Job Opportunities at StreSERT Services Limited

Job brief

We are looking for a reliable Support Staff to work with our team to keep it running and support the people who are involved in the organization’s main business

Responsibilities

• Identifying future hiring needs and developing job descriptions and specifications.
• Collaborating with department managers to compile a consistent list of requirements.
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants’ knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Working with colleagues to ensure consistency of documentation practice across company.
• Promoting the company’s reputation and attractiveness as a good employment opportunity.
• Organizing an archiving system
• Labelling, sorting, and categorizing documents for ease of use.
• Retrieving documents upon request.
• Outlining a long-term storage strategy.
• Ensuring documentation integrity.
• Controlling access to documents.
• Removing documents that are obsolete.
• Utilizing storage software and applications for electronic filing.
• Responsible for document security and access
• Providing recruitment and documentation reports to team managers.

Requirements

• OND in Management, Social Science, or any related field
• Proven work experience as a Recruiter, Documentation Specialist, or similar role.
• Hands on experience with various selection processes.
• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS).
• Good problem-solving abilities and Commitment to helping others.
• Excellent communication and interpersonal skills.
• Strong attention to details.
• Proficient computer skills and ability to operate general office equipment.
• Candidate with OND qualification only

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Job Overview

As a Direct Sales Agent, you will be responsible for creating customer awareness of companies' products and services, opening and managing new accounts to potential customers and closing sales.

Responsibilities and Duties

• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.
• Attending trade shows and other industry-related events.
• Preparing sales proposals for potential buyers.
• Completing regular sales reports specifying the number of sales made.
• Demonstrating product features to customers.
• Contacting leads and setting up appointments to present company products.
• Completing order forms and submitting them for processing.

Qualifications, Competences & Skills Required

• Not more than 30years Old.
• OND / HND / B.Sc. in any relevant discipline
• Proven sales experience.
• The ability to retain important information.
• Effective communication skills.
• Exceptional customer service skills.
• Sound consultative selling skills.
• Excellent networking skills.
• Strong negotiation skills.

Salary

• Monthly Take Home– N50,000 (This is asides from commission)

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Job Summary

A Customer Service Executive will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience or experience as a Client Service Representative
• HND in Secretarial Studies (Office Technology & Management) or other related courses with minimum of an Upper Credit
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Numeracy and data analytics skills
• Ability to multi-task, prioritize, and manage time effectively
• Age: Not more than 27 years

Salary

Monthly Take Home– N85,000     
Note: Use “SE-SSL” as subject of the mail when applying.

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StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting on behalf of our client to fill the position below:
JOB DESCRIPTION:

The main purpose of the Reconciliation Officer is to manage the bank accounts with various banks on daily basis, have an overall control over them, manage both deposits and payments and reconciling them on daily basis to the ERP as well to the sales/payment reports.

RESPONSIBILITIES

• Daily reconciliation of the bank balances in various bank institutions
• Daily reconciliation of the bank statements in various banks
• Managing bank book
• Analyzing data regarding bank accounts
• Reconcile SAP Trial Balance Reports to The bank statements
• Reconciliation of daily cash deposit from all corporate stores to the bank statement
• Generating bi-weekly reports on deposits

KEY COMPETENCY REQUIREMENTS

• Knowledge of Accounting and Finance
• Vast in accounting and credit control administration
• Understanding the customer
• Manages internal customer expectations effectively.
• Communication skills, spoken and written.
• People Management: Establish and maintain good client relationships, internally, externally at all levels.
• Analytical Skills &Negotiation Skills
• Proficiency in the use of Microsoft Office Suite; SAP is an advantage.
• Detail-oriented with expert knowledge of (GAAP) accounting procedures and financial reporting practices.
• Excellent verbal and written communication skills and the ability to summarize and present complex financial data in an organized, concise manner.
• Independent, mature, self-initiative and possesses positive attitude.
• Make decisions and exercise sound judgment.
• Ability to work a flexible schedule based on business needs. 

JOB REQUIREMENTS

• BSc (2.2) & HND (Upper Credit) in Banking & Finance, Business Administration, Accounting or any related field
• Experience in the banking industry will be an added advantage.
• Age: Not more than 27 years
• Minimum of 1 years’ experience.
• Professional qualification will be an advantage.

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Job Summary:
The hired candidate will act as the first point of contact on behalf of the company, Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Job Duties:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Dealing with compliant tactfully, calmly and politely
• Reporting and documenting issues for resolutions.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Any other duty as assigned from time to time.

Qualification & Skills:

• HND/B Sc. – Min 2.2/Lower Credit
• Minimum of One year as a Receptionist
• Must possess Telephone Skills, Listening & verbal Communication Skills, Microsoft Office Skills, Professionalism, Customer Focus, Informing Others, Handles Pressure.
• Maximum of 27 years of age.

Salary

• Monthly Take Home– N59,000     

Note: Use RCP-FBS as subject of the mail when applying

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We are recruiting on behalf of our client to fill the position below:

Responsibilities (Marketing/Sales)

• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:                      

• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements                 

• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition

• Base pay is N40, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.

• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

Note: Use “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application when applying

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Responsibilities and Duties

• Act as the point of contact between the manager and internal/external clients
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies
• Produce reports, presentations and briefs
• Devise and maintain office filing system

Requirements, Skills & Qualifications

• Minimum of 2 years of experience as a personal assistant would be advantageous.
• HND/BSc in Management or Social Science
• Knowledge of office management systems and procedures
• Extensive experience in creating documents and spreadsheets, using office
• software such as Ms Word, Excel, and PowerPoint
• Advanced typing, note-taking, recordkeeping, outstanding organizational and time management skills
• Up-to-date with the latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software such as Ms Outlook, as well as call forwarding
• Discretion and confidentiality
• Certification in Secretarial work, office administration or related training would be considered an advantage

Preferable Male

Salary

• Monthly Take Home– 100,000 – 150,000

Method of Application

Note: Use “PA-AIL” as subject of the mail when applying

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Job Summary

A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND qualification only.

Salary

Monthly Take Home– N80,000

Note: Use “CSR-LOCATION” e.g. “CSR-ABUJA” as subject of the mail.

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Job Summary

We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.

Education and Experience

• Candidates with OND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies

• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary

Monthly Take Home– N80, 000

Note: Use ‘TELLER-LOCATION’ e.g. ‘TELLER-PORTHARCOURT as subject of the mail