delivering medications to patients and departments.
• Prepares reports by collecting and summarizing information.
• Contributes to team effort by accomplishing related results as needed.
• Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and Maintenance of pharmacy  regulations as seen in GOOD PHARMACY PRACTICE.
• Receiving, Verifying prescriptions and packaging  of medicines for patients while ensuring Proper and accurate pricing and filling of prescription.
• Takes weekly physical stock counts and reconciles with the computer inventory records; submission of stock sheet to the supervisor for endorsement. :  Receive order of drugs into the pharmacy and check for accuracy and then stock them on the shelves following the FIFO rule, and ensures a proper documentation of expired drugs.
• Effectively Communicate with Patients and provides accurate drug related information to patients and attending to them in a timely manner.
• Assisting with insurance claims processing  (HMO).
• Ensure accurate measurements and calculations when compounding sterile and/or non-sterile preparations, review safety polices and protocols (e.g. review the master formula) and ensure compounding techniques meet Standards.
• Ensure the label affixed to the sterile/non-sterile product is complete and accurate. Include: active ingredients, beyond-use date, and batch lot number, name and folder number, when needed.
• When undertaking a final check of compounded sterile and/or non-sterile products. Ensure all steps are complete as per Standards: Compounding records are complete including double-check signature, active ingredients, quantity actually weighed, ingredients’ lot, manufacturer, expiry date, new beyond-use date etc. Be sure to confirm a pharmacist therapeutic check has been completed, before releasing the product.
• Document the required information for all stages in the compounding process. Provide adequate information to the patient on how to use and store the product and when to discard the leftover.
• And any other Adhoc duties as assigned.

Required Experience

• 1-3 years cognate experience in a pharmacy

Required Skills & Competencies

• Mathematical skills for performing accurate calculations
• Experienced in dispensing of drugs and filling of prescriptions
• Demonstrable ability to maintain accounts of medicines. (stock level, expiry date etc)

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Job Objective

To administer treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury.

Reports to

Medical Director , Other Consultants

Direct Reports

General Practitioners, Head Nurse, and all other Nurses

TASKS & RESPONSIBILITIES

GENERAL

• To provide urgent medical attention and urgent treatment to staff or visitors in case of accident or sudden illness in liaison   with the senior nurse on duty. Inpatient Assessment, ward rounds and review (diagnosis, management plan medications)
• Liaising with consultants in regards Inpatient care
• Outpatient review and initial assessment
• Relating with patients relatives /caregivers on present state of health and further management.
• Providing documentation as regards Health reports and discharge summaries of clients
• Attending to emergencies as regards clients (inpatient) health care.
• Diagnose, treat, and help prevent diseases and injuries that commonly occur in the general population. 
• Order, perform and interpret tests, and analyse records, reports and examination information to diagnose patients' condition.
• Monitor the patients' conditions and progress and re-evaluate treatments as necessary.
• Provides prenatal care to pregnant women, and provides postnatal care to mother and infant.
• Performs minor surgery and assist in major surgeries. May make house and emergency calls to attend to patients unable to visit the hospital.
• To certify deaths, complete death certificates.as required
• To comply with all hospital policies and procedures in particular those relating to Health and Safety at Work.
• To be familiar with the hospital’s corporate care pathway and follow accordingly.
• Development of systems, processes and procedures for medical manpower management in consultation with senior management

CONSULTANTS

• To seek consent for any procedures that they intend to undertake.
• To communicate any medical problems or concerns to Consultants.
• To act as reasonably required, on behalf of the Consultant in their absence when requested.
• To undertake within their level of experience and competence certain medical procedures required by the consultants.
• Participates in Surgeries, Labour cases, Out patient consultation, Inpatient and NICU follow-up, and consistently use the Electronic Medical Records (EMR) at all levels of patients' care including data entry after attending to emergencies, while keeping records for performance review.
• Adheres to laid down departmental protocols and work processes for the management of patients and cases.
• Teachable with the clear ability to accept corrections and make expected changes where necessary.
• Adopts professional approaches at all times in ensuring patients', their relatives as well as other staff compliance with the hospital's safety guidance as necessary. 
• Utilizes excellent communication skills with patients, their relatives and other members of staff while demonstrating respect, compassion and integrity. 
• Responds promptly when called up to attend to a patient
• Works independently and with minimal supervision while still maintaining a good team spirit. 
• Contributes meaningfully to the overall work processes, and day to day management of patients of Deda Hospital.

NURSING STAFF & PATIENTS

• To liaise with nursing staff regularly (at least every 3-4 hours) to check on patient progress, or more frequently if their           condition necessitates. To see patients at the request of nurses in charge and carry out examinations of patients.
• To take blood samples from patients as may be required from time to time and to undertake arterial blood sampling as         necessary.
• To respond to calls from the ward relating to patient care.
• To discuss medication on discharge with patients and write a discharge summary if requested.
• To administer intravenous medications / therapy if required
• And Any other Adhoc duties as assigned.

EDUCATIONAL QUALIFICATION

• MBBS
• Registration with relevant bodies.   

REQUIRED EXPERIENCE

None

REQUIRED SKILLS & COMPETENCIES

• Attention to details: Find enlarged lymph nodes or splenomegaly on examination                    
• Effective communication: Explain a disease or procedure to patients in plain, understandable terms.                 
• Problem solving Skill: Recognize when a patient needs to be transferred to the ICU.                            
• Ability to work in a team: Know when to call in a consultant and when to do the work themselves.                   
• Ability to handle pressure          
• Computer Literacy                              
• Display patience