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  • Posted: Jul 25, 2024
    Deadline: Not specified
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    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed eHealth and mHealth solutions that can be rapidly deployed to manage patient information, streamline clinical procedures, and provide data and analysis on health program outcomes. Accurate health data wil...
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    Associate, Technician Operations Engineering

    What you’ll do  
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Ensures availability of electrical equipment at eHA facilities throughout the day
    • Confirms equipment performance by conducting tests to validate quality of output
    • Carrying out routine maintenance work to minimize/prevent equipment failures
    • Diagnose, repair and install faulty equipment critical to a functioning facility
    • Providing periodic reports on equipment performance
    • Promptly identifying issues and escalating to supervisor when additional support is required
    • Monitoring and maintenance of renewable energy equipment and accessories across facilities
    • Monitoring and maintenance of office equipment and electrical accessories across facilities
    • Contributes to the team effort by accomplishing related results as needed
    • Maintains safe and clean working environment by following procedures, rules and regulations
    • Ensures compliance with laws and regulations
    • May sometimes travel between company worksites.
    • Presents a professional demeanor at all times.  Approaches others in a tactful manner.  Reacts well under pressure.  
    • Treats others with respect and consideration, regardless of their status or position.  Accepts responsibility for their own actions.  Follows through on commitments.
    • Is consistently at work and on time.
    • Participates in and promotes a positive, supportive, cooperative team environment.
    • Attends and participates in staff meetings, training classes and work supervision.
    • Adheres to Policies and Procedures
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards.

     Who you are

    • Minimum of Bachelor’s degree from college or university in Electrical and Electronics engineering sciences, bachelor of Technology or other related engineering sciences is required
    • At least two (2) years prior experience in related industry, preferably within healthcare, or an equivalent combination of education and experience.
    • Ability to work on multiple projects simultaneously and deliver within tight timelines, while being flexible in adapting to new roles.
    • Outstanding interpersonal, human relations and communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.
    • Ability to adapt to changes, results-oriented, and positive minded in a changing work environment.
    • Excellent problem-solving skills and eye for details.
    • Proven ability to work with diverse and large teams to foster a positive working environment with local and international stakeholders.
    • Ability to work independently as well as in a collaborative environment.
    • Vast knowledge in the operating of  standard office equipment.

    go to method of application »

    Associate, Operations Engineering

    Purpose of the position 

    • The Associate, Operations Engineering, will support ongoing creation and development of systems and products for eHealth Africa.
    • Reporting to the Senior Coordinator, Operations Engineering, the Engineer will complete engineering projects by organizing and controlling project elements. 
    • They will assist with the design, development and implementation of key projects to support the organization’s strategic goals.
    • The Associate, Operations Engineering, is responsible for efficient installation and maintenance of facility power equipment and accessories to ensure power availability and functionality across the various sections of the facility.
    • You will be a critical part of a team focused on ensuring our services are ready and stress tested.
    • You should be comfortable taking on new challenges, supporting the definition of potential solutions and implementing designs in a team environment.

    What you’ll do  
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Ensures availability of electrical power to eHA facilities throughout the day
    • Confirms power system performance by conducting tests to validate quality of output
    • Carrying out routine maintenance work to minimize/prevent power system failures
    • Providing periodic reports on system performance
    • Promptly identifying issues and escalating to supervisor when additional support is required
    • Monitoring and maintenance of renewable energy equipment and accessories across facilities
    • Monitoring and maintenance of office equipment and electrical accessories across facilities
    • Contributes to the team effort by accomplishing related results as needed
    • Maintains safe and clean working environment by following procedures, rules and regulations
    • Ensures compliance with laws and regulations
    • May sometimes travel between company worksites.
    • Presents a professional demeanor at all times.  Approaches others in a tactful manner.  Reacts well under pressure.  
    • Treats others with respect and consideration, regardless of their status or position.  Accepts responsibility for their own actions.  Follows through on commitments.
    • Is consistently at work and on time.
    • Participates in and promotes a positive, supportive, cooperative team environment.
    • Attends and participates in staff meetings, training classes and work supervision.
    • Adheres to Policies and Procedures
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards.

     Who you are

    • Minimum of Bachelor’s degree from college or university in engineering sciences, computer science or relevant area is required
    • At least two (2) years prior experience in related industry, preferably within healthcare, or an equivalent combination of education and experience.
    • Ability to work on multiple projects simultaneously and deliver within tight timelines, while being flexible in adapting to new roles.
    • Outstanding interpersonal, human relations and communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.
    • Ability to adapt to changes, results-oriented, and positive minded in a changing work environment.
    • Excellent problem-solving skills and eye for details.
    • Proven ability to work with diverse and large teams to foster a positive working environment with local and international stakeholders.
    • Ability to work independently as well as in a collaborative environment.
    • Vast knowledge in the operating of standard office equipment.

    go to method of application »

    Driver

    Purpose of the position 

    • The Driver will work under the direct supervision of the Senior Coordinator, Fleet and would be responsible for operating eHealth Africa’s motor vehicles.
    • S/he is responsible for safely and responsibly performing all official travel using official vehicles.
    • Regularly servicing and looking after official vehicles taking account of all available information on road conditions, accessible routes and locations running official errands and assisting with other office work.

    What you’ll do  
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Transports employees and other individuals as directed, in a safe and responsible manner; this includes, shuttle transportation for campaigns, projects, airport and distribution runs. Greets employees and individuals warmly.  
    • Ensures the vehicle is in proper and safe condition prior to use. Reports any damages or mechanical malfunctions and provides recommendations for repairs.  
    • Observes traffic rules and regulations and maximum speed limits prescribed.  
    • Keeps assigned vehicles clean, free from damage, and in acceptable condition consistently.
    • Reports for work on time and at specified locations. Wears the appropriate outfits and footwear (closed toe shoes). 
    • Maintains schedules of pick-up and drop-off assignments.  
    • Maintains a professional and friendly approach to management, supervisors and colleagues.
    • Ensure compliance with company regulations and established internal policies and guidelines
    • Reports all safety, security and driving incidents to the supervisor immediately where possible.
    • Ensures that all relevant notification procedures are followed in the event of absence from work.  
    • Ensures routine check-up of vehicles and complies with relevant laws and company policies regarding the use of mobile phones, smoking in company vehicles and/or the use of prohibited equipment whilst on duty.   
    • May frequently travel between company worksites.  
    • Presents a professional demeanor at all times and approaches others in a tactful manner.
    • Reacts well under pressure and treats others with respect and consideration regardless of their status or position. 
    • Accepts responsibility for own actions and follows through on commitments.  
    • Consistently at work and on time and participates in and promotes a positive, supportive, cooperative team environment.  
    • Attends and participates in staff meetings, training classes and supervision.
    • Performs any other duties assigned by Management.   
    • Adheres to Policies and Procedures.  
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

    • Minimum of Secondary school education.
    • Three (03) years driving experience with an excellent driving record and experience.
    • Should be in possession of a valid driver’s license, demonstrable route planning.
    • Considerable knowledge of Nigerian roads and local laws. 
    • Valid Driver’s License 
    • Two years of job-related experience, preferably NGO. 
    • Must possess excellent communication and interpersonal skills. Ability to work independently and in a team. 
    • Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio. 
    • Excellent customer service skills, must be flexible and self-motivated.
    • Ability to adapt to changes, results-oriented, and positive minded in a changing work environment.
    • Excellent analytical, problem-solving skills and an eye for detail.
    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Proven ability to work with diverse and large teams to foster a positive working environment with local and international stakeholders.
    • Ability to work independently as well as in a collaborative environment.

    go to method of application »

    EOC IT / Admin Coordinator

    Purpose of the position

    • The EOC Admin / IT Coordinator coordinates and performs a wide variety of administrative and technical services to support activities of the Emergency Operations Center (EOC).
    • S/he serves as a primary point of the operational and administrative contact for internal and external stakeholders.

    What you’ll do
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. 

    • Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required.
    • Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings.
    • Performs general secretarial/clerical duties including recording and transcribing minutes of meetings, photocopying, fax, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.)
    • Responsible for managing daily task managers and email reminders. Maintains electric and hard copy filing systems Prepares and modifies documents including correspondence, reports, drafts, and emails.
    • Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
    • Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools and materials, including files on the shared drive.
    • Provides general administrative/Technical support to the EOC Office Manager and Partners as required.
    • Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, VPN, Email routing and HTTP. Investigates, diagnoses and solves computer software and hardware faults.
    • Installs, maintains, configures and troubleshoots telecommunication infrastructure, including VOIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.
    • Performs any other duties assigned by Management.
    • Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

    • Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
    • Minimum of Three (3) years Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
    • Demonstrated knowledge of software and troubleshooting.
    • Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem-solving skills.
    • Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
    • Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

    go to method of application »

    Secretary to the Incident Manager

    Purpose of the position

    • The Secretary will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office.
    • S/he will assist colleagues and executives by supporting them with planning and distributing information.
    • S/he will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce.

    What you’ll do 
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Work with the National Incident Manager by answering phone calls and redirect them when necessary
    • Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
    • Helping prepare for meetings and managing databases
    • Prepare and disseminate correspondence, memos, and forms
    • File and update the contact information of employees, customers, suppliers and external partners
    • Support and facilitate the completion of regular reports
    • Maintaining diaries and arranging appointments
    • Implementing new procedures and administrative systems
    • Liaising with relevant organizations and clients
    • Coordinating mail-shots and similar publicity tasks
    • Develop and maintain a filing system
    • Check frequently the levels of office supplies and place appropriate orders
    • Make travel arrangements for the National IM when the need arises.
    • Document expenses reports by performing basic bookkeeping tasks.
    • Must be able to meet deadlines in a fast-paced and quickly changing environment, as well as a proactive approach to problem-solving with strong decision-making skills. 
    • Adheres to Policies and procedures.
    • Adheres to eHealth Africa code of conduct as well as ethical standards.
    • Is consistently at work and on time.
    • Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. 
    • Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
    • Supervises and writes reports on the program for management and donor agencies.
    • Ensures compliance with laws and regulations.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

    • Bachelor’s degree in Business Administration, Social Sciences, Secretarial Studies, and Administration or any related discipline.
    • Minimum of 4 years Secretarial experience within the Public Health Sector, NGO, multinational, Blue chip industry.
    • Expert use of technology; Google Suites, MS Office suites, printers, scanners, photocopiers,
    • Professional certification as an administrative professional IAAP certification
    • Proven work experience as a secretary or administrative assistant
    • Familiarity with office organization and optimization techniques
    • High degree of multitasking and time management capability
    • Excellent presentation, written and verbal Interpersonal communication skills
    • Must possess a high level of integrity, Professionalism, and responsibility.

    go to method of application »

    Associate Manager, Program Delivery (PEOC)

    Purpose of the position 

    • The Associate Manager, Programs Delivery will coordinate the planning and implementation of daily operations of projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. 
    • Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

    What you’ll do  
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
    • Monitors program activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments;
    • Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
    • Fosters a project work environment that promotes productivity, innovation, and fairness;
    • Provides thought leadership, strategic insight, and clear communications (written and verbal) to program managers on strategy;
    • Ensures effective communication and coordination between team members, stakeholders, government agencies and other agencies;
    • Ensures quality control mechanisms;
    • Provides sound analytical direction to the team to help identify key opportunities and challenges; 
    • Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the project; 
    • Provides strategic advice on successful project implementation and possible expansion opportunities;  
    • Leads on effective planning and reporting (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
    • Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results; 
    • Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
    • Works closely with the project team, business representatives, various interdepartmental teams and external vendor(s) and ensures positive relationships are established and maintained;
    • Coordinates development of and monitors plans consistent with project needs and strategies, including but not limited to: communications, training, project progress, risk, change protocols, and strategic development;
    • Participates in corporate strategic planning activities and applies project management theory to the organization business challenges;
    • Consistently at work and on time & adheres to Policies and Procedures.;
    • Performs any other duties assigned by Management.

    Who you are
    The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

    • B.Sc. and a master’s degree in a related field. A professional certification is necessary
    • Minimum of 7  years on the job experience, at least 2 years in involvement or management of large and complex projects is an added advantage. .
    • Strong leadership skills that include the ability to work effectively with project teams and external stakeholders, including national, state, and LGA representatives.
    • Good people management skills, skill influencer and collaborative
    • Consistently provide practical/relevant ideas and perspectives on process, practice and improvements which may easily be implemented;
    • Ability to participate in senior level discussions
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Exemplary skills with leading and managing multidisciplinary teams, as well as mentoring other team members.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
    • Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
    • Must have the ability to manage conflicts and resolve problems effectively.
    • Training and presentation experience is preferred.
    • Advanced computer skills, including Google Drive, Microsoft Windows and Microsoft Office Suite.

    go to method of application »

    Associate Manager, Knowledge Management

    Purpose of the position 

    • Support eHealth Africa to develop a KM Strategy org-wide and ensure its alignment with company and project goals and objectives.

    What you’ll do  
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

    • Assess existing knowledge management practices in the organization, identify gaps and create a knowledge management roadmap to discover, store, process and present knowledge to support the organization’s decision-making process.
    • Establish a new knowledge management framework for the organization where none exists, and create a roadmap for implementing and internalizing knowledge management in every aspect of the organization’s practices.
    • Works closely with members of the Project Delivery Team, Monitoring, Evaluation, Research & Learning Team (MERL) and Project Support Unit (PSU) and other department to develop information products and learning material
    • Develop a culture of knowledge-sharing and collaborative work flow among departments and project teams.
    • Ensure that all employees are sure of the knowledge management processes, including the purpose of doing so.
    • Making sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities.
    • Capture new knowledge with the usage of a knowledge management system.
    • Provide relevant coaching, training, and support to champion a knowledge management culture in the organization.
    • Monitoring and measuring knowledge management activities.
    • Capturing new knowledge effectively.
    • Controlling the accessibility and flow of knowledge within the organization and to external parties.
    • Monitoring, measuring, reporting and improving knowledge management practice across the organization.
    • Coordinate the communication of key messages, success stories, best practices, and lessons learned in the Projects and Impact department
    • Develop and disseminate information to familiarize target audiences with the project’s activities and learning.
    • Ensure the quality, consistency and appropriateness of knowledge products and communication materials that are developed, produced, and disseminated to various audiences.
    • Perform any other job-related duties as may be assigned by the Head of the Unit.
    • Ensure the smooth and efficient day-to-day operation of knowledge management and learning activities.
    • Presents a professional demeanor at all times. Approaches others in a tactful manner.
    • Performs any other duties assigned by Management.
    • Consistently at work and on time & adheres to Policies and Procedures.
    • May frequently travel between company worksites. 
    • Participates in and promotes a positive, supportive, cooperative team environment. 
    • Attends and participates in staff meetings, training classes and supervision. 
    • Adheres to policies and procedures. Ensures compliance with laws and regulations
    • Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

    Who you are

    • Bachelor’s Degree in Communications, Knowledge Management,  International Development, Library and information science or related field
    • Minimum of 5 Years’ experience working in knowledge management for NGO space
    • The ideal candidate should be an excellent writer with strong command of both spoken and written English
    • Must have the ability to handle multiple tasks simultaneously. Action oriented and resilient in a fast-paced environment.

    Knowledge, Skills and Abilities

    • Experience working with infographics software
    • Comprehensive understanding of an NGO space
    • Proven capacity to carry-out research, analysis, strategic planning and work planning activities
    • Excellent organizational skills, including the ability to handle a variety of assignments under pressure of deadlines
    • Strong analytical skills; ability to process and interpret data trends
    • Initiative and ability to identify needs, especially in a busy environment
    • Excellent computer skills – MS Office, creative software, infographic programs
    • Ability to develop compelling infographics to support data and presentations
    • Excellent interpersonal skills with pleasant and outgoing personality
    • Excellent writing, verbal and presentation skills.
    • Attention to detail, consistency and accuracy
    • Ability to work independently and as part of a team environment, with self-motivation
    • Be willing to take on extra responsibilities in order to achieve the goals/objectives set by the organization
    • Capability to develop and implement effective strategies and tactics for accomplishing assigned duties
    • Be self-motivated, proactive and have a positive attitude to work requiring minimum supervision.

    Method of Application

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