Jobs at Hobark International Limited (HIL)

Responsibilities:

• Provide effective account management to selected Accounts, maximizing revenues, and identifying new business opportunities.
• Build and maintain strong, long-lasting customer relationships.
• Support other internal teams to achieve growth & retention targets.
• Close sales and achieve quarterly targets.

Requirement:

• OND/HND/BA/BS degree or equivalent advantage.
• 0 - 3 years sales management experience.
• Proven inside sales experience.
• Track record of over-achieving target.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with HubSpot or similar CRM.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Experience of developing relationships internally and externally.

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Description:

• Reaching out to customers before their respective renewal dates to notify them of the renewal.
• Identify opportunities to cross-sell existing products and services to customers to generate company revenue. Also upsell products and services to existing clients to increase sales and improve the profit margin.
• Build excellent knowledge of D&B products and services and advise customers appropriately.
• Building positive relationships with customers and business associates.

Requirements:

• B.Sc. in Economics, Marketing, Business Administration, Social Sciences, or any relevant degree.
• 2 - 6 years Customer Service, Sales, Business Development, Customer Support or Telemarketing experience.
• Excellent communication skills and the ability to transform customer conversations into business-driving relationships while still managing to serve the customers’ goals as best as possible.
• Experience working in a target driven environment.
• Knowledge of churn reduction tactics and experience implementing these tactics

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Job Description:

• Responding promptly to customer inquiries (through telephone calls and emails), handle customer complaints and provide appropriate resolution in a timely manner.
• Ensure customer satisfaction and provide professional customer support.
• Qualify and build prospects database for Sales team.
• Present ideas and recommendations for improving customer care and experience.
• Prepare and send reports on assigned accounts weekly.

Requirement:

• B.Sc. / HND in Economics, Marketing, Business Administration, or any relevant degree.
•  1 - 3 years Customer Service, Customer Support or Telemarketing experience.