Job Opportunities at Paga Nigeria

About the Role

• The Field Sales Consultant (FSC) oversees assigned areas to deliver all commercial targets in their territory.
• The FSC is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results.
• The FSC manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets. 

Primary Responsibilities
Achievement of commercial targets set for the territory:

• A Field Sales Consultant has ownership for achieving the overall commercial targets set for all areas within their territory.
• These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.

Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory:

• Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
• Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
• Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
• Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.

Representing Paga in the assigned territory:

• Verify agent outlet before account is created.
• Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
• Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
• Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.

Knowledge and Skill Requirements

• Bachelor’s Degree from an accredited university or college 
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately 
• Strong analytical and problem-solving skills
• Provide outstanding customer service

Experience:

• 2 - 3 years’ experience in FMCG sales.

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills.

go to method of application »

About the Role

• The Field Sales Consultant (FSC) oversees assigned areas to deliver all commercial targets in their territory.
• The FSC is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results.
• The FSC manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets. 

Primary Responsibilities
Achievement of commercial targets set for the territory:

• A Field Sales Consultant has ownership for achieving the overall commercial targets set for all areas within their territory.
• These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.

Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory:

• Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
• Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
• Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
• Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.

Representing Paga in the assigned territory:

• Verify agent outlet before account is created.
• Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
• Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
• Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory. 

Knowledge and Skill Requirements

• Bachelor’s Degree from an accredited university or college 
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately 
• Strong analytical and problem-solving skills
• Provide outstanding customer service

Experience:

• 2 - 3 years experience in FMCG sales

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills.

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About the Role

• The S&D HQ Officer will be responsible for supporting, enabling and driving the front-line sales teams to sell better, faster and more.
• The ideal candidate will be specifically focused on sharing software tools and engagement techniques with the sales team. 
• The goal is to facilitate the sales team’s activities so as to maximize their performance for long-lasting development and excellent business results.

Primary Responsibilities

• Drive the usage of all Paga sales working tools
• Train and retrain the field team on tool updates
• Ensure the adequacy of sales-related equipment or material
• Ensure that the sales tools effectively meet the designed and desired need
• Respond to complaints from the sale tools usage
• Prepare monthly reports to access the effectiveness/impact of the specified sales tool
• Other duties within the scope, spirit and purpose of the job, as may be required.

Knowledge and Skill Requirements

• Bachelor’s Degree from an accredited University or College 
• 1 - 3 years of experience working in a similar role
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately
• Strong analytical and problem-solving skills
• Provide outstanding customer service
• Ability to regularly evaluate the efficiency of sales tool knowledge shared
• Strong project management skills
• Experienced in sales operations and support

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Excellent time-management, organizational, and prioritization skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills.

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Department: Growth
Employment Type: Full-Time
Sector: Financial Services
Career Level: Senior Analyst Level
Reports To: General Manager, Growth

About the Role

• As Business Data Analyst you will be a vital member of Paga’s Growth unit, which has the aim of combining product and marketing data with business acumen to drive consumer adoption and retention, in partnership with business partners across the organisations.
• In this role you will be expected to possess and use a mix of strategic, analytical, and administrative skills, providing support and data driven direction to all within the Growth team.
• The Business Data Analyst at Paga is a hybrid of traditional roles in strategy, product marketing, and business intelligence. In this dynamic role, you will be at our center of truth - consumer behaviour and transaction data.
• You will be charged with qualitative and quantitative consumer research, analysis with synthesization of trends, crafting actionable insights, project management, measurement and reporting; all in a bid to ensure the business goals of consumer acquisition and retention are achieved sustainably.
• You’ll be expected to collaborate closely with stakeholders across the company, and deliverables will be in the form of driving execution on your strategic recommendations.
• The successful candidate will possess a passion for innovative analysis, strong communication skills, processes that scale, and the wherewithal to develop findings and recommendations that transcend the numbers.

Primary Responsibilities

• Develop, evaluate, and report targeted marketing strategies and initiatives
• Develop a wide variety of models to predict and better understand consumer behaviour
• Design and launch experiments, determine campaign targeting strategies, and develop category-specific KPIs, forecasts, and goals
• Build dashboards, reports, and alerting systems for the ongoing analysis and monitoring of marketing campaigns, categories, and channels
• Identify process and system improvement opportunities by monitoring existing metrics, analysing data and partnering with internal teams as needed
• Support the ongoing analysis of business performance required to inform marketing and product development decisions on a day-to-day basis
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
• Develop and maintain strong working relationships with internal business partners and external vendors, to improve strategies and make recommendations.
• Work collaboratively with consumer insights/data analysts/data scientists to translate data into insights and outcomes that the domain can leverage
• Managing ongoing delivery of data and insights from existing tracking and internal data
• Create reports and dashboards visualizing the output of analyses
• Communicate insights using data visualization and presentations to stakeholders
• Conduct user/transaction analysis
• Conduct market and consumer behaviour trend analysis 
• Keep abreast of industry and market trends 
• Other roles as assigned by the Growth leadership.

Knowledge and Skill Requirements

• Bachelor’s Degree with a minimum of 2.1 is required.
• At least 3 years’ relevant experience in data analysis.
• Must be able to work in a high-velocity, high performance environment.
• An understanding of Financial services, particularly Money Transfer and Mobile commerce
• Creative thinking and innovative approach to solving challenges 
• Active listening skills
• Knowledgeable/Comfortable with technology
• Must have completed the mandatory NYSC.

Key Competencies:

• Data Fluency: Expert quantitative analysis and logical reasoning; 3+ years experience using database languages (e.g. SQL or BigQuery) and visualization tools (PowerBI and Tableau) on large data sets to extract trends and insights.
• Excellent use of Microsoft excel and the rest of the Microsoft Office suite 
• Hands-on experience conducting customer segmentation, cohort performance, and product funnel analyses preferred.
• Strong focus on metrics to measure and demonstrate success
• Strong team player with excellent interpersonal skills along with the resilience and ability to collaborate with cross-functional teams.
• Excellent communication skills – verbal, non-verbal and written. 
• Bright, quick thinking and self-confident
• Demonstrated ability to multi-task and manage competing priorities.
• Intrapreneurial, self-driven, hardworking, takes initiatives and gets actively involved.
• Proven tremendous planning, organization presentation, project management, organizational, technical and analytical skills.
• Having a keen eye for details, market and consumer insights, how to utilize it to commercial advantage.
• Proven problem analysis and problem-solving skills, good judgement and decision-making ability.
• Project management certification would be a bonus.