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  • Posted: Jul 4, 2024
    Deadline: Jul 31, 2024
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    Naji Realties is a full-service Company that develops real estate. We specialize in the entire lifecycle of a real estate project, beginning with site selection, conceptualization, leasing/sales, secure funding, construction management and facility management. We utilize our real estate expertise to deliver transformative projects, we invest in our equity a...
    Read more about this company

     

    Housekeeper

    Job Description

    • We are seeking reliable and detail-oriented Housekeepers to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our facilities, providing a comfortable and welcoming environment for our guests.
    • Your attention to detail and ability to work efficiently will help us maintain our high standards of quality and customer satisfaction.

    Key Responsibilities

    • Clean and maintain guest rooms, bathrooms, and common areas
    • Make beds, change linens, and replenish towels and amenities
    • Dust and polish furniture, fixtures, and equipment
    • Vacuum and mop floors
    • Clean and disinfect bathrooms and kitchens
    • Restock supplies and amenities
    • Report maintenance and repair needs to management
    • Follow safety and security protocols
    • Work efficiently to meet productivity standards.

    Requirements

    • Ability to lift up to 25 pounds and stand for long periods
    • Must reside in Abuja preferably around Utako
    • Experience working as a housekeeper
    • Basic English language skills
    • Ability to work independently and as part of a team
    • Attention to detail and ability to follow instructions
    • Reliable and punctual
    • Ability to work flexible schedules, including weekends and holidays.

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    Zoo and Pool Maintenance Officer

    Job Summary 

    • We are seeking a skilled and experienced Maintenance Officer to join our team, responsible for ensuring the upkeep and maintenance of our zoo and pool facilities.
    • The successful candidate will have a strong background in maintenance and repair work, with the ability to work independently and as part of a team.

    Key Responsibilities

    • Perform routine maintenance tasks, including cleaning, inspecting, and repairing equipment and facilities
    • Conduct repairs and maintenance on zoo enclosures, pools, and surrounding areas
    • Operate and maintain specialized equipment, such as pumps, filters, and HVAC systems
    • Monitor and maintain water quality and chemical levels in pools and aquatic exhibits
    • Collaborate with zookeepers and pool staff to ensure safe and healthy environments for animals and guests
    • Identify and report potential hazards and maintenance needs to management
    • Work efficiently to meet productivity standards and ensure minimal downtime

    Requirements

    • 2+ years of experience in maintenance and repair works
    • Must reside in Abuja preferably around Utako
    • Strong knowledge of mechanical, electrical, and plumbing systems
    • Ability to work at heights, in confined spaces, and in various weather conditions
    • Physical stamina to lift up to 50 pounds and perform manual labor
    • Valid driver's license and ability to operate company vehicles
    • Strong communication and teamwork skills.

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    Customer Service Representative

    Job Summary

    • We are seeking a friendly, patient, and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and ensuring their needs are met. Your main goal will be to resolve customer inquiries and issues in a timely and efficient manner, while also promoting our brand and building strong customer relationships.

    Key Responsibilities

    • Answer customer calls, emails, and chats in a prompt and professional manner
    • Listen actively and empathetically to customers, understanding their concerns and needs
    • Provide clear and concise solutions, resolutions, and explanations to customers
    • Resolve customer complaints and issues in a fair and timely manner
    • Document customer interactions and updates in our system
    • Collaborate with internal teams to resolve complex customer issues
    • Stay up-to-date on product knowledge and company information
    • Meet and exceed customer satisfaction and performance targets

    Requirements

    • Bachelor’s Degree in Social Sciences or equivalent required
    • Must reside in Abuja preferably around Utako
    • Minimum of 2 years of customer service experience preferably in a hospitality industry
    • Excellent communication, listening, and problem-solving skills
    • Ability to work in a fast-paced environment and adapt to changing priorities
    • Strong patience, empathy, and understanding
    • Proficiency in computer software and technology
    • Ability to work varying shifts, including evenings and weekends

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    Project Manager

    Job Description

    • We are seeking an experienced Project Manager to oversee various projects in our company.
    • The successful candidate will be responsible for managing projects from conception to completion, ensuring timely delivery, budget adherence, and high-quality results.
    • The ideal candidate will have a strong background in hospitality, excellent organizational skills, and the ability to lead cross-functional teams.

    Key Responsibilities

    • Develop and manage project plans, timelines, and budgets
    • Coordinate with stakeholders, including hotel owners, investors, and team members
    • Lead cross-functional teams, including architecture, design, and construction
    • Identify and mitigate project risks and issues
    • Ensure compliance with industry standards, regulations, and company policies
    • Manage vendor contracts and relationships
    • Conduct site visits and monitor project progress
    • Prepare and present project reports to stakeholders
    • Implement process improvements and best practices
    • Ensure projects meet quality, safety, and sustainability standards.

    Requirements

    • Bachelor's Degree in Social Sciences, or a related field
    • Must reside in Abuja preferably around Utako
    • Minimum 3 years of experience in project management in the hospitality industry
    • Proven track record of successful project delivery
    • Strong knowledge of hotel operations and industry standards
    • Excellent organizational, communication, and leadership skills
    • Ability to work in a fast-paced environment and adapt to changing priorities
    • Strong problem-solving and analytical skills
    • Proficiency in project management tools and software.

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    Social Media Manager

    Job Description

    • We are seeking a creative and experienced Social Media Manager to lead our online presence and engagement strategy.
    • As a Social Media Manager, you will develop and implement a comprehensive social media strategy to increase brand awareness, drive website traffic, and foster community engagement.

    Key Responsibilities

    • Develop and execute a social media strategy across multiple platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube)
    • Create and curate high-quality content, including graphics, videos, and captions
    • Manage and schedule posts using social media management tools
    • Monitor and respond to comments, messages, and reviews in a timely and professional manner
    • Analyze engagement metrics and adjust strategy accordingly
    • Collaborate with cross-functional teams to integrate social media into overall marketing and communications plans
    • Stay up-to-date with the latest social media trends and best practices

    Requirements

    • Bachelor's Degree in Marketing / Communications, or a related field
    • 3+ years of experience in social media marketing or a related field
    • Strong understanding of social media platforms and their respective audiences
    • Excellent content creation and copywriting skills
    • Ability to work independently and as part of a team
    • Strong analytical and problem-solving skills
    • Experience with social media management tools and analytics software

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    Guest Experience Officer

    Job Description

    • We are seeking friendly, attentive, and customer-focused Guest Experience Officers to join our team! As a Guest Experience Officer, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their stay with us is exceptional and memorable.
    • Your enthusiasm, empathy, and problem-solving skills will help us exceed our guests' expectations and build loyalty.

    Key Responsibilities

    • Greet and welcome guests upon arrival and departure
    • Check guests in and out, handle room assignments and key cards
    • Respond to guest inquiries, resolve issues, and provide assistance
    • Provide information on hotel services, amenities, and local attractions
    • Coordinate with other departments to ensure seamless guest experiences
    • Maintain a clean and organized front desk and lobby area
    • Follow safety and security protocols
    • Document guest interactions and feedback

    Requirements

    • Bachelor’s Degree in Social Sciences and other related field
    • Candidate must reside in Abuja preferably around Utako
    • Minimum of 3 years of customer service experience in the hospitality sector
    • Excellent communication, listening, and problem-solving skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Empathy, patience, and a positive attitude
    • Basic computer skills and familiarity with hotel software

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    IT Support Officer

    Job Description

    • We are seeking a highly skilled and enthusiastic IT Support Officer to join our team, providing technical assistance and support to our employees and customers.
    • The successful candidate will have excellent problem-solving skills, a strong technical background, and exceptional communication skills.

    Key Responsibilities

    • Provide technical support and troubleshooting for hardware, software, and network issues
    • Respond to IT requests and incidents in a timely and professional manner
    • Install, configure, and maintain computer systems, software, and peripherals
    • Monitor and resolve technical issues related to network connectivity, email, and internet access
    • Collaborate with other IT teams to ensure seamless integration of systems and services
    • Document and maintain accurate records of IT support activities and resolutions
    • Stay up-to-date with the latest technologies and trends in IT support and services

    Requirements

    • Bachelor’s Degree in Computer science, Electrical Engineering and other related fields
    • Must reside in Abuja preferably around Utako
    • 2+ years of experience in IT support or a related field
    • Strong technical knowledge of computer systems, software, and networks
    • Excellent problem-solving and analytical skills
    • Effective communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks efficiently
    • Relevant certifications in IT support, such as CompTIA A+ or ITIL Foundation.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@najirealties.ng using the job title as the subject of the mail.

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