Job Opportunities at International Medical Corps

ESSENTIAL JOB DUTIES/SCOPE OF WORK: (Essential functions, quality/quantity expected list of marginal duties and number of national/and or expat staff supervised)

International Medical Corps is a global, humanitarian, non-profit organization dedicated to saving lives and relieving suffering through health care training, relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, non-political, non-sectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

International Medical Corps has been operating in Nigeria since November 2013, and currently has projects in two States (Kano and Borno). In Borno, International Medical Corps has been actively implementing interventions to support vulnerable populations recently affected by conflict and displacement due to insurgency.

The State Manager CGPP will be responsible for:

• The State Manager will support the CGPP Secretariat and project staff in the implementation of PEI, COVID-19 and Global Health Security Agenda (GHSA) project in Borno state.
• Interact and liaise with representatives from State Ministry of Agriculture and Forestry, State Ministry of Animal Resources and Fisheries Development and State Ministry of Environment on Global Health Security Agenda (GHSA) project in Borno state.
• Field level activity planning, supportive supervision and problem solving will be among his/her key responsibilities.
• Supervising the project staff and training government and partner organization staff,
•  Interact and liaise with representatives from CGPP, NPHCDA, SMoH, WHO, UNICEF, CDC and other polio stakeholders in the state.
• Undertake on-going field visits to CGPP project sites to support monitoring of effectiveness, efficacy and impact of volunteer and other project activities.
• Problem identification and problem solving, program reporting, capacity building of staff and partners, resolving conflicts and undertaking representation activities as needed.
• Ensure correct use of programmatic resources, including management of project budget line items such as project input (supplies and activities), equipment, and direct project hires. Understanding of project award agreements and donor standards, compliance requirements and regulations (including those related to procurement).
• Organize and coordinate regular project reviews, financial pipeline inputs and close-out meetings with CBO.
• To support and build capacity of local CBO that are working in partnership with IMC

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Program Finance, Logistics and Administration
• Lead the field planning activities in consultation with the CGPP Secretariat and in collaboration with the local health authorities.
• Participate in program review meetings, and partnership and coordination meetings, and contribute to increase program visibility.
• Develop and manage program work plan to ensure timely completion of all project activities.
• Ensure all deliverables are completed and submitted in a timely and satisfactory manner.
• Monitor project activities to ensure high quality of outputs, and identify areas for improvement.
• Supervise the Communication officer, Surveillance officer, MEAL officer and COVID-19  Officer, as well as collaborate with the partner organization (CBO) Project Coordinator. Conduct their performance appraisal.
• Train CBO, government and partners’ staff on PEI related activities.
• Interact with officials at the CGPP Secretariat, State Emergency Operations Centre, SMoH, State Ministry of Agriculture and State Ministry of Environment, WHO, UNICEF and other stakeholders and represent the ISPENN and GHSA project to external audience at the state levels.
• Supporting the state and providing technical assistance including on capacity building of program staff and other government health workers for effective implementation of thematic areas of immunization programme.
• Developing and implementation strategic framework for all programmatic thematic areas of International Medical Corps project in the state.
• Act as primary point of contact between the organization and government and non-government stakeholders in the state.
• Resolve conflicts and problems for ensuring smooth project operations.
• Manage all organization related security operations issues in the state
• Contribute to long term new program development efforts.
• Results-oriented attitude to work and ability to work independently with little support
• Able to travel out of the state for up to one week at a time (sometimes at short notice) for CGPP Management and Technical Support (MST).
• Developing Work plan and Budget for program activities
• Prepare a detailed weekly/monthly activity and budget plan for CGPP activities and ensure implementation of planned activities according to the work plan adhering to the budget according to IMC standards.
• work with logistics and administrative/finance to conduct training, coaching and supervision of health facility staff
• Personnel management and capacity building
• Assist and support State Polio Emergency Operations Centre (EOC) in planning polio programme.
• Support the Communication officer to follow up and document regular meetings with key influencers and other communication partners in the state
• Document monthly quality, action-oriented monthly review meetings at State level.
• Participate in planning events & meetings
• Support the local CBO and provide analytical and constructive feedback to monthly reports from CBOs
• Conduct regular and frequent supportive supervision to CBOs to improve program quality and accountability

Representation

• Represent International Medical Corps at all relevant coordination meetings at state level as appropriate.
• Create and maintain smooth relations and open collaboration with Government and local stakeholders and serve as the health resource person
• Program Implementation and Development
• Work closely with the MEAL officer to ensure robust and comprehensive reporting systems and data flow mechanisms
• Ensure proper functioning of reporting systems for regular assessment, monitoring and evaluation of the program against its objectives and expected results.
• Conduct critical monitoring of all aspects of the project identify areas of concern. Prepare and implement workable solutions for identified challenges
• Follow up of project implementation to review progress towards objectives through organizing regular review meetings, update and experience sharing meeting among staffs.
• Oversight of IMC staff across the field sites. Provide technical support and direct supervision of field site support staff and collaboration with district medical team on proper implementation of the service.

Reporting

• Work with the MEAL officer to implement and evaluate data quality assurance measures and ensure appropriate follow up.
• Ensure that the community based feedback mechanism is integrated in all LGAs sites where IMC is implementing the CGPP activities. Utilize this mechanism to provide response and feedback to target communities.
• Prepare and submit timely project reports to CGPP Coordinator in Abuja for onward transmission to CGPP Secretariat.
• Prepare and provide regular weekly, monthly, quarterly & annual progress reports of project interventions in coordination with the MEAL Officer
• Provide CBO and IMC staff monthly detail implementation work-plan update
• General International Medical Corps code of conduct and ethics
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
• Ensure application and compliance of security protocols and policies ; serve as security focal point in the field sites

Compliance & Ethics

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
• Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
• The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive

Ethical Conduct for IMC Staff

The International Medical Corps maintains a code of standards of conduct that shall govern the performances of its employees engaged in the award and administration of contracts. No employee, officer, or agent shall participate in the selection, award, or administration of a contract supported /by donor funds if a real or apparent conflict of interest would be involved. Such a conflict would arise when the employee, officer, or agent, any member of his or her immediate family, his or her partner, or an organization, which employs or is about to employ any of the parties indicated above, has a financial or other interest in the firm selected for an award. IMC officers, employees, or agents shall neither solicit nor accept gratuities, favors, or anything of monetary value from contractors, or parties to sub-agreements. These standards shall provide for disciplinary actions to be applied for violations of such standards by IMC officers, employees, or agents.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps and Any other duties that may be assigned from time by supervisors

QUALIFICATIONS AND EXPERIENCE:

Education:

• Excellent academic qualifications in Public Health, Epidemiology, social Science or another relevant specialty, including a Master’s degree in Public Health required.
• Excellent team management, coordination, organizational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and priorities;
• Certified training in project planning and management, monitoring and evaluation, is an added advantage
• Data management, data analysis, and information operations.

Work Experience:

• Minimum 5 years of progressively responsible public health project management work experience
• Experience in Polio, Routine immunization, COVID19 and Zoonotic diseases required.
• Knowledge of Northern Nigeria as well as speaking Hausa language is mandatory.
• Experience in high-risk environments required, experience in L3/L2 emergency is preferred.
• Experience in remote management
• Experience of facilitation of training review meetings and workshops
• Experience on budget and administration logistics and Human Resources management
• Ability to cope with stress; hardship; patience and flexibility and willingness to work additional hours in order to meet tight deadlines;
• Ability to work effectively with government, community leaders, international/national organizations, donors, partners and other International Medical Corps relationships.
• Advanced proficiency in the use of MS Office, and other computer applications
• Strong organizational skills
• Ability and willingness to travel and work in rural areas where the project is implemented
• Demonstrated experience and skills in ensuring community participation and gender issues in humanitarian programming
• Ability to provide technical support for IMC staffs and government health workers on proper implementation of the service.

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Main tasks and Responsibilities

• The field coordinator is responsible for the overall management of IMC programs in Damboa, Borno State, Nigeria and ensure close collaboration between the logistic, administrative departments, program and good team spirit.
• S/he will ensure smooth implementation of the projects in Damboa LGA, according to projects proposal including budget monitoring of activities, coordination with other NGOs and government bodies.
• Ensure team security and safety and compliance with security regulations for the staff under her/his own responsibility.
• Assess continuously the humanitarian and security situation in the field and timely inform the general coordinator.

Roles
Base Management:

• Ensure adequate information flow within the different departments (program, admin / fin, logistic)
• Oversee and coordinate the general functioning of the base, and all departments
• Create/maintain a “team spirit” within the different departments and amongst the staff.

Program implementation and management:

• Good planning and implementation, create tools for use by whole team, support team communication, efficiency and effectiveness with tasks
• Continuously assess the needs & adjust the programmes to the needs in collaboration with the Coordination team including the Deputy General Coordinator in charge of Programs
• Continuously assess the needs & adjust the programmes to the needs in collaboration with the Coordination team
• Contribute to the definition / revision of IMC Nigeria strategy by providing inputs for Damboa, draw up scenarios and proposals, and support the budget creation/revision for future/new activities in collaboration with the coordination team and relevant departments
• Contribute in defining the project needs and response including the the Emergency Response Mechanism within North East.

Logistics / Finance / Administration:

• Ensure familiarity with donor compliance issues, ensuring all projects implementation in compliance with IMC procedures and donors’ guidelines
• Ensure appropriate administrative, financial and logistical IMC systems/procedures are in place (with the support of Finance Director, HR/Admin Coordinator and Supply Chain Coordinator), maintained and adhered to so that all support functions are ca6rried out effectively and efficiently
• Ensure regular communications are maintained between the different departments and act as a mediator when necessary.
• Responsible for accurate budget control and overall responsibility for financial management at the project site in line with project proposals.
• Ensure, in coordination with the Finance Coordinator that financial needs are well planned according to activities workplan.

Human Resource Management:

• Responsible for the well-being of all team members; conduct regular team building activities.
• Where relevant, contribute to recruitment and selection of national staff.
• Responsible for the disciplinary and grievance procedures of the team under his/her line management
• Maintain good inter-team communications, engender good team dynamics, and take suitable action when problems occur.
• Support team members professionally and monitor and support stress management, including regular documented team meetings for planning and reporting purposes.
• Ensure all new team members are adequately briefed on arrival in the field and departing team members are debriefed.
• Responsible for capacity building and training of personnel in collaboration with all technical coordinators.
• Ensure compliance to local labor laws including working hours
• Ensure all staff in the field site know and understand IMC’s global and in-country HR policies and standards for professional conduct.

Representation:

• Carry out representation with other NGOs, UN agencies, local and national government bodies, traditional authorities, donors and other relevant parties.
• Participate on a regular basis to all relevant meetings and be collaborative and build a strong relationship with all partners working in the area.
• When relevant and with the General Coordinator approval, represent IMC to donors, authorities, NGOs and other parties as necessary.
• Along with the Field based staff and Country management team, facilitate successful donor visits and internal monitoring visits and assessments
• Serves as the point of contact during site donors’ visits and in coordinating with program stakeholders at site level
• Ensure positive interaction and good relations with partners in the region
• Ensure maximum visibility of the agency amongst the NGO community
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Monitoring, Evaluation, Accountability and Learning

• Overall responsibility for ensuring field site’s commitments towards donors and IMC’s requirements on Monitoring, Evaluation, Accountability and Learning (MEAL) requirements.
• Integrate MEAL into site strategies, frameworks, policies and plans for the field site.
• Include MEAL related roles and responsibilities to all staff who are working in the field site and responsible for program management and implementation. 
• Direct site level management to adequately budget for MEAL activities across all grants.
• Ensures country level Community Based Feedback and Response Mechanism (CBFRM) is functioning, and adequately resourced. 
• Ensures all highly sensitive complaints and feedback from the CBFRM are addressed and closed appropriately. 
• Raises profile/awareness and importance of MEAL with other senior management members through routine review and briefing sessions.

Safety and Security Management:

• Ensure team security and safety in a highly changeable and volatile security environment in collaboration with the coordination team.
• Proactively monitor the political and security situation in the project areas and update the country security and liaison officer and the General Coordination accordingly.
• Ensure that appropriate security guidelines are developed, communicated, adhered to, and regularly reviewed with the country security and liaison officer / General Coordination accordingly.
• Ensure timely and accurate security / incident reports are sent to the country security and liaison officer.

·         Manage staff activities and movements

Reporting:

• Elaborate coordination report with the coordination team.
• Ensure regular contacts with General Coordination.
• Participate to proposals & reports to donors.
• Facilitate and assure accurate and well documented reporting internally, to IMC HQ and to donors.
• Assure that such reporting contributes to the effective management of the program and meets donor quality standards and compliance regulations.

The list of missions is not exhaustive and may be changed to reflect developments and specific needs.

Requirements
Training & Experience:

• University Degree in Social or Political Sciences, Social Communication, Health Promotion or related studies
• A minimum of 5 years work experience.
• Desirable Degree in Project Management or HR Management
• Experience with a NGO working, preferably within the health sector.
• Previous experience of project planning and budget holding; proposal and report writing.
• Knowledge and understanding of project management tools (Logical Framework analysis, project cycle management, objectives and indicators etc.).
• Experience of security management at the field site level.
• Familiarity with international humanitarian operation, coordination structures and the mandates of donors, UN agencies and NGO’s.
• Ability to live and work in precarious environments.
• Extremely flexible and can cope with stressful situations and frustrations.
• Skills and knowledge in program sustainability and capacity building, public private partnerships and project monitoring and evaluation (both quantitative and qualitative methods).
• Knowledge and experience of budget preparation and management and donors’ requirements.
• Profound cross-cultural awareness.
• Ability to effectively work with government, community leaders, international/national organizations, donors, partners and other IMC relationships.
• Ability to exercise sound judgment and make decisions independently following consultative processes.

Soft Skills:

• Strong leadership skills and a supportive management style (experience managing national and expatriate staff)
• Diplomacy, negotiation and networking skills
• Ability to work under a minimum of supervision
• Willing to live and work in challenging conditions
• Reactivity, anticipation, adaptability, capacity to take initiatives
• Strong problem solving and organisational skills in day to day and crisis situations
• Ability to classify and to manage priorities.

Hard Skills:

• IT
• Windows office package (Word, Excel, Outlook)

Languages:

• English: Fluent (oral and written).
• Hausa or Arabic or Kanuri is an asset.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

·         Code of Conduct

• As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
• If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

·        
Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Equal Opportunities

• International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity.