Jobs at iRecruiters Africa Limited

Job Summary: 

The company is seeking to hire an experienced sales & travel agency specialist who will be responsible for ensuring daily operational management of the agency, sales targets and development, staffing and financial management and will be responsible for the overall performance of the company. You will also be responsible for leading and overseeing the work of employees in the company to ensure everyone delivers expected results.

The ideal candidate will be a professional who will ensure the efficiency of business operations and the attainment of operational and strategic goals.

Key Responsibilities:

• Create and implement business plan and strategies for the agency based on pre-discussed KPIs.
• Increase sales and manage costs to maximize revenue.
• Monitor customer satisfaction and improve service.
• Lead staff, set targets, and motivate teams.
• Build strong relationships with travel vendors and suppliers.
• Analyze data and track performance for data-driven decisions.
• Represent the company at industry events.
• Ensure compliance with all legal regulations.
• Recruit, train, and retain top talent.
• Acquire, develop, and manage corporate accounts.
• Build strong customer relationships for client retention.
• Develop proposals, identify advantages, plan sales strategies, and create new business opportunities.
• Manage budgets, collect payments, and maintain accurate financial records.
• Track sales, revenue, customer needs, and market trends through weekly reports.
• Collaborate with the sales team and other departments for synergy.
• Attend events, learn best practices, and stay ahead of the curve.
• Weekly and Monthly sales targets to be discussed with MD/CEO.

Requirements

• Degree in Management, Business Studies, or related field
• Proven work experience as a Sales Representative, Travel Consultant and Agency Management.
• Highly motivated, vibrant, productive, result oriented and target driven with a proven track record in sales and agency management
• Excellent selling, negotiation and communication skills
• Good working knowledge of marketing techniques is highly preferred; you need to find ways to market our business better.
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback 
• Team management, leadership and organization skills
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases, and information systems

go to method of application »

The Company is seeking to hire a resourceful Operations Manager who would be responsible for handling the day-to-day activities and inventory of the store. The role will ensure smooth running of operations to maximize sales and minimize costs.

The ideal candidate must have prior experience as a Floor Supervisor or Showroom manager, possess sound knowledge of diverse business subjects such as sales, marketing etc. and must also be able to motivate staff to perform according to their maximum capacity.

Key Responsibilities:

• Manage all offline and online sales enquiries
• Ensure customers are satisfied with every purchase made
• Take note of improvements to be made and measures to be put in place for efficiency.
• Provide training to new hires
• Monitor the shelve stocks, product displays, and the general appearance of the store layout for maximal productivity.
• Investigate market trends and offer products that would appeal to customers.
• Ensure accuracy in price labeling

Ensure deliveries from the Warehouse and direct suppliers are accurate and report any delivery mistakes.

Requirements

Key Requirements:

• First degree from a recognized University.
• 3+ experience as an operations manager or in any supervisory role in the retail industry.
• Knowledge of product and consumer trends, marketing strategies and how to utilize them.
• Strong supervisory, interpersonal, and collaborative skills.
• Excellent written and verbal communications skills Keen attention to details.
• Must be analytical and comfortable reviewing data.
• Proficiency in Excel required Must be motivated, organized, and determined.
• Must be digital savvy
• Must be able to juggle multiple tasks, can work with a plan, and work in a fast pace environment