Job Vacancies at Food Concepts Plc

Job Objectives:

• Responsible for managing HR Operations in the designated Division
• To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts’ overall business goals 

Core Responsibilities and Key Result Areas 

Strategic Planning & Implementation 

• Consult with line management and provide Human Resource guidance  
• Implement the behavioral matrix that aligns the objectives and priorities of the company with that of the assigned division. 

Human Resource Management Services  

• Analyze trends and metrics with the HR department 
• Consult with line management of assigned division and provide daily HR guidance 
• Plan the requirement and availability of human resources for the assigned division/business over time and ahead 
• Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time 
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees 
• Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses 
• Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook 
• Resolve complex employee relations issues and address grievances 
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention 
• Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented 
• Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit. 

Provide HR policy guidance 

• Monitor and report on workforce and succession planning 
• Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External 
• Provide the needed training programs required for the business to enhance the productivity of staff 
• Liaise with Training Unit to facilitate the needed trainings for the division 
• Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit 
• Suggest new HR strategies to management 

Administrative Functions  

• Keep the records; documents and files relating to all staff 
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files 
• Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division 
• Performs any other related task as may be assigned from time to time 

Key Performance Indicators 

• Labour Turnover Rate (Target Vs Actual) 
• % of Staff Cost to Revenue 
• % of Staff Cost to Operating Cost 
• HR ROI 
• Time to complete task/project  

Knowledge Requirements 

• Knowledge of all HR Management Service  
• Knowledge of HR practices and employee management 
• Knowledge of Employee Relations and Emotional Intelligence 
• Demonstrate ability to act as a consultant on human resources management and organizational changes. 
• Demonstrates excellent people management skills 
• Demonstrates knowledge of Process Management, Knowledge and Application 
• Analytical and goal oriented 
• Demonstrable experience with HR metrics 
• Knowledge of labor legislation and HR policies  
• Knowledge of processes in the Food/QSR Industry 

Job Specifications 

• A good first degree in social/management/physical sciences 
• Possession of a Post graduate degree in Human Resources/Business Administration or related field is an added advantage 
• Membership of CIPM, HRCI, CIPD or any other related professional qualification is required. 
• Minimum of 3-4 years’ experience in a similar role   

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Job Purpose

• To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts’ overall business goals

Core Responsibilities and Key Result Areas

Strategic Planning & Implementation

• Consult with line management and provide Human Resource guidance
• Implement the behavioral matrix that aligns the objectives and priorities of the company with that of the assigned division.

Human Resource Management Services

• Analyze trends and metrics with the HR department
• Consult with line management of assigned division and provide daily HR guidance
• Plan the requirement and availability of human resources for the assigned division/business over time and ahead
• Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
• Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses
• Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook
• Resolve complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
• Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented
• Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit.

Provide HR policy guidance

• Monitor and report on workforce and succession planning
• Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External
• Provide the needed training programs required for the business to enhance the productivity of staff
• Liaise with Training Unit to facilitate the needed trainings for the division
• Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit
• Suggest new HR strategies to management

Administrative Functions

• Keep the records; documents and files relating to all staff
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division
• Performs any other related task as may be assigned from time to time

Key Performance Indicators

• Labour Turnover Rate (Target Vs Actual)
• % of Staff Cost to Revenue
• % of Staff Cost to Operating Cost
• HR ROI
• Time to complete task/project

Knowledge Requirements

• Knowledge of all HR Management Service
• Knowledge of HR practices and employee management
• Knowledge of Employee Relations and Emotional Intelligence
• Demonstrate ability to act as a consultant on human resources management and organizational changes.
• Demonstrates excellent people management skills
• Demonstrates knowledge of Process Management, Knowledge and Application
• Analytical and goal oriented
• Demonstrable experience with HR metrics
• Knowledge of labor legislation and HR policies
•  Knowledge of processes in the Food/QSR Industr

Job Specifications

• A good first degree in social/management/physical sciences
• Possession of a Post graduate degree in Human Resources/Business Administration or related field is an added advantage
• Membership of CIPM, HRCI, CIPD or any other related professional qualification is required.
• Minimum of 5-6 years’ experience in a similar role 

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Job Purpose

• To provide administrative support functions to the Human Resource operations department

Core Responsibilities and Key Result Areas

Records Management

• Create and manage the HR Database
• Share database information with only approved recipients
• Keep the records, documents and files, relating to all employees of the organization
• Make available for all staff within the division directly or indirectly through line managers, all work tools or conditions that contribute to or enhances the delivery of excellent performances from employees

Human Resources Administrative Functions

• Prepare and deploy payroll activities every month and ensure all employees are paid promptly and correctly
• Provide staff with all required forms when requested for, such as, Leave Forms, Loan Forms, Medical forms, Pension forms, Tax forms, etc.
• Remit taxes and payroll deductions in a timely manner.
• Ensure all PFAs update employees’ records with their pension contributions 2 weeks after remittance
• Act as an Interface with Admin department on issues relating to Admin’s support, e.g., travels, stationeries, uniforms, etc.

Departmental Correspondence

• Keep all correspondences, memos, reports and certificates in each employee’s and also the department’s files
• Track the in and out of the files and the document contents of the files
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Provide updates and action logs on all departmental correspondences and follow up prompt deliveries by the assigned, summarizing your report to the Human Resource Manager weekly.
• Perform any other related task as may be assigned from time to time

Key Performance Indicators

• Quality of Database management
• Rate of Internal Compliance

Knowledge Requirements

• Knowledge of QSR/ Food Industry Trends and processes
• Knowledge of Process Management, Knowledge and Application
• Demonstrates Problem Solving & Analysis skills
• Knowledge of the country’s Labor laws

Job Specifications

• A good first degree in Human Resources, Business Administration, or related discipline
• Membership of CIPM, HRCI or any other related professional degree is an added advantage
• Minimum of 2 years’ experience in a similar role is required

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Job Purpose

• To keeps track of a company's revenue whilst sourcing for ways to improve it.

Core Responsibilities and Key Result Areas

Cash Asset Monitoring

• Ensure daily verification reports of lodgements made into the company account by stores across the country
• Prepare daily sales analysis report
• Verify daily cash sales banked by stores to ensure it reflects in the bank statement and
• Balance records of company revenue on a monthly basis
• Ensure cash banked agrees to sales and all variances owing to expense deductions from sales are reconciled.
• Review financial records and activities of various departments

Reporting & Recommendation

• Prepare monthly report of Turnover analysis
• Daily verification reports
• Monthly turnover reconciliation reports
• Prepare expense journal and upload to P & L account on oracle on  a monthly basis
• Prepare revenue reports on a regular basis as outlined by management
• Prepare monthly revenue forecast and break approved budget/forecast into daily sales target across CR stores.
• Liaise with  Operations team   on revenue forecast

Key Performance Indicators

• Accuracy of daily sales analysis report
• Timeliness of sales verification report
• Timeliness of monthly DSA

Knowledge Requirements

• Knowledge of Basic Bookkeeping and accounting receivables principles
• Knowledge of General accounting principles
• Knowledge of managing accounting figures and financial records
• Demonstrates data entry skills with a knack for numbers
• Knowledge of accounting software

Job Specifications

• A good first degree in Accounting or Finance
• Membership of ICAN, ACCA, or any other related professional degree is an added advantage
• Minimum of 3- 4  years’ experience in a similar role is required

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Job Purpose

• Responsible for managing key Human Resources Services and Operations in the designated Division. Ensure compliance to the labour laws of the government and other agreement reached by the Company and third parties/

Core Responsibilities and Key Result Areas

Recruitment Documentation and Activities

• Ensure all recruitment activities are in compliance with the Company policies and procedures
• Manage the recruitment process by ensuring all vacant roles are budgeted for/employee request form for unbudgeted role, placing job vacancies, co-ordinating interviews including personality assessment program for stores, candidate care program, medical checks i.e. food handler test etc
• Ensure only credible employees are recruited any given time
• Responsible for all recruitment documentation and checks such as Personal Bio data form, Guarantor checks, Reference checks, on boarding documentation i.e. Acknowledgement of Staff handbook, Code of business conduct and others, HR Spicy box containing relevant information for store opening, verifying all information supplied by candidates are correct and issuance of offer letter
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
• Recruitment reporting such as Recruitment tracker, work force planning indicating targeted number of recruitment versus actual, time to fill vacancies tracker, family tree update etc

Payroll Management and other Benefits

• Prepare and deploy payroll activities every month and ensure all employees’ salaries, benefits and allowances are paid promptly and correctly for business divisions
• Manage the process of gathering and locating MPR from stores and business units. Creating Pre-payroll variance report which includes but not limited to New hires, disengagement, leave and absence deduction, disciplinary, salary reviews/promotions
• Ensure all input from the Pre-payroll variation and correctly enter into the Human Resources Information System subject to approvals
• Ensure that payroll report and payroll deduction report to reflect all salaries and allowances and deductions i.e. statutory or company deduction
• Prepare variance report to show the difference in pay comparison between months and ensure accurate explanation for variance as applicable
• Prepare bank payment report, Pension Remittance Report, Tax Remittance Report, Re-imbursables report. FCMCTS report, Statutory deduction report i.e. NHF, NSITF and any other report as indicated in the payroll activities for each month
• Ensure new hire computation and Termination computation for voluntary and involuntary termination of contract following the company policies and procedures. Communicate to banks of employee exits and ensure that discharge letter/letter of indebtedness are communicated to employee as applicable
• Resolve all payroll enquiries including suspended salaries and allowances, returned salaries, refunds, tax issues etc

Reward, Recognition and Employee Welfare

• Ensure the preparation of all incentives schedule including but not limited to Stores/Business units/Area Manager quarterly incentive program, Product Side Action, Employee of the month etc
• Ensure photos taken in the stores are clear and liaise with Graphic Artist for recognition posters and communicated as applicable.
• Ensure that employees are registered under the company HMO program in line with SLA signed by the Company and the HMO company. Resolving all HMO related issues and ensure staff benefits from the HMO based on plan agreed
• Ensure distribution, replacement of uniforms and accessories to employees
• Ensure staff meal process and documentation for payroll report
• Manage all staff related incident reported through the incident reporting tracker and ensure all incidents are closed and status updated
• Assist in co-ordinating staff forum meetings and any other employee engagement activities as planned in the Company.

Disciplinary and Grievance Management

• Ensure compliance to the process of improving performance and managing misconduct
• Co-ordinate investigatory, disciplinary and appeal hearing. Participate as note taker and/interviewer where applicable
• Ensure that all grievances are properly reported, tracked and status reported periodically
• Keeping appropriate record of outcome of hearings and ensuring disciplinary progressive procedures are tracked on an individual basis
• Manage fairly and thoroughly all employees complaints about management’s actions, company’s processes or against any individual in the company
• Take prompt HR actions when absenteeism is seen to be beyond control

Performance Appraisal

• Conduct Performance Appraisal across the business divisions in line with the company’s performance management system
• Ensure report on appraisals outcome; recommendations, exits, transfers, probations, etc.
• Records Administration; Staff Filing, Leave and Certification Verification
• Keep the records; documents and files relating to all staff within the division
• Track the in and out of the files and the document contents of the file
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Perform any other related task as may be assigned from time to time

Key Performance Indicators

• Time to fill vacancies (Target Vs Actual)
• Nos of Internal and External Audit Exceptions (Standard of Measurement – Departmental Policies and Procedures)
• Labour Turnover Rate (Target Vs Actual)
• Time to complete task/project i.e. Salary timeline (Target Vs Actual)

Knowledge Requirements

• Labour laws
• Process Management
• Problem Solving
• Data Analysis - Excel
• Performance Management
• Oral and written Communication
• Ability to plan, schedule and coordinate effectively
• Interpersonal Skills
• Negotiation

Job Specifications

• Minimum of university degree or equivalent in Industrial Relations and Labour
• Membership of the CIPM, or any other related professional qualification is required
• 2 - 4 years working experience in HR field

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Key Responsibilities:

• Processing of suppliers / vendor invoices for payment
• Maintaining the creditors’ schedule
• Ensure daily/weekly collection of Bank statements and   confirmation of cheques
• Manage all forms of payment (internet banking, Remita, interswitch etc)
• Keeping the financials documents organized and filed
• Detect and eliminate errors in payment request
• Confirm all retirement before another cash advance is processed for a staff
• Ensure posting of items received by the store into appropriate Trade Creditor’s account
• Verify all intercompany transactions across businesses - review and sign off on all intercompany transactions across the divisions
• Confirm on monthly basis that charges on COT and Interest are in line with the agreed rate.
• Perform any other related duties from time to time

Functional Competencies/Requirements:

• Skill to improve risk management through reduction/transparency of cash balances
• Banking transaction execution and settlement skill
• Cash and investment reporting skill
• Compliance to audit observation as to the segregation of duties with reference to back office functionality of recording transactions through a systematic driven authorization/execution process
• General Management Competencies/Requirements:
• Strong Oral and Written Communication skills
• Good Presentation Skills
• Relationship Management
• Strong Problem solving skills
• Ability to plan, schedule and coordinate effectively

Educational Qualifications/Experience:

• Minimum of university degree or HND Accounting, Finance or related discipline
• Minimum of 1 years post professional qualification experience.

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and able to adapt quickly to changing priorities
• Ability to cope with and work under pressure