Job Opportunities at KyDAL Office Point

Qualification: B.Sc/HND, OND

Marketers are responsible for prospecting, marketing, business development and income generation in line with the key performance indicators. The marketer is the interface between the institution and the customer and nurtures mutually beneficial relationships between both parties.

Responsibilities

• Achieve growth within the Key performance indicators; account opening, income generation, and product offerings
• Evaluate credit worthiness of customers by processing loan applications and documentation
• Monitors active loans and enforce collection and recoveries
• Ensures the achievement of all budget parameters
• Develop referral networks and cross-sell products and services
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking and referrals
• Expedites the resolution of complaints to maximize satisfaction and boost customer service experience
• Achieve a healthy portfolio and deposit mix
• Executes marketing strategy and develop marketing campaigns
• Ensures compliance with all internal policies and regulatory guidelines
• Monitors competition by gathering current marketplace information on pricing, products, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Identify potential loan markets and develop referral networks
• Perform any other duties as may be assigned by Management

Qualifications

• OND/HND/BSc/ in Marketing, Social Science or any other related course
• Evidence of completion/ exemption of/from NYSC

Experience 

• Previous experience in a marketing role is an advantage

Requirements

• Demonstrated ability to communicate, present and influence credibly and effectively at all societal levels.
• Proven ability to drive the sales process
• Strong business sense and industry expertise
• Basic understanding of sales principles and customer service practices
• Friendly, helpful, confident and engaging personality
• Excellent communication and interpersonal skills
• Ability to work in a goal-oriented environment
• Ability to work in a team
• Strong planning, organizational and time management abilities
• Proficient in the use of MS Office suit 

go to method of application »

Job Brief:

We are looking to hire Receptionists with pleasant personality to help manage the front office while streamlining office operations in a timely and effective manner.

Responsibilities include:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• degree; additional certification in Office Management is a plus