Job Opportunities at Plan International

Location: Minna, Niger State.

Role Purpose

• The Accelerated Nutrition Results in Nigeria (ANRiN) project aims to increase the utilization of quality, cost-effective nutrition services for pregnant and lactating women, adolescent girls and children under five years in Nigeria.
• The World Bank-funded programme will be implemented across selected states through community-based nutrition services. In Niger State, there will also be an additional element of the provision of adolescent health services.
• The project will be implemented by Plan International Nigeria in the state  in collaboration with the State Ministry of Health, State Primary Health Care Development Agency, local CSO partners and other relevant stakeholders.

Dimensions of the Role

• The Monitoring and Evaluation Manager will be responsible for developing effective Results Based Monitoring and Evaluation and ensuring effective implementation in Niger State where Plan International will be implementing the ANRiN programme.

Accountabilities

• Develop project process results, M&E matrix and tools
• Support Project Director and the team to develop monitoring plans that capture quantitative and qualitative data to facilitate quality reporting on log-frame and result framework performance indicators
• Develop an operational reporting template for the project that facilitates the collection and aggregation of information
• Make regular monitoring visits to project sites to oversee data collection and ensure that the right data is being collected
• Summarize, analyse and interpret data
• Undertake quality monitoring and the development of project completion reports
• Strengthen capacity of the team and implementing partners to develop effective Results Based Monitoring and Evaluation and ensure effective implementation
• Facilitate documentation and reporting of monitoring data, lessons learned and success stories for internal and external sharing
• Ensure programme learning is fed into results-based management processes, with a specific focus on documenting technical innovations and programme adaptation
• Liaise with M&E staff at the national UK office, and have regular catch-ups on progress of project
• Ensure that all project establish and maintain community feedback mechanisms
• Ensure relevant data is entered into organization-wide data management system designed to capture, analyses, and disseminate project data
• Coordinate evaluation/research/survey efforts, to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making
• Perform other responsibilities as requested by supervisor/ senior management to support strong project management and knowledge management of the project.

Technical Expertise, Skills and Knowledge
Essential:

• Master's Degree in Public Health, Statistics or Economics or Demography or Anthropology or Development Planning or Social Work or Epidemiology or related subjects of similar scope
• At least 5 years of progressive experience of monitoring and evaluation in public health/nutrition or any large social sector programs
• In-depth knowledge of M&E techniques and methodologies including knowledge of conducting operations research, household surveys and qualitative assessments; data analysis, interpretation and reporting
• Proficient with analytical tools and software such as Stata, SPSS, MS Excel, etc.
• Knowledge of other Nigerian languages will be an asset.

Desirable:

• Confirmed experience in designing M&E and Learning frameworks for large scale nutrition programmes
• Significant experience working as M&E Manager on large scale, consortium-led, nutrition programmes in challenging contexts, ideally in Nigeria
• Experience in capacity building of implementing partners
• Experience and knowledge of the cross-sectional thematic areas of gender and safeguarding would be an asset
• Strong communication skills, including advanced report writing skills
• Nigerian national with the ability to articulate and demonstrate a strong understanding of the contextual challenges faced by communities in Nigeria

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Location: Maiduguri, Bonro

Role Purpose

• Plan International is one of the oldest and largest children's development organizations in the world. We work in 50 developing countries across Africa, Asia and the Americas to promote child rights and lift millions of children out of poverty particularly those who are excluded or marginalized with high quality programs that deliver long lasting benefits by increasing its income, working in partnership with others and operating effectively.
• Working in both the development and humanitarian sphere across 18 States in Nigeria delivering life changing services and support. In the next 5 years, Plan International Nigeria aims to Transform Power Relations in Favour of Girls and will not stop until 10 million girls can learn, lead, decide and thrive.
• The position holder is responsible to provide technical support for users; and to manage and administer local IT infrastructure and corporate systems under the direction of the IT Coordinator

Dimensions of the Role

• IT operational plans
• Security and access control for data and network devices
• Plan and manage Field Offices technical services ensuring adherence to all corporate processes.

Duties & Responsibilities

• Administering and maintaining the LAN and providing support in the field offices (Borno, Adamawa, and Yobe)
• Responding to and resolving all incident tickets and service requests in a timely manner.
• Assist in Maintaining an up-to date inventory of IT asset for Plan International Nigeria
• Availability and reliability of the ICT infrastructure, applications and connectivity
• Maintain agreed levels of SLA (Service Level Agreement) and OLAs (Operational Level Agreements)
• Provide efficient ICT support to delivering program outputs
• Propose Technological initiatives for the IT department
• Participate in system/project testing, rollout and certification
• Manage and administrate all servers, switches, Routers, Wi-Fi's, IP Surveillance etc for Plan Nigeria field offices
• Diagnose and repair computer hardware and follow up on equipment sent out for repairs
• Provide preventive maintenance of computer hardware, Troubleshoot and assist/support users,
• Maintain a technical inventory of all computers and accessories of the country and field office.
• Provide support and guidance for the protection of Field office data, computers, Networks against viruses and physical damage,
• Organize and train staff to perform the routine IT administration functions in the Field offices,
• Recommend and advise on the selection of IT service providers for supplier of maintenance of IT equipment for the Field Offices
• Supervision of IT functions in the field-offices to ensure that standards of quality are met,
• Carry out routing backup operation of IT applications and servers and network device configuration data.
• Perform other duties as assigned by supervisor

Accountabilities

• Perform hardware and software installation
• Perform software configuration on stand-alone computers and laptops
• Provide support in diagnosing hardware and software issues and troubleshooting activities
• Support with documenting all processes in reference manuals for training and guidance
• Assist in hardware and software inventory management
• Provide support with vendors/support contract management
• Handle periodic maintenance of hardware and software
• Troubleshoot equipment such as printers and scanners and other peripherals
• Take telephone calls from users and attempt to assist them with their information technology questions and problems
• Handle IT related documentation and make sure that all IT supplies are available
• Assist in gathering user requirements and developing appropriate reports for IT professionals
• Provide users with ongoing assistance in their information technology problems
• Ensure adherence to corporate standards, design and architecture
• Escalates incidents to IT Coordinator / Global hub support or local external support contacts as appropriate
• Provide support in setting up end-user training activities
• Fulfil other tasks set out by supervisors.

Technical Expertise, Skills and Knowledge
Essential

• University Degree in Computer Engineering, Computer Science, Electrical-Electronics or related field.
• A minimum of 4 years of experience working in the ICT industry
• Candidate must possess a minimum of CCNA and MCSE or CCNP Certification. ITIL Certification will be an added advantage
• Ability to communicate Effectively in English Language
• Experience of implementing and supporting LAN, WAN, VSAT, Windows Server Infrastructure, SQL Server, Exchange server/Office 365, Cisco Infrastructure, VSAT and emergencies telecommunications equipment (BGANs, Radio, Sat phones,)
• Strong knowledge on Windows Server 2012 including Active Directory
• Experience in supporting and implementing information technology systems
• Work experience in an NGO is an advantage

Skills & Knowledge:

• Excellent in Troubleshooting of mild to complex problems
• Ability to resolve and support users issues remotely and over the phone.
• Demonstrable experience in IT user support
• Ability to think innovatively.
• Excellent in communicating complex technical issues in a clear and understandable manner.
• Highly developed interpersonal, communication and good listening skills
• Ability to self-regulate and work under short notice.
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi-ethnic environment respecting diversity.
• Experience with Microsoft Word, Excel, Power Point and Outlook.

Desirable:

• Embrace Child-centeredness, Child protection, Community participation and partnership
• Manage customer relationships and service
• Capability to communicate ideas and technical information to a non-technical audience
• Promotes high performance by all staff
• Networking, sharing information and best practices
• Works collaboratively as a team player, listens actively and values contributions
• Self-management and personal accountability

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Location: Yola, Adamawa

Role Purpose

• The Information Management assistant is to support the implementation of the Project in the context of north-eastern Nigeria.
• The purpose of this role is to provide timely, accurate information on project implementation and ensure that monitoring and evaluation are in line with specific project FAD/donor requirements.
• The role’s support is to achieve accountability, transparency and program quality in project locations.
• The post holder is to ensure that project activities are in line with the Logical Framework and relevant guidelines.

Dimensions of the Role

• Communicates with the M&E officer and across Plan International, and field-level implementing partners.
• The post holder will support the establishment of a systematic Information Management system.
• The post holder will interface and support program team members and program coordinator.
• The role requires strong facilitation and organizational skills along with the ability to analyze and communicate complex information to all staff, partners and other stakeholders.

Accountabilities
In collaboration with the M&E Officer and other relevant staff, the information management assistant will:

• Provide support in ensuring facilitation of knowledge building and knowledge sharing.
• Support the documentation of the outcomes of trainings, workshops, meetings and events.
• Support to ensure that M&E-specific elements of local partner capacity strengthening plans are successfully implemented
• Report results of M&E activities by providing written documentation about progress toward achieving indicators/targets, as appropriate
• Ensure high-quality implementation, in close collaboration with the Field-based team, sector Specialists and the M&E coordinator, and consistency in protocols, information and reporting systems
• Support efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
• Utilize the training data collected to inform strategic decision-making and project planning
• Support targeted evaluations and operations research, including design, data collection, management and analysis
• Ensure quality of data through data verification procedures, including routine data quality audits
• Support to ensure that relevant data are entered into organization-wide data management system designed to capture, analyze, and disseminate project data
• Support field level partners staff, community-based project management committee (CBPMC) and enumerators in designing, developing and deploying tools for community-based selection criteria for the selection of beneficiaries.
• Support the production information and knowledge management products for the project
• Perform any other support functions as directed

Technical Expertise, Skills and Knowledge
Qualifications and Experience:

• Minimum of a Bachelor’s Degree in a related field.
• Excellent command of computer skills and MS Office.
• Minimum of 1-year experience in information management role.
• Strong technical skills, including ability to process and analyse data using one or more statistical software packages
• Excellent English language writing and speaking skills, ability to speak Hausa is an added advantage
• Ability to identify diverse, relevant external actors to work with and understand the purpose and implications of working with them
• Ability to work collaboratively with others
• Ability to organize ideas in a logical and structured manner.
• Ability to prioritize workload and manage multiple tasks and deadlines

Behaviours:

• Creates strong sense of purpose and commitment within own part of the team and with stakeholders
• Holds self and others to account to deliver on agreed goals and standards of behavior
• Demonstrates a high degree of professionalism/integrity
• Strategic thinking and effective contribution to own work and Organisational development.
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example to motivate high performance of others
• Very strong commitment to continuous learning

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Travel required: 90%
Functional Area: Disaster Risk Management (DRM)
Reports to: Global Hub Humanitarian Advocacy and Policy Advisor (interim)
Effective Date: December 2021
Grade: GH4
End date: Six month secondment. June 30, 2022

Role Purpose

• Plan International is a rights-based development and humanitarian organisation working for a just world that advances children’s rights and equality for girls. We are independent of government and have no political or religious affiliation. We have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries.
• As Humanitarian Advocacy Deployable Specialist (interim) your main responsibility will be covering up to two specific crises by deploying in-country and implementing humanitarian influencing actions, representing Plan in prioritised networks and providing evidence-based advocacy recommendations and products across the organisation.

Dimensions of the Role

• To provide in country support and advice to Country Offices and Emergency Response Teams during the development and implementation of humanitarian advocacy strategies.
• Represent the organisation in the humanitarian ecosystem of the specific crises to which you are deployed. To undertake advocacy activities in the context of specific emergency responses.
• Develop relevant advocacy products for Plan International representatives on specific crises.
• To provide training to Plan International staff on advocacy in emergencies.
• To support advocacy at different levels of the organisation through documentation and sharing of relevant experience and evidence from the areas in which we work.

Accountabilities
Support to and advising Country Offices:

• Advise country and emergency response staff on humanitarian and political issues, legal frameworks and humanitarian standards relevant to advocacy, particularly those related to children’s rights and gender in emergencies.
• Develop of crisis specific policy positions and messages
• Develop briefings and other policy documents for external and internal audiences.
• Support communications planning and messages to ensure communications and media work strategically supports influencing objectives.
• Support with internal advocacy coordination with emergency response teams and with different levels of the organisation, including convene and chair internal advocacy working groups where relevant.
• Support on inclusion of policy and advocacy in to funding submissions.

Advocacy and representation:

• Represent Plan International and advocate with decision makers, partners and other key stakeholders such as donors, at national level.
• Assist in the establishment of effective policy and advocacy relationships with the humanitarian community in country and engage in external advocacy working groups
• Share information on upcoming events, visits and strategic meetings in a timely and effective manner.

Supporting humanitarian advocacy at other levels:

• Documenting and sharing of case studies and evidence for use in thematic and crisis specific advocacy
• Advising on crisis specific advocacy at the international and capital levels.
• Building and maintaining an internal network amongst DRM and advocacy staff.

Key Relationships
Internally:

• Works closely with Director DRM and the Humanitarian Policy and Advocacy Adviser
• Specific-crisis Regional Heads of DRM
• Specific-crisis CDs and ERM in the countries of response
• NOs disaster risk management network to coordinate global DRM coordination and Advocacy
• NY, Geneva, Brussels and African Union Liaison Offices.

Externally:

• Peers, policy makers, information officers and other officials of host government, donors and donor governments, other agencies and groups, and media representatives responding to the emergency.

Technical Expertise, Skills and Knowledge

• Demonstrable and substantive knowledge of humanitarian issues and relevant legal and policy frameworks.
• Considerable and demonstrable experience in advocacy strategy and messaging development, particularly in humanitarian contexts.
• Specific knowledge and expertise on children’s rights and gender in emergencies.
• An in-depth understanding of the humanitarian architecture, coordination mechanisms and its various working groups, including experience of influencing within these structures.
• Discretion and sound reasoning in dealing with sensitive matters; ability to independently solve complex and challenging problems.
• Strong networking and negotiation skills.
• Ability to develop and maintain collaborative relationships in a range of cultural contexts.
• Committed to actively uphold Plan International's vision, values and behaviours and policies
• Adherence to humanitarian values and standards
• Working proficiency in English language. Ability to work in French and/or Spanish is an asset
• Working proficiency in Microsoft applications and able to effectively adapt to relevant Plan International data systems

Physical Environment:

• This post may be based at any Plan Office with good communications links. The post-holder will be expected to travel to specific crises at short notice to join humanitarian responses.

Level of Contact with Children:

• The job responsibilities of this position requires occasional/mid contact with children and it is expected that children shall be protected at all times.