Job Vacancies at WosAm Arena

Description 

• Are you a culinary artist with a passion for creating mouthwatering pizzas and shawarma? we are seeking a talented and experienced chef to join our dynamic team.

Job Responsibilities

• Prepare and cook delicious pizza and shawarma according to recipes and customer preferences.
• Ensure high-quality ingredients are used in all food preparations.
• Monitor food stock and place orders for ingredients when necessary.
• Collaborate with kitchen staff to maintain a clean and organized work area.
• Adhere to health and safety standards, ensuring compliance with food handling and sanitation regulations.
• Stay up-to-date with industry trends and introduce innovative ideas to enhance menu offerings.

Requirements

• Interested candidates should possess an OND qualification with 3 - 5 years work experience.
• Proven experience as a Pizza/Sharwama Chef, with a focus on quality and presentation.
• Excellence knowledge of pizza and shawarma dough, sauces, and toppings.
• Ability to prepare a variety of pizza and shawarma, including specialty and custom orders.
• Strong understanding of food safety practices and hygiene regulations.
• Dominos / Panarott is work experience is an added advantage.

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Responsibilities

• Greet guests with a warm smile and provide outstanding customer service from the moment they arrive.
• Efficiently handle check-in and check-out processes, ensuring accuracy in all guest transactions.
• Provide detailed information about hotel services, amenities, and local attractions.
• Answer phone calls, emails, and other inquiries promptly and professionally.
• Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
• Maintain a clean and organized front desk area.
• Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.
• Assist with administrative tasks such as reservations, billing, and record-keeping.
• Maintain knowledge of hotel policies and procedures to provide accurate information to guests.

Requirements

• A Diploma or Degree in Hospitality Management or a related field is a plus.
• 3 - 5 years work experience.
• Previous experience as a Receptionist or in a similar customer service role is preferred.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficient in using computer systems, including reservation software and Microsoft Office Suite.
• Ability to handle cash transactions and maintain a high level of accuracy.
• Flexibility to work in shifts, including weekends and holidays.
• Knowledge of the local area and attractions is an advantage.

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Responsibilities

• Greet and welcome guests in a warm and friendly manner.
• Take orders accurately and efficiently, providing menu recommendations when required.
• Deliver food and beverages to guests in a timely and courteous manner.
• Ensure guests have a pleasant dining experience by attending to their needs throughout their stay.
• Up-sell additional menu items, beverages, and promotional offers.
• Collaborate with the kitchen and bar staff to ensure seamless service delivery.
• Process payments and maintain accurate cash handling procedures.
• Set up and prepare dining areas before and after service.
• Maintain cleanliness and organization of tables, service areas, and dining spaces.
• Adhere to all food safety and hygiene regulations.

Requirements

• Candidates should possess an OND qualification with 3 - 5 years work experience.
• Prior experience as a Waiter/Waitress in a high-end restaurant or hotel is preferred.
• Excellent interpersonal and communication skills.
• A customer-oriented mindset with the ability to handle difficult situations with grace.
• Strong attention to detail and multitasking abilities.
• Ability to work effectively in a team.
• Flexibility to work in shifts, including weekends and holidays.
• Basic knowledge of food and beverage service techniques.
• Familiarity with POS systems and cash handling procedures.
• A professional appearance and demeanor.